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SUMAQ Machu Picchu Hotel, Aguas Calientes Reviews

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All 17 Aguas Calientes hotels

SUMAQ Machu Picchu Hotel

4.0 of 5
Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
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SUMAQ Machu Picchu Hotel
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Ranked #1 of 17 hotels in Aguas Calientes
4.5 of 5 stars 553 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Top | Best Service
Most recent review
“Best hotel to stay at in Aquas Calientes while visiting Machu Picchu”
5 of 5 stars Reviewed 17 June 2013
Ocean F Los Angeles, California, United States
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553 reviews from our community

Traveller rating
    442
    76
    23
    9
    3
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Families
114
 
Couples
275
 
Solo
27
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Los Angeles, California, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Best hotel to stay at in Aquas Calientes while visiting Machu Picchu”
5 of 5 stars Reviewed 17 June 2013 NEW

Stayed here for 3 nights while visiting Machu Picchu. This hotel is great. It's in the best location within town - just a short bus ride up to Machu Picchu, and the bus will stop right at this hotel. Great, helpful staff - they will get your tickets for Machu Picchu for you if you contact them before hand. Wonderful... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
18 June 2013

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“The food was outstanding!”
5 of 5 stars Reviewed 15 June 2013 NEW

After completing the exhausting 4 day Inka Trail trek, we had no plans for the rest of our time in Peru. We decided to go for this five star hotel for the first night after the trek. It was a great choice! First, we were greeted with fresh fruit juice while we checked in. It was a nice touch, especially... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
17 June 2013

Thank you for choosing Sumaq Machu Picchu Hotel while in Machu Picchu Sanctuary! Really glad to realize that you had a wonderful experience while in our hotel, the only five star of Machu Picchu Town. Thank you for your comments on our food. We are very happy you enjoyed it. Thank you again for all your appreciation to us. I... More

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Beautiful Hotel, Super Restaurant”
5 of 5 stars Reviewed 13 June 2013 NEW

It's a 5-10 minute walk from the train station and the market where you can buy souvenirs of Peru. The hotel was lovely, our room was huge and beautiful, looking out to the mountains. But the best part about our stay there was the dinner! Before dinner was served, they showed us how to properly prepare a Pisco Sour! Each... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
13 June 2013

Thank you for choosing Sumaq Machu Picchu Hotel Really glad to realize that you had a wonderful experience while in our hotel, the only five star of Machu Picchu Town. Thank you for your comments on our food. We are very happy you enjoyed it. Thank you again for all your appreciation to us. I look forward to hosting you... More

Deep South Texas
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
“Good Option in Aquas Calientes”
4 of 5 stars Reviewed 9 June 2013

I stayed here one night as a base to visit Machu Picchu and found the hotel to be very clean, modern, comparable to a four star hotel in most cities. I did not see any similar options in Aquas Calientes. The staff was extremely professional and helpful. The food was decent and it was nice to have meals as part... More

Was this review helpful? Yes 1
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
11 June 2013

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel and share your experience with our next travellers Really hope to have the chance to host you again in time. Best... More

Salt Lake City, Utah
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Loved it... Highly Recommended”
5 of 5 stars Reviewed 9 June 2013

We were hesitant to stay at the Sumaq mainly due to the high price but after comparing it to other hotels in the area we decided to trust the reviews and go for it. We were not disappointed. The rooms themselves are fine but nothing fancy, bed is comfortable and there is plenty of space. The view of the river... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
11 June 2013

Thank you for your preference in Sumaq Machu Picchu Hotel. Thank you for considering SUMAQ with your 5 points. Thank you for your comments on our services. We are really glad for your experience with us. We do appreciate your words on your room, we are very sure that you enjoyed your peaceful view to the Vilcanota River. We are... More

Hong Kong, China
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Safe bet in Aguas Calientes”
4 of 5 stars Reviewed 9 June 2013

Was a nice stay, 3 days, cozy room or mini suite with river view and balcony. Food overall was not so impressive. Maybe we chose the wrong dishes. I would have preferred more simple good food. Looked to me like this is the best hotel in Aguas Calientes. Staff was mostly very friendly.

Was this review helpful? Yes
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
11 June 2013

Thank you for your preference in Sumaq Machu Picchu Hotel We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. We really appreciate your feedback Best regards, More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful Stay”
5 of 5 stars Reviewed 8 June 2013

After an entire day of hiking, it was great to come back to beautiful, clean hotel accommodations. The food was great as well. I would remiss to say that I was expecting it would be this good since you pay for what you get for. Would definitely recommend to friends.

Review collected in partnership with this hotel

Was this review helpful? Yes
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
11 June 2013

Thank you for your preference in Sumaq Machu Picchu Hotel We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, More

Pescadero, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful hotel!”
5 of 5 stars Reviewed 7 June 2013

This is such a wonderful hotel in Aguas Calientes. My traveling partner and I spent two nights at this hotel and really enjoyed every aspect of the stay. A very friendly and service oriented staff with excellent English helped us in every way. The dinners which are part of your 1/2 board are fantastic -- very gourmet. The facility is... More

Review collected in partnership with this hotel

Was this review helpful? Yes
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
13 June 2013

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, More

Grