I spend a lot of time in hotels as I travel weekly for work. I am top tier with Holliday and I've never had such a bad room. My room was on the first floor and looked onto a 3 meter square courtyard shared with 4 other rooms ( real private...) and could not get cell phone reception (bad since... More

I have to share with you, this hotel was awesome! Charles from the front desk was just wonderful even one night he escorted me to my room. He is so professional and very kind. he tookI excellent care of all my needs. I wanted for nothing Marlene was an awesome bartender. She is so personable, we never wanted for anything.... More

Don't be fooled by the hotel name, it is a long way from King Street and most of the old town. That said, there is a free shuttle in the afternoons and evenings which will take you to King Street. Our room was noisy due to ill fitting windows held together by tape. Noisy trucks were delivering to the store... More

First day no coffee, 2nd day still no coffee even though we let the desk know. Third day coffee but only on cup for two people. Third day room not cleaned because we left the "stay relaxed" sign (I guess that means do not disturb?) up until 9:00 AM. Fourth day room not cleaned because we left said sign up... More

The perfect hotel especially for the business traveler. Exceptional staff, in all departments with special credits to Kim Bland and Karen both manning the front desk. Other credits to the entire restaurant staff. Rooms are immaculate and reasonably priced

This looks like a great hotel, but I had a bad experience. 1. RESERVATION. I called the Hotel Receptionist to book a six night stay and was told I could cancel up to one day prior to the reservation. I provided my name, address, phone number, email address, and credit card information. They gave me a confirmation number. I later... More

This Holiday Inn is not the fanciest I have been in, but the location is great, and the staff is outstanding. The rooms have recently been remodeled and are very comfortable. The only poor comments I have are; the pillows are not great, but they do work, and they really should get a different breakfast system, the coupons cause endless... More

I have been coming to this hotel for several years, it is always clean and the staff is great. At the front desk, Alex has been here forever and is very helpful and will get you checked in. When you go to unwind at the bar, Bill is a great bartender and you will get great service even when it... More

This is an average hotel with a good location for business. Rooms are clean and adequately appointed. What sets it apart from others is it's staff and the customer service. This the best, most responsive hotel staff in the world, in spite of some very stupid general manager decisions. There are no better front desk personnel than Alex and Mo.... More