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All 54 Amritsar hotels »

Ista Amritsar

4.5 of 5
MBM Farms, G. T. Road | pha One City Center, Amritsar 143001, India
Hotel amenities
Ista Amritsar
Ranked #2 of 54 hotels in Amritsar
4.0 of 5 stars 288 Reviews
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288 reviews from our community

What travellers say about this hotel
  • Golden Temple(59)
  • Very good(22)
  • Shopping mall(16)
  • Best part(9)
  • Wagah border(8)
  • Swimming pool(8)
  • Excellent service(6)
  • Rooms are small(5)
  • New hotel(5)
  • Hotel staff(5)
Traveller rating
    148
    105
    20
    10
    5
Only show reviews for Family (96) | Couples (71) | Business (51)
Date Rating
New Delhi, India
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 May 2012 NEW

The Ista is done up nicely and right next to a mall so very convenient with lots of eating and shopping options. The staff are friendly. The rooms are tiny but functional. Good option for a short trip. Loved the bar. Didn't try the food though as we ate out all the time.

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Amritsar, India
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

I am a seond year Hi-life member of this hotel. I was introduced to their membership by my friend 2 years back and we both have a common feedback regarding this hotel. This hotel is best suited for short stay or an occasional visit (once in 6 months kinds). I do not find any value for being their member. Their... More

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Buckinghamshire
Senior Contributor
35 reviews 35 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

I have stayed here 4 times now and am always pleased with the rooms. Quite good views of the city too. Right next to a large modern mall. The rooms are light, comfortable and modern. The pool area was quite nice, despite the beeping traffic which could be easily heard. I had food from the thai section and it was... More

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India
Top Contributor
77 reviews 77 reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 24 May 2012

Stayed for one night on way to Mcleodganj. Rooms are well done though compact which is the norm now days. Hotel and staff are nice. Had a lovely buffet breakfast in the morning and the service was good. Close to the heart of the city which is Golden Temple. The extra bed that we asked for had poor sleep quality... More

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See 5 more reviews by BobbyIND for Amritsar
Subhrajit Bardhan, General Manager at Ista Amritsar, responded to this review
26 May 2012

Dear Guest, Namaskar! At the outset, I would like to thank you for choosing to stay with us and taking valuable time out to share this feedback. I am happy that you found the quality of food, service and staff attitude. I apologize for the inconvenience caused to you due to the air conditioning system malfunction and the quality of... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 23 May 2012
2
people found this review helpful

2 star in disguise of a 5 star. Restaurant has bad service. Food is 50% Skye of ur stay. When ur traveling if food is not good then how could you rate the service. We inspire of mentioning food w/o eggs we're served things in an awful manner. The rest. Manager ashish, inspite of knowing the goofup,, didn't even have... More

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Malaga
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 12 May 2012

We found this hotel underwhelming on several fronts. It's okay for a short stay and if you're not anticipating Taj Hotels type service, but the facilities to do simple little things like getting launch time drink or snack were poor. We ate here at lunch time and since the weather was no more than warm we wanted to eat outside,... More

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Subhrajit Bardhan, General Manager at Ista Amritsar, responded to this review
22 May 2012

Dear Guest, Namaskar! Thank you for choosing to stay with us at Ista. I am shocked at the poor levels of service you received from my food &beverage team during your stay. Needless to say, I have already taken appropriate action based on your feedback. It is our constant endeavor to provide the best services to our most valued guests,... More

Kolkata
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 May 2012

Hotel is good but away from the city. However being next to the AlphaOne Mall gives great options to shop eat and even play.

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See 2 more reviews by GirishKolkata for Amritsar
Subhrajit Bardhan, General Manager at Ista Amritsar, responded to this review
22 May 2012

Dear Guest, Namaskar! I am pleased to hear that you enjoyed your stay with us and I thank you for taking the time to share your feedback with us. I look forward to welcoming you back to Ista Amritsar. Warm regards, Subhrajit Bardhan More

Aberdeen, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 May 2012

If you value a good nights sleep and decent service, think very carefully before you stay at this hotel. The hotel was undergoing renovation works and the noise was unbearable at times. Despite repeated requests to the management to address the issue little was done! Similarly the corridors were over run with screaming children and adults who don't know how... More

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See 2 more reviews by Willow123456 for Amritsar
Subhrajit Bardhan, General Manager at Ista Amritsar, responded to this review
22 May 2012

Dear Guest, Namaskar! I thank you for taking the time to share your feedback with us. I am sorry to hear that you had a very disturbed stay with us recently. While no words of apology can substitute the inconvenience caused to you, please be assured that your privacy and comfort is of utmost importance to us. We had to... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 May 2012

The best hotel i would say in Punjab. Great location from the Golden Temple. Maybe 15 minutes away. The mall beside the hotel is also good for shopping. Had a couple of shirts made up and sent to me to my room by the hotel staff without me even asking for it to happen. The restaurant Thai Chi has the... More

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Subhrajit Bardhan, General Manager at Ista Amritsar, responded to this review
22 May 2012

Dear Guest, Namaskar! I thank you for choosing to stay with us and taking the time to share your feedback with us. I am delighted to hear of your pleasant experiences and your words of compliment for our food & beverage services, pool and our team. Your kind words would certainly inspire my team to excel. I look forward to... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 April 2012

Good rooms; suites are even better. Generally the service I'd pretty good & a decent shopping mall & a multiplex are next door. However the check-in/check-out can definitely be made far more efficient. For local travel-including to & from the airport/railway station, it is best to call (at least 2-3 hours in advance) Megacabs at 0183-5151515. Hotel bus takes you... More

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See 2 more reviews by ParveshMinocha for Amritsar
Subhrajit Bardhan, General Manager at Ista Amritsar, responded to this review
23 May 2012

Dear Mr. Minocha, Namaskar! Thank you for choosing to stay with us and taking the time to share your feedback with us. I am happy to see that you enjoyed your stay in Amritsar with us. I will certainly look at improving the efficiency at the front desk and am sure you would see a change on your next visit.... More

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Additional Information about Ista Amritsar

  • Ista Hotel Amritsar
Address: MBM Farms, G. T. Road | pha One City Center, Amritsar 143001, India
Price range (per night):* S$148 - 188

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Ista Amritsar
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