Came from UK with my friend and all his large family. by chance i did find this hotel through Booking.com The best ever, wonderful and fantastic Hotel I did stay in my Trip to Central America. The Rooms are amazing, Large and very clean, big Bathroom and super clean and organised. The staff all they Speak English second language and... More

We stayed here 1 night to see a family member off to the airport. We wanted walking distance to El Malecon and airport transport. We stayed in 2 rooms - 1 junior suite and 1 twin double room. The twin double had poor a/c but the staff arranged to switch rooms immediately, very helpful. The junior suite was excellent for... More

This was our first time in Ecuador and Guayaquil. When we checked in we asked the hotel receptionist for info on tour to whale watching and possible transport to Cuenca. He called a 'friend' and quoted us something very pricey. His friend offered to take us to Cuenca one way for $150. We did some research and actually found out... More

Arriving on Saturday afternoon, as the shops were closing, the friendly staff directed us to the river frontage modern complex. Also gave us tips on where not to venture. Rooms large & quiet, beds comfy. Dinner was served in a pleasant restaurant, food above average for a city hotel & reasonably priced. As we were leaving at 5am, we had... More

My husband and I stayed here for two nights in order to tour Guayaquil. We were impressed with the modern decor. Definitely more modern than most places in Ecuador. It was clean and the beds were pretty comfy, another hard thing to come by in Ecuador. The breakfast, although a nice spread, was just plain gross. And the coffee...iickk. Although... More

We stayed for one night in Hotel City Plaza and I was impressed with the quality the hotel offered. THE ROOMS were very nice - bright and cozy, yet spacious enough. Everything was very clean and the room offered anything one might need from a city hotel THE LOCATION is in a very nice and safe area, at walking distance... More

Service is the best..! polite people, beautiful room, ubicated into Guayaquil downtown.. sure I´ll be back..!

Although I have visited Guayaquil several times, it was my first time in this hotel that we discovered on advice of friends. We had one of the senior suites and did not regret the choice: it was quiet, spacious, decorated with taste and came with the smartest bathroom I have ever seen in a Guayaquil Hotel. Even by Ecuadorian standards,... More

So we stayed here for 2 nights before a Galapagos cruise and one night afterward. We had the Presidential Suite, which was beautiful, clean and just what the pictures show. Some of the staff were helpful, including one gentleman who allowed us to use a cell phone to call our bank in America when our debit card stopped working. However,... More