Front office was kind as can be upon check-in. Everyone I encountered, which were several different front office associates had a smile and were very courteous. I could tell all of their personalities were genuine and that's something I don't see too frequently when I travel. The blonde girls were really sweet, the girl with the red hair, and an... More

This is my last stay here period. Customer service similar to Red Roof Inn and no way close to Hilton services as expected. Checked in was crowded and there is only one person handle all check in and answering the phone. In the mean time, the general manager Jeff Nelson was walking around in the lobby with his hand behind... More

Outstanding Management Team and Staff. They attention to their guest makes traveling for business less stressful More

We stayed over New Year's 2011 and had a clean, quiet, spacious room with a king bed. The staff was friendly and courteous, the lobby well lit, very open and well-maintained. The Buffet breakfast was very good, including the omelet to order with all it's fresh ingredients. For the AAA discount we got, this was so very much worth it... More

Stayed here during my business travel in Texas and was worth the stay. The only thing that aggravated me was the front desk did NOT have my membership rewards number and I know they had it because every other Hilton hotel I stayed at that week had it! They gave me a hard time about not being able to locate... More

My wife and I recently stayed here while visiting some family in Round Rock. Everyone I encountered here was extremely courteous. The lobby, small restaurant and common areas were all very clean and fresh looking. The room and bed were also clean and well taken care of. Although I'm not a big fan of tempurpedic matresses, I was pleased to... More

Very nice hotel. Drove north 2 exits to a Texas Road House for dinner. If we head to Austin again we would stay here. This is out of the down town area but worked well for us as we were only in town for that day. My husband is not fond of the sleep number bed but, I am fine... More

The king bed was a Tempur-Pedic adjustable. We were warned this bed sleeps hot. It did. I kicked-off all covers. Despite setting the a/c to very cold, my wife sweated while she slept. We both had difficulty getting any sleep at all. We could not completely seal-out the light with the curtains. But the room was very quiet, so noise... More

I called to request late check-in and two Queen beds early in the day. LAter in the evening I called back to state we were running an hour behind schedule. They confirmed that there were no double queens left, but they had a roll-away available. When we arrived, it took 15 minutes to check-in because the clerk was not at... More