Stayed here for a conference in May. Great parking and great entry staff from the door to the desk. Our room was very nice and clean, no complaints. We even ate out one night and didn't want to trash our food and they gave us a fridge for our room at 10:00 at night (no charge). Talk about excellent customer... More

I originally reserved one night through Priceline. After checking-in, I was offered an additional night by Mark at the front desk. He couldn't offer the Priceline rate but a good rate just the same. He didn't fail to notice that I was with my parents, one legally blind and one with two herniated discs. He gave me an upgrade to... More

This hotel is tucked away in an area surrounded by restaurants and shops within walking distance. We holed up in the hotel and stuck to the immediate area, and it was great! Self parking is FREE!!! Don't see free parking much any more! The hotel itself is a great property with an excellent bar. In the atrium is a coffee... More

Transferred to the Renaissance after early Sunday morning construction noise drove us out of the Marriott Austin North property. Nowhere on the reservation site did it state the Concierge Lounge would be down the entire time--at both properties! I would have chosen a much less "expensive" property, but wanted a full service hotel for this trip. For 25,000 pts/night on... More

This is the second review I have written regarding this hotel. A few years ago my hubby and I stayed here and recently decided to return to Austin, and decided to stay here again. The hotel lobby and the room we stayed in had obviously recently been renovated and were very nicely appointed. The lobby and the room both had... More

Very nice hotel in the Arboretuem area of Austin. the hotel has a large central atrium area, with rooms around the outside. My room was on the club level 9th floor and was larger than average (so I was told by the receptionist on check-in) It was very spacious with an extra large King Bed, Large bathroom, with shower. The... More

What a great hotel to have a conference. Everything is set up nicely; very open and spacious. The hotel was very accommodating for the most part (there were some small hiccups but that is to be expected over several days and several hundred people). We were all upgraded to suites from my office which was nice but not needed. The... More

We wanted a pet friendly place, without the riff raff tumultuous crowd during the Memorial Day holiday with a decent service. This one not only fit the bill, but it is very conveniently located in the Arboretum Mall. Staff very friendly and effective - One note though - Wifi was charged and it was never disclosed to us it would... More

Great place! Quiet, close to great shopping, beautiful rooms, clean, wonderful service. You can walk to numerous eating establishments of all price ranges. Convenient access to freeways with no noise! Only complaint was the outdoor pool was a bit small but I would definitely stay here again!