We stayed 1 night at Labersa Grand and found the property to be in excellent condition. The hotel was Super Clean with large spacious rooms. Rooms came with flat screen tvs, mini bars and a huge bathroom with double size tub and seperate walk in shower. The outside grounds also were well maintained and in like new condition. The buffett... More

The hotel is nice and way above the standard in town. The service could be slow so be patient. The rooms are clean and the food is pretty good. The location is great if you plan to travel next morning since it is 5-10 minutes away from the airport. The golf course is in great shape. It was so unexpected... More

The hotel has a resort concept. It is equipped with golf field and waterpark. Very recommended for a family with childrean activity. The hotel has also tennis court, swimming pool, spa massage. After check in guest can enjoy a 10min free massage. The room is very clean and well maintained. The staff also very nice. Breakfast the best in town.... More

This would be my first stay in Labersa, but I've tried Aryaduta & Ibis prior upon visiting Labersa. Condition of hotel: Pros : Beautiful & Large room for a reasonable price. Clean, complete amenities. Breathtaking view. Cons : Limited programs on the cable tv. (around .. 20 I think -- inluding local TV stations) Small swimming pool (but a +... More

We booked the Ambassador suite (Rp2,8mil/night). Service in the lobby was great and it was down hill from there. The room was dirty; the carpets and furniture stained. The slippers in the closet looked worn by a previous occupant. Shower didn't work, dirty tubs in the bathrooms. But!! All of this could have been overlooked were it not for the... More

My two kids and I were here for a golf tournament right on the resort. Seems they weren't ready. Had to wait for almost an hour at every dinner. No play/game room. The pool is ridiculously small. More

Arrived and got checked into a room that wasn’t even made up. Got moved to the room next door and found there is stuff missing from the mini bar and no drinking water. I have used room service for the past 3 days but it takes up to 5 calls to get through to the right person and then not... More

Great rooms, staff and food! Had best nasi goreng in my 3 years in Indonesia followed by one of worst cakes! Breakfast good. Golf course is also great but caddies were voted worst in Indonesia by my group. Worse than useless, they were in the way! Overall the good far exceeded the bad and I will stay here anytime I... More