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Fairfield Inn and Suites Austin North / Parmer Lane

2.0 of 5
12536 N IH35, Austin, TX 78753
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Fairfield Inn and Suites Austin North / Parmer Lane
Ranked #72 of 179 hotels in Austin
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48 reviews from our community

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Date Rating
Bangkok, Krung Thep, Thailand
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

One can always tell when a hotel's management puts a premium on customer service skills and that's exactly what I felt when I visited this property. The well-trained staff was all smiles and very welcoming, which makes a hotel feel like a high end property, even if it's not. The property is either newer or very well maintained with clean... More

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Rocky Hill, Connecticut
Top Contributor
164 reviews 164 reviews
34 hotel reviews
Reviews in 84 cities Reviews in 84 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

This seems to be a brand new Fairfield Inn. We stay often (at Marriott properties), so we got an upgrade to a nice suite. Never hurts to ask for one, don't be shy. Very nicely decorated, and the staff was very helpful with dinner recommendations. Just off the highway, easy to find. Would gladly stay here again.

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See 6 more reviews by Tree56LO for Austin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

I stayed at your hotel last weekend while visiting Austin for the first time, to find a new home for my husband and I. From the moment I checked until the last goodbyes were offered I received amazing customer service that deserves to be recognized. First of all, Julie at the front desk, was so friendly, helpful and charming. Each... More

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Houston, Texas
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 May 2013

Marriott properties are fairly consistent in quality and service. I stayed just one night and room was pretty standard. What got me was the fact that the hotel staff could not find a laundry bag. I was told they were out of it. Really strange

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See 3 more reviews by AIWIW for Austin
Lubbock, Texas
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 March 2013

We stayed here with points. Stayed one night while waiting for our flight to Orlando the next day. The rooms were nice and clean. The girl at the front desk (not sure her name but arrived around 10:30 on 3-11-13) should get some kind of metal. I felt she went out of her way to help my family settle in... More

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Concord, North Carolina
Top Contributor
78 reviews 78 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 9 March 2013

Rooms were clean and comfortable...except the 'freeway' noise! Location of hotel is not bad as there are plenty of places (eating, shopping, etc) nearby. As with most Fairfields, the walls are way to thin and you can hear neighbors all the time!

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See 5 more reviews by J P for Austin
Tyler, Texas
1 review
5 of 5 stars Reviewed 5 March 2013

The Fairfield Inn North/Parmer and I 35 in Austin, Texas has a great staff, beginning with Shannon the Manager, and Savannah the oraganization overseer who is under Shannon. Savannah is an incredible staff person, she goes the extra mile every time! Thanks to you both, Mr. And Mrs. Tim Sitzes

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Fort Worth, TX
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 February 2013

Were here two nights in late Feb. 2013. On first day we learned that our son might be driving into town to join us for the second night. The single room, which was fine for my wife & me, wasn't big enough for a roll-away bed. We mentioned it to Eddie at the front desk the next morning, and he... More

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Houston
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 30 January 2013

We stayed at the Fairfield Inn and Suites again last weekend. It's one of the most immaculate hotels we been to. The rooms are well adorned and well designed. The beds are very comfortable and the amenities (breakfast, free wifi, free internet, two tvs, refrigerator, coffee maker) are terrific. The bathrooms are large with plenty of counter surface. The towels... More

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See 6 more reviews by Michael S for Austin
Austin, Texas, United States
1 review
4 of 5 stars Reviewed 21 January 2013

This is an okay hotel. Bed's are nice and the place is clean and the property is newer. But hand's down, the best customer service my wife and I have ever experienced at any hotel was given to us by Eddie Flores. I am not sure what title he has with Fairfield. But whatever it is, he is surely an... More

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Additional Information about Fairfield Inn and Suites Austin North / Parmer Lane

Also Known As:
Fairfield Inn And Suites Austin North / Parmer Lane Hotel
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin
Address: 12536 N IH35, Austin, TX 78753
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotels in Austin
Price range (per night): S$130 - 239
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Fairfield Inn & Suites Austin North Parmer Lane is just minutes from the music, art, and restaurants that define Austin's unique personality. It is also convenient to the North Austin Medical Center and the University of Texas. This hotel offers a complimentary breakfast buffet, indoor pool, and fitness center. This property also features spacious suites with a comfortable king or double beds, sleeper sofa, microwave, mini-fridge, complimentary high-speed Internet Access, and flat screen TV. ... more   less 
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Fairfield Inn and Suites Austin North / Parmer Lane
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