Great place. Perhaps the strongest attribute was the front desk staff. They were helpful and friendly. The rooms themselves were clean, up to date and comfortable. Wouldn't hesitate to come back here.
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Great place. Perhaps the strongest attribute was the front desk staff. They were helpful and friendly. The rooms themselves were clean, up to date and comfortable. Wouldn't hesitate to come back here.
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This hotel is so up to date, very friendly and the amenities are great for the price. The location is perfect for everything in Birmingham.
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I loved this property. Locataion is supreme. Totally walkable, easy to park. Great site for jogging.
Nice amenities...and best staff. They listen, they respond and they are flexible.
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Patrick P, and all our Future Joggers,
Thank you for letting everyone know about your enjoyable stay here in Birmingham! We are glad to see that you took advantage of our level grounds, and great location for jogging. We look forward to seeing you again!
Chris Nelson and the SpringHill Suites Team
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We stayed for one night and found the staff to be excellent. They were very friendly, competent, knowledegable and helpful. The premises are average with no specific complaints nor any amenities that jump out as exceptional. The breakfast was average at best with the powdered egg pieces and sausage poor. We stayed only one night but the sleep and noise...
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To our Valued Guest,
It pleases me to know that our staff was very accommodating and above reproach. However I hate that we did not provide the same impression with our breakfast, or overall hotel/ location and noise levels. We strive to provide all of our guests with not only Superior customer care but also an enjoyable experience and we...
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Spring Hill Suites has upped their game. This is a nice new hotel that hits all the right buttons. The staff was nice on my arrival and even asked what floor I wanted to stay on with the hotel sold out.
The location is pretty good and it is just a 15 minute walk to the 5 Points restaurant and...
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To our new friend,
I want to thank you for taking the time to review us on TripAdvisor, and let you know that we really appreciate all of your feedback. I am thrilled to see you took advantage of our location and walked to downtown 5 points south to enjoy some of Birmingham best food and night life. We are...
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This hotel is either new or has recently been renewed, with nicely decorated suites, which could be a bit more roomy on the bedroom side of the suite. Not much more can be said about the rooms, other than closets are a bit cramped and baths are very tastefully done.
Staff however, could show a bit more interest in passenger's...
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Ruleman,
You are correct in your perception of the hotel itself, we were originally opened as a Hyatt Place hotel in 2009 and changed to a SpringHill Suites by Marriott in October 2011. With the change to SpringHill, we added new colors to the rooms, and a few additional amenities. I am thrilled to learn that you like the layout,...
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I was in Birmingham was a week on business and was booked at this hotel, part of the Marrieot group.
I had a minor issue getting checked in, the next day I recieved no maid service for my room, the room was large but not well furnished. The bathroom was small, I could barely close the door without hitting the...
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Thank you so much for taking the time to review us on Tripadvisor. I am glad that you let us know both the good and bad things with your stay. I am glad to see that you found our staff to be courteous, but we missed some opportunities to “WOW” you as our guest. While all hotels are different in...
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I love SpringHill Suite hotels.
I have used them in many cities and they have always been great. This one is no exception. Some of the staff were GREAT and some were less than interested in your business. I will not slam the hotel for the few staff that had bad attitudes.
Good location and decent food within walking distance...
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I want to thank you for taking the time to review us on tripadvisor, and let you know that it pleases me to see that you had some great encounters with our staff. However we have room to improve as you had some not so personal encounters with other staff members. We hope to see you again in the future....
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As a Marriott member, I was thrilled to find availability at this hotel for a ladies weekend ~ Extraordinary Women conference, just 1 mile from the hotel. My church group stayed there last year for the conference and LOVED it . . . large, modern, comfy, very clean suites with 2 Queen beds and a sectional sofa sleeper! So glad...
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Let me start by apologizing for the issue you faced at check in and the awkward position it must have put you in with your guests with you. I want to assure you that there was no intent to hurt, or upset you in anyway and I am glad that Sam was able to get things straightened out for you....
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I will admit that this review is based solely on the fact that, although advertised as a heated pool, the water was too cold for swimming. I come to UAB once a month for medical reasons and usually make the trip solo. I brought my husband and daughter this time because she was out of school and we thought it...
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To our frequent guest,
Let me start by apologizing to not only you but to your daughter also. You brought your family with you to have a great weekend and we failed to deliver and for that I apologize. I will let you know that our pool water temperature is back up and running. We hope that this water temperature...
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