Excellent location, right on the beach with miles and miles of beatiful white sand and somewhat dangerous waves. Back to the hotel, my room had a balcony with front view to the beach and although located in one smokers floor (why does it still remains?) there was no smoking smell that I had noticed. There's a flat TV, fridge, microwave,... More

On the beach is a plus, but the location in Rio is just okay. Staff is good and breakfast is fine. The rooms are a little small. We had small ant-like bugs in our room, and we were not on the first floor! The air conditioner was over our heads as well. A big shopping mall is not too far... More

One of the better qualities of this hotel is the location - a short hop across the street and you're right on one of the most beautiful beaches in Rio! We stayed there in March of this year and now have plans to spend Christmas there - and at Promenade Casa Del Mar. The staff was courteous, tried very hard... More

My experience was different from that of many who complained. The room was spacious and clean, the view was great, the staff was very helpful.

I found the hotel very disappointing. Desk lamp and soap holder in shower broken. Laundry service was difficult and clothes came back wrinkled and stuffed in a bag despite fairly expensive rates. Restaurant was mediocre but acceptable. No informationprovided on use of phone and TV. Ocen view room was noisy due to traffic. Service was spotty; sometime good and sometimes... More

I stayed in this hotel by mistake. I searched hotels in Rio and I got this hotel which is in Barra. Unfortunately the hotel was so far from Copacabana & other part of Rio, every time I had to pay R$50 to go another 50 to return to the City. They do not have rooms, they have suits which are... More

Terrible experience! There was a cockroach in my room. Staff was joking about it as if it didn't matter. I'll never go back there.

I arrived at the hotel: the consierge was apparently not there and it took another employee (porter? Who knows) 20 minutes to find my reservation. He did not speak a word of English. I was exhausted from a 12-hrs trip and could not wait to get a shower: when got to my room, found there was only one, very small... More

My wife and I stayed at the Promenade Casa del Mar. When we checked in, there were no beach front suites available, so our suite was on the side of the building. All the rooms have some view of the beach. The room we were in had a weird smell (kind of smelled like urine) so we asked to be... More