Men!!! This hotel is fabulous!!! The room which I stayed had view to the sea, bathtub, 2 king side beds. The service is outstanding, very friendly, fast, effective. The location is also excellent, close to Ponta Negra Beach (where you will find the famous dune Morro do Careca). The beach in from of the hotel is not that good since... More

Despite been located in a very beautiful location I strongly do not recommend this hotel. The service is real bad and the staff seems to believe that giving excuses is the best way to serve the host. We arrived at the hotel at 16:30, the rooms that should be available at 15:00 were not ready and the receptionist offered an... More

The architecture of the Hotel is great, as it spreads out along via Costeira with many pools at different levels and depths. The view of the Ocean and its Breeze couldnt be better. Unfortunately the maintenance of this hotel is uneven. My room lacked the window door of the closet and part of the threshhold was missing, although it was... More

We booked the luxury bungalow for 6 nights and when we arrived at the hotel they gave us a room upgrade to the super luxury bungalow. The room was nice, right in front of the beach and had a small terrace where you could sit and enjoy the view. We had a little problem with the shower temperature that was... More

This hotel is a cloud sky. When this property was classified, the stars was obscoured by the clouds. It´s not a 5 star hotel. Not even a 3 star. Some day this hotel was good, but today is not anymore. You could see the effects of time and bad mantenaince. The walls are stained with mold and leaks, doors are... More

The place could not be better located. Its right on the beach. The swimming pools have bars, and there is nothing better than to have a caipirinha after a bit of swimming. The hotel does not resemble what a 5* hotel would be in Europe for instance, however the view from the balcony made it up. Breakfast is delicious. Wide... More

No way is this 5* its a bit tired but its on the beach so the use of the hotel air etc can spoil things quicker, this is a 4* in european terms. The breakfast though is very good and can be compared to 5* hotels. For the money and if you want a true 5* i would go elsewhere... More

This hotel is definitevely not a 5* hotel. The service provided is average. The staff needs more training. The hotel needs seriously an investment in maintenance. Nevertheless it is well located ; at the end of ponta negra, the busy, touristic area of Natal. Hence we avoid the nuisance brought by this. The Pro's : - Well located - 3... More

We spent five nights at Ocean Palace in August this year. My three children loved the many pools they have in the facility speicially the whirling pool. Our room simply had the most beautiful view, facing the ocean and the "morro do careca", a sand dune. The concierge was very efficient and helped us organize day trips to both the... More