Last week (May 16- May 20) my husband and I stayed at this hotel on business. We found this hotel to above standard in appearance, comfort and customer service. I would recommend this hotel to anyone seeking a great place to stay while visiting the Birmingham/Hoover, Alabama location. More

The staff at the Wynfrey (especially the bell staff) are gracious to the bone. Our room, though a trifle on the small side was peaceful and comfortable with delicious beds, high ceilings and a spacious and relaxing bathroom. The wall of windows in the room had a lovely, expansive view of rolling hills to the East. The television picture was... More

I stayed here 2 weeks ago and was clean and nice but definitely outdated for the price. The TV wasn't a flat screen and had lines going through it. Decor looks like it hasn't been updated in yrs. There was a stain on the floor and there is a fee to park there daily. It is super convenient to everything... More

I've stayed there a couple of times now and I can affirm that although the hotel itself is lovely, convenient and has great amenities, it's the staff that makes this one of my very favorite hotels ANYWHERE. The Wynfrey staff members are gracious, friendly, helpful, and go out of their way every time to assist guests. Just as an example:... More

I would totally recommend this hotel. My bed was super cozy along with the room. The location was good and the price very reasonable. My room was large and housekeeping came by every morning to check on me at the same time. I had no problems or complaints here, but then again, I'm not the type to reem a business... More

Super clean room. Friendly staff. Connected to a large mall, but not obtrusively so. Convention hotel, minus all the noise and clutter. Shula's steakhouse has a very affordable lunch, too, much to my surprise. Internet worked without a murmur. I really didn't notice it being at all run down. My breakfast arrived missing one item, which was sent up almost... More

Using Hotwire, this is where I booked at $75 per night. Property appears really nice when you enter. People are very cold and distant. Room was ok but not what I expected. Did not eat at the hotel restaurant because it was way too expensive. Property attached to a mall if you are a shopper. Had to pay $9 to... More

I stay at this hotel once or twice each year for work. It is really getting run down, like duct tape over carpet seams and chipped floor tiles. The customer service was much better this stay compared to my last stay. The location is good with mall access. I would stay someplace else until this place gets an update. More

The Wynfrey use to be a well maintained, upscale hotel. It is NOT anymore. The hotel is very dated and the customer service is terrible. I was going to give the hotel the benefit of the doubt so I decided to book a reservation and I wanted to visit the facility before my date of arrival. I called first to... More