I found that I was unable to arrive in Abingdon in time to keep my reservation which should have been cancelled the previous day in order not to be charged. Management worked with me to find an equitable solution. More

I had a business trip planned to visit a company in Abingdon. At the last minute my plans were changed and I needed to cancel my reservation within the 24 hour cancellation period. I called the hotel and they very graciously agreed to not charge me the late cancellation fee. It is this kind of customer service that will bring... More

Traveled for business - convenient location and spacious rooms with nice in-room amenities. Would book again. J.McK. More

Stay on 4/15/12 during renovations at motel Desk Clerk work to find me a room that was away from construction More

General Manager Richard Fry was extremely helpful in assisting us with a last-minute cancellation. M. Bair More

The adjoining rooms with a king in one room and two queens in the other was the perfect fit for our family. The rooms were clean and spacious with a dorm sized refrigerator, coffee maker and microwave. The kids loved the pool area and we had it all to ourselves. The only real drawback to the hotel was the breakfast.... More

I recently had to cancel our reservation on the same day as our arrival due to our daughter being hospitalized. Upon explaining this to the hotel manager he offered to refund our enire reservation amount! I thought this to be very generous and we look forward to rebooking this hotel in May to complete our business in this area. More

We arrived around 2:45pm on Tuesday of this week. We had decided about a 1/2 before we got into town to ride "The Creeper Trail" that afternoon in case it rained the next day. The dest attendant quickly checked us in and reccommended Blue Blaze ( we already had reservations w/ them for the next day) and was nice enough... More

Our room was one of the remodelded rooms. So it was in excellent condition. We received excellent service from , House Keeping, Valet Parking and the bell hop service. ONE area that made our stay really stand out was the way we were treated at check in by the front desk clerk. She went the extra mile to make sure... More