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All 183 Rio de Janeiro hotels »

Sheraton Rio Hotel & Resort

4.5 of 5
Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220 , Brazil
Hotel amenities
Sheraton Rio Hotel & Resort
Ranked #44 of 183 hotels in Rio de Janeiro
3.5 of 5 stars 541 Reviews
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541 reviews from our community

What travellers say about this hotel
  • Pool area(19)
  • Very good(16)
  • Ipanema beach(8)
  • Club lounge(7)
  • Car service(5)
  • Ocean front room(3)
  • Yellow cabs(3)
  • Other starwood(3)
  • Free shuttle(3)
  • Clean and comfortable(3)
Traveller rating
    107
    201
    127
    59
    47
Only show reviews for Family (69) | Couples (145) | Business (115)
Date Rating
Perth, Australia
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

These are the notes that we compiled during our stay in late April/early May 2012 - they are a bit jumbled, but readers will get the gist of our comments very quickly: Shocker!! - Sheraton Rio - arrived about 12.30 - queued to check in 15-20 min- check in is at 3!!! - "we will see if we have a... More

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Anchorage, Alaska
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 May 2012 NEW

My husband had a conference, and I got to tag along. It is nice hotel, beautiful grounds, and our room was very nice, king size bed, ocean front, with a balcony & table and chairs. Linens were great, very comfortable bed! Carpet probably needs to be replaced, but not a big deal for me. We received a better (with conference)... More

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Limerick, Ireland
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

located at the end of the strip in Rio the Sheraton Rio is a slice of paradise. Arrived fairly late but had a lovely meal - though it was expensive. My room was beautiful, amazing view and very comfortable though it was right beside the lift and also you heard the plumbing 24/7 which was very annoying. The staff were... More

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Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
25 May 2012

Dear robynbyrd, First of all, we would like to thank you for choosing our Hotel and for having taken your valuable time to comment about your experience with us! We are glad to know that our associates provided a great service helping us to achieve our outmost goal: exceed our guest’s expectations! I am sorry to hear that you experienced... More

San Jose, Costa Rica
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2012

As per my last terrible experience in Rio hotel, "Royalty", this hotel is completed different, specially for the people, how were very nice and helpful during my stay. Ironically, not everything was perfect, since the internet connection was lost for over 30 minutes, but the supervisor allowed to make a call 'free' to my country. I still prefer Sheraton Barra... More

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See 2 more reviews by Alberto L for Rio de Janeiro
Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
25 May 2012

Dear Alberto L., First of all, we would like to take this opportunity to thank you for choosing Sheraton Rio Hotel & Resort as your destination and for having taken your time to share with us your opinion about your recent stay with us! We are delighted to know that our associates provided a great service helping us to achieve... More

palatine, il
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 17 May 2012

Rooms were old, paint was peeling, hallways were dingy and needed to be updated. We switched floors and rooms when were given our first room, second room was just SLIGHTLY better. Location is great in Leblon - far enough for peace and quite but close enough to all the fun. Went to Lapa one night and rest of the 2... More

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See 2 more reviews by pinks101 for Rio de Janeiro
Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
25 May 2012

Dear pinks101, First of all, we would like to thank for choosing Sheraton Rio as your destination and for having taken you valuable time to comment about your stay! We are pleased to know that you enjoyed you stay with us and would like to thank you for the compliments to our location and restaurants. Regarding your comments about the... More

Miami
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2012

My wife and I stayed here for four nights on SPG points a few days ago and we had an awesome time. We were upgraded to a junior suite and it had partial ocean and hilltop views. Everything in this hotel is excellent. The staff was very helpful and especially the concierge. They have free transporation shuttle that can take... More

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Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
18 May 2012

Dear vimaury, First of all, thank you very for choosing Sheraton-Rio Hotel & Resort. We appreciate you have taken your time to comment about you stay with us. We would like to thank you for the compliments to our Hotel. We feel delighted to know that our associates provided a great service helping us to exceed your expectations; this certainly... More

El Granada, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

My wife and I stayed the first week of April 2012. I booked through Starwoods and we stayed here back in 1978. The reviews were mixed on this hotel and I have never done a review but I think you should give credit where credit is do. We were suppose to have a top floor ocean view king bed. We... More

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Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
18 May 2012

Dear Dean G, First of all, we would like to thank you very much for choosing our Hotel as your destination and for having taken your valuable time to write this helpful review about your last stay with us! I am happy to hear that you stayed here before and now decided to come back during your last visit to... More

Seattle
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

Rio Sheraton is at the tip of leblon beach in Rio. The hotel is a walk from the public beach and you might need a taxi if you want to head to Ipanema or Copacabana beaches. We stayed there during the Carnival and felt safe, connected, and pleased with our stay. I know the rates ranged up to $800 a... More

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Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
18 May 2012

Dear Platinum member, First of all, thank you for your loyalty to Starwood Hotels and for choosing Sheraton Rio Hotel & Resort as your destination. We would like to thank you for your valuable time spent on your review and let you know that being a Platinum member your satisfaction is especially important for us! We are glad to know... More

Dublin, OH
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2012

We spent three nights at the Sheraton Rio prior to traveling to Ouro Preto for a conference. The time in Rio was designed to mainly go sightseeing. After studying the reviews of the Sheraton Rio and the Sheraton in Barra, we opted to stay at the Rio location due to it being very close to Ipanema Beach and other sights... More

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Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
18 May 2012

Dear Platinum member, First of all we would like to thank you for choosing Sheraton Rio Hotel & Resort as your destination and for your loyalty to Starwood Hotels. As a Platinum member your opinion is especially important for us! Thank you very much for having taken your valuable time to write this helpful review and for your compliments to... More

Toronto
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2012
2
people found this review helpful

We were slightly concerned when we read reviews on this property. However, after staying there, experiencing the smiling service, great amenities and nice rooms, we came to understand that many people reviewing hotels on social media are way too picky and lack a sense of context when staying at a hotel outside of their comfort zone. You have to understand... More

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Isabel Santos, Quality Representative at Sheraton Rio Hotel & Resort, responded to this review
18 May 2012

Dear Guest, First of all we would like to thank you for choosing us as your destination and for having taken your valuable time to review about your experience with us! We are glad to hear that we provided a great service creating a memorable experience for you and exceeding your expectations. That is certainly our main goal and the... More

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Additional Information about Sheraton Rio Hotel & Resort

  • Sheraton Rio Hotel
  • Sheraton Rio De Janeiro
  • Sheraton Rio
  • Rio De Janeiro Sheraton
Address: Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220 , Brazil
Price range (per night):* S$320 - 492

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Sheraton Rio Hotel & Resort
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