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Grand Lexis Port Dickson Reviews

All 32 Port Dickson hotels »
All 32 Port Dickson hotels

Grand Lexis Port Dickson

2nd Mile, Jalan Seremban, Port Dickson 71000 , Malaysia (Formerly Legend International Water Homes)
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MYR424 (MYR)
Grand Lexis Port Dickson
328 traveller photos
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64%
Ranked #3 of 32 hotels in Port Dickson
3.5 of 5 stars 254 Reviews
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254 reviews from our community

Traveller rating
    50
    112
    58
    22
    12
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Families
133
 
Couples
51
 
Solo
1
 
Business
5
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Singapore, Singapore
1 review
“Extremely poor value for money experience”
1 of 5 stars Reviewed 19 June 2013 NEW

My friends and I were at the Grand Lexis Port Dickson 2 weekends ago for a one night stay and had the most disappointing experience. We arrived to be informed, to our delight that we had been "upgraded" to a waterfront suite. However, the waterfront suite turned out to be a poor excuse of a suite. The poorly designed rooms... More

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Singapore
1 review
“Good Experience - Nice resort”
5 of 5 stars Reviewed 17 June 2013 NEW

This is my 2nd visit to PD and this time we choose to stay in Grand Lexis because it has a private pool in all its villas. We were being upgraded from deluxe suite to a grand garden pool villa and it was very much bigger than we expect. The main reason why we opt for deluxe suite because we... More

Was this review helpful? Yes
grandlexispd, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
19 June 2013

Dear Guest, First and foremost, we would like to thank you for choosing us Grand Lexis Port Dickson as your preferred accommodation during your recent visit to Port Dickson. We appreciate that you have taken the time to provide us with your valuable feedback during your stay here. Your generous comments will be passed on to our associates as this... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“In-room swimming pool was a big disappointment”
3 of 5 stars Reviewed 15 June 2013 NEW

When we checked in at 2pm, room wasn't available but that was reasonable. Person at the front desk agreed to call when room is ready but it didn't happen. I had to go back to front desk, and we got a room by 3pm. That set a slightly lower bar for the customer-serving-standard, and we observed that throughout our stay... More

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See 2 more reviews by Bandu W for Port Dickson
grandlexispd, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
17 June 2013

Dear Guest, Thank you so much for taking your time and effort in writing this review, really appreciate it. It was a pleasure having you stay with us at Grand Lexis Port Dickson. In regards with the inconvenience you faced during your check in, please accept our humble apologies. Due to our high occupancy on the day you have checked... More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Will definitely come back with the kids”
5 of 5 stars Reviewed 13 June 2013 NEW

We went here for our anniversary celebration and my, was I a happy wife! Rom was full of rose petals and a bouquet, plus a nice chocolate cake! The service was up to my expectation and facilities were in good condition. But what amazes me most is the staff's apparent effort to do their best to accomodate the guests. Despite... More

Was this review helpful? Yes 1
Sally W, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
14 June 2013

Dear Guest, Thank you for choosing Grand Lexis Port Dickson as your preferred accomodation. We’re delighted to hear that you had a wonderful experience during your stay with us. We greatly appreciate your compliments and will strive to improve and retain our warm services. We look forward to welcome you back in the future. More

1 review
3 helpful votes 3 helpful votes
“I'm so disappointed to Grand Lexis”
1 of 5 stars Reviewed 12 June 2013

I come here to celebrating my girlfriend's birthday, we arrived around 3pm. I walk to reception check-in, the staff ask me to pay RM100 for deposit. I thought i can check-in immediately because it's already 3pm, but the staff told me the room we booked is not yet ready. Beside, one customer is screaming to the staff, because he been... More

Was this review helpful? Yes 4
Sally W, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
14 June 2013

Dear Guest, First and foremost, we thank you for showing interest in Grand Lexis Port Dickson for your accommodation needs. Our sincere apologies for the shortcomings you've experienced during your recent inquiry of our Resort. Your comments have been highlighted to our senior management team for immediate remedial actions. We have conducted an investigation into the incident and will be... More

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not coming back here again...”
1 of 5 stars Reviewed 12 June 2013

We stayed at the Grand Lexis Port Dickson from 7-9 June 2013. After reading the mostly positive reviews on Tripadvisor, we chose GLPD because of the private pool that comes with every room. As we were travelling in a group of 3 adults and 3 children, we chose the Premier Suite (a 2 bedroom villa in the garden). Upon arrival,... More

