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Sheraton Lagos Hotel and Towers

4.0 of 5
30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
Hotel amenities
Sheraton Lagos Hotel and Towers
Ranked #29 of 57 hotels in Lagos
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154 reviews from our community

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Traveller rating
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Date Rating
Lagos, Nigeria
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 10 May 2013

Stayed at this facility for over three weeks in March 2013 using their meeting rooms for strategic meetings so we ate their buffet lunch during this period. The variety was great, catering for both local and continental palates. It was a good experience which I plan to have again and again.

Was this review helpful? Yes
GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
13 May 2013

Dear Uduma, Thank you for using the Sheraton Lagos Hotel, we're glad we met all your expectations, we looking forward to welcoming again you soon. Best Regards, More

Shimla, India
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 May 2013

I only stayed very briefly for a night, as I had to catch a morning flight from Lagos and had to fly to Lagos from Abuja the previous evening. The room was well appointed, though the corridor was a bit cramped. The bed was comfortable, and allowed a good night's sleep. The good thing was that breakfast opened at 5.30am... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
13 May 2013

Dear nikhiljaipurkar, Thank you for chosing the Sheraton Lagos Hotel, we also apprciate the fact that you took out time to write about your stay with us, do know that all concerns you raised will be passed on to the departments concerned. Thanks and Best Regards, More

Calgary, Canada
Top Contributor
141 reviews 141 reviews
59 hotel reviews
Reviews in 46 cities Reviews in 46 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 21 April 2013

I think it's all about expectations and some other reviewers have unrealistic ones. I was really expecting tired and rundown and lack of care, what I saw was a friendly and kind staff trying to do the best with what they had. A colleague got a room on the SPG floor which was very nice, mine wasn't and wasn't but... More

Was this review helpful? Yes 1
GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
22 April 2013

Dear OmanRob, Thank you so much for taking out time to write about your stay with us, please be rest assured that our concerns are passed on to the various departments. while thanking you for choosing us, we look forward to welcoming you soon. Best Regards More

Paris, France
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2013

Probably the worse hotel in the Sheraton chain, I don't know why the "Sheraton" would let these people use their name. I stayed at the Lagos Sheraton some months ago. A few weeks later on my bank statement I noticed they had taken over $300 from my account. I had already paid my bill on departure. I contacted my bank... More

Was this review helpful? Yes 1
GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
3 May 2013

Dear Get J, We sincerely apologise for the inconvenience you felt during your stay while thanking you for writing us, we would therefore appreciate it if you send us an email regarding the period you stayed with us and your name to enable us resolve this issue. please send your email to bcguest.00445@sheraton.com. Thanks and Best Regards. More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 April 2013

This hotel has been a magnet for travellers, businessmen and women and Nigerians for many years. It used to have a certain buzz about it, always busy, somewhat dated, but with little competition, it was the only place to go. No longer. There's a brand new hotel across the road and it's stealing some of the Sheratons buzz. Some rooms... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
18 April 2013

Dear RobzNomad, Thank you for taking out time to write about your stay at our hotel. We sincerely apologise for making your stay not completely fun, we look forward to wowing you when next you visit. Best regards, More

Aberdeen
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 April 2013

I have stayed in this hotel numerous times over the years and it is still used by loads of cabin, due to the closeness of the airport - 15 minutes. The outside areas are nice with a lovely pool and decent loungers. The outside bar/restaurant is a great place to chill out, have an evening buffet and a cold star... More

Was this review helpful? Yes 2
GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
18 April 2013

Dear renniealdo, Thank you so much for writing about our hotel, please be rest assured that your concerns will be passed on, we look forward to having you with us again soon. Thanks and best regards. More

South Africa
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 26 March 2013

Location, location and location... famous words in my industry but yet very applicable when it comes to avoiding the chaos and madness which is Lagos traffic! This hotel is about 10 minutes from the airport and ideally located on the main road into Lagos (should you wish to take "that" journey!). I stayed on the top floor which was very... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
28 March 2013

Dear TravellingTVProducer, We are so glad you enjoyed your stay at the Sheraton Lagos Hotel, and thank you for taking out time to write about us. we look forward to having you with us soon. Warm Regards, More

London, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 25 March 2013

I visited this hotel on business and I was greeted by friendly, helpful staff who assisted with my luggage and welcomed me to the hotel by holding the door open for me. The lobby area is open plan and consists of a large seating area with a few bars located around the perimeter. The temperate inside reaches high figures and... More

Was this review helpful? Yes 2
GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
28 March 2013

Dear ThatMrRobinson, We are deeply sorry you feel this way about us, we want you to know that we look forward to having you when next you visit Nigeria so we can make it up to you, please accept our sincere apology. with best regards, More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 March 2013 via mobile

My Virgin plane developed 'technical issues' (ie broke down) so they put me up in the Sheraton for the day. Breakfast was fine, the pool was nice (pity about the thumping generator, but hey this is Nigeria) but the hotel interior is looking really tired. The carpets are threadbare, the decor and furnishings are faded and worn out. If Sheraton... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
21 March 2013

Dear Jonathan L, Thanks for commenting, we are currently planning our renovation which will soon be finalised as we apologise for the inconveniences you experienced during your stay. Best Regards, More

Dublin, Ireland
Top Contributor
129 reviews 129 reviews
103 hotel reviews
Reviews in 59 cities Reviews in 59 cities
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed 18 March 2013

This property is simp,y Sheraton with a sense of humour, I mean I cannot understand how they can honestly with really dignity place the "Sheraton" name onto this hotel if they are not just having a big joke with us all because this place is just horrific!!!! On our arrival we discovered that there would be no air conditioning available... More

Was this review helpful? Yes 1
GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review
21 March 2013

Dear Irishstandards, In understanding of the concerns stated by you, we sincerely apologize if your stay was not a Sheraton feel. We are sorry not to have had an opportunity to meet with you and make amends during your stay. Please feel free to connect more with us at: bcguest.00445@sheraton.com Best Regards, More

 
 
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Additional Information about Sheraton Lagos Hotel and Towers

Also Known As:
Sheraton Lagos Hotel
Sheraton Lagos
Lagos Sheraton
Sheraton Hotel Lagos Nigeria
Address: 30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
Region: Nigeria > Lagos State > Lagos
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#11 Luxury Hotels in Lagos
Price range (per night): S$392 - 573
Hotel Class:4 star (4*)
Reservation Options:
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Sheraton Lagos Hotel and Towers
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