
My friend that I was traveling with had 600 Reals stolen out of his bag. The Bellman took a separate elevator to the room. The bag arrived 15 minutes later. They did not take all his money...only 6 large bills. Of coarse there was no videotape to observe, and the accused man was only sent home for the day. He...
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Service structure can be improved, no personnel to help with luggage, the street in the entrance of the hotel is in construction and it causes some inconveniences for customers!
No information beforehand to instruct customers how to achieve reception with a car, through the parking of the hospital life center.
Personnel were very friendly and really made all effort as...
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I stayed here over several nights. I will start off by saying that this is one of the first hotels I have ever considered leaving simple because the bed was so uncomfortable (and I have stayed in some 1 and 2 star hotels in my travels). The bed was hard as a rock. When I complained at the front desk,...
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