Was this review helpful? Yes 4
Sally W, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
14 June 2013

Dear Guest, Thank you for choosing Grand Lexis Port Dickson for your stay. And thank you for your feedback and comments.We sincerely apologise for the shortcomings you’ve experienced and have encountered during your recent stay with us. Your review has been brought to the attention of our senior management team for immediate remedial actions. Please be assured that we are... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
“Nice hotel concept but marred by poor service during peak period”
1 of 5 stars Reviewed 9 June 2013

It was suppose to be a happy trip for my friend's pre-wedding celebration but ruined by a 4-hour long wait to check into our rooms. We arrived at 12.30pm, was told that we could have the room by 2pm. After 2 more hours of silence (that was 4pm) we decided we couldn't take it. By that time there was a... More

Was this review helpful? Yes 1
grandlexispd, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
17 June 2013

Dear Guest, Thank you very much for taking the time to share your detailed feedback and comments with us and the Trip Advisor community. It is with regret we noted the inconveniences you experienced relating to our quality of service and associates' attitude. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met,... More

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Disappointed!”
3 of 5 stars Reviewed 9 June 2013

We rented the sky pool villa for one night stay but were so disappointed with the hotel management and room service! 1. Horrible check-in system: Normal check-in time is 3pm but we only get our room at 5pm which was after we made a big fuss at the reception. Apparently this hotel always have resource problem during peak period which... More

Was this review helpful? Yes 2
Sally W, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
14 June 2013

Dear Guest, First and foremost, we thank you for choosing Grand Lexis Port Dickson. Our sincere apologies for the shortcomings you've experienced during your recent stay with us. Your comments have been highlighted to our senior management team for immediate remedial actions. We are rectifying and improving our facilities in order to better serve our guests. Your constructive feedback is... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
“Made to wait 4 hrs to check-in”
1 of 5 stars Reviewed 9 June 2013

My friends bought a SkyPool Villa for my hen's night and boy, were we disappointed. We arrived the hotel at 12:45noon because we were told we should be able to check in by 2pm. We went to the frontdesk to tell them that we are here already. The frontdesk says they'll call us when the room is ready. By 2pm,... More

Was this review helpful? Yes
Sally W, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
14 June 2013

Dear Guest, A sincere thanks as we really appreciate you taking the time to write your personalized review. It was a sincere pleasure having you stay with us at Grand Lexis Port Dickson. With regards to the shortcomings you’ve experienced during your stay at our hotel, the issues have been highlighted to the respective departments and we are improving our... More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good Hotel Room but bad front counter staff.”
4 of 5 stars Reviewed 6 June 2013

First-time: Stayed for 3days 2nights in Sky Pool Villa. To start with, had already called the hotel a week earlier to book for their shuttle service van to fetch my family from Seremban Bus Terminal to Grand Lexis with a fee of RM150. We agreed for them to fetch us at 2:30pm. A horrible start as when my mum called... More

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Was this review helpful? Yes 1
Sally W, Public Relations Manager at Grand Lexis Port Dickson, responded to this review
14 June 2013

Dear Guest, Thank you for the very thorough review. It was a pleasure having you stay with us at Grand Lexis Port Dickson. With regards to the shortcomings you’ve experienced during your stay at our Resort, the issues have been highlighted to the respective departments and we are improving our service to assure greater satisfaction for our guests in the... More

 
 
Grand Lexis Port Dickson
Grand Lexis Port Dickson
3.5 of 5 stars 254 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Private pool” (15)
  • “King size bed” (9)
  • “Glass panels” (5)
  • “DVD players” (5)
  • “Main building” (3)
  • “Buffet breakfast” (3)

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Additional Information about Grand Lexis Port Dickson

Address: 2nd Mile, Jalan Seremban, Port Dickson 71000 , Malaysia (Formerly Legend International Water Homes)
Phone Number:
Region: Malaysia > Negeri Sembilan > Port Dickson
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Best Value Hotels in Port Dickson
#3 Romantic Hotels in Port Dickson
Price range (per night): S$217 - 413
Reservation Options:
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Also Known As:
Grand Lexis Port Dickson Hotel
Grand Lexis Port Dickson Hotel Port Dickson

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Grand Lexis Port Dickson
2nd Mile, Jalan Seremban
Port Dickson 71000
Malaysia
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