This hotel has been recently renovated and is beautiful. But Beauty without a great attitude is nothing. Everyone here, from the people working in the Bistro to the front desk was outstanding. It was like they were a family taking care of their extended family. Everytime I asked them for something, once they served me, they would say, is there...
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My fiance and I stayed here a few weekends ago while were in town to check out UT Austin and could not have been happier. The service was fast and friendly, the room was clean and the bed was extremely comfortable, a major plus since most hotel beds are not easy to sleep on. We also really enjoyed the convenient...
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Thank you for taking the time to leave us a review on TripAdvisor! We are so glad that you enjoyed your stay & hope to see you back again-
Crystal & Team CY NW
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Had a great stay at this hotel!
The day staff was absolutely wonderful especially the manager and the bistro employees. Our room was neat and clean each day of our stay. We were able to request additional towels when we had gone out to Barton Springs and had no problems. Our floor was nice and quiet. This place is a...
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Thank you so much for your nice note about our new Bistro, we love it too! I will make sure to share your thoughts with the team and hope to you see back again soon-
Crystal
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We recently stayed over a weekend for a concert downtown and were very happy with our stay. Great restaurants within walking distance (including one with great happy hour specials in the hotel) and it only took 10 minutes to get downtown. Staff is very friendly and we loved the breakfast...who knew you could get Starbucks 24-hours at a hotel?!? We...
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Thank you so much for taking the time to compliment our staff and hotel. Thank you for choosing our hotel during your trip to Austin, the live music capital of the world! We hope you enjoyed the concert and see you next time,
Crystal & Team Courytard Austin NW
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My daughter and I stayed here over Easter weekend while attending a wedding in Austin. The location was perfect for all that we were doing. Easy to get to and centrally located. Rooms were well decorated and very clean. Just wish it had had a fridge.
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Thank you so much for staying with us! We're so glad you enjoyed your stay and hope to see you again soon-
Crystal & Team CY NW
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I bought a deal on living social that involved a stay at Courtyard, $20 voucher at the bar, and keepsakes. The hotel was extremely clean and had a great pool area. It was an overall positive experience. I was a little worried at first due to my first impression. When my husband and I arrived at the hotel we, of...
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Thank you for taking the time to leave us a review on TripAdvisor. We appreciate you purchasing one of the packages on Living Social, however I am very sorry to hear about your checkin and would love to hear more about it as we strive for excellent service.
Crystal
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This was a typical Marriott Courtyard and somewhat pricey because South by Southwest was taking place, but what stood out was the excellent and caring staff. I have never stayed at a hotel where I felt welcomed and part of the hotel family. I was in Austin to be with my son who had just been diagnosed with cancer. When...
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It was such a pleasure to host you last week, we just wish it was under better circumstances! We all enjoyed having you in our home and hope that your son feels much better soon, we'll see you in May-
Kevin and CY team
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One of the best stays of our life. Clean, friendly staff, great big rooms, fantastic breakfast, Starbucks coffee, great price. Earth friendly design
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Thanks for making my day! SO glad that you enjoyed your stay with us and I really appreciate you taking the time to celebrate our team! It's truly important to us that guests have a great stay and we hope to see you back soon.
Crystal & Team CY NW
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Granted, we stayed at this hotel on a busy weekend and booked it at the last minute, but the hefty price made my stay not so pleasant. The beds were doubles, not queens, and there was no complimentary breakfast. You could pay for an available breakfast, but with the overpriced room and the out of control Austin fees and taxes...
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We are sorry that you were visiting during a city wide sellout event and that your rate was considered too high, our weekend rates typically run $100-$130! We'd love to invite you back for a free night stay, it would be my pleasure to take care of your reservation personally. Our new Bistro serves breakfast YOUR way, meaning no more...
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We travel to Austin several times a year especially during the University of Texas football season and we love to stay at the Courtyard in northwest Austin at the arboretum. The rooms are roomy and very clean and the personnel are all extremely friendly and attentive to our needs. Also, there are many fine restrauants in the area that we...
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Thank you so much for taking the time to leave us a comment on TripAdvisor Mr. P! We love hosting you guys during UT football season and can't wait for the first cold front and home game. HOOK EM'
See you soon, Jen and Courtyard front desk team
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93% recommend
92% recommend
84% recommend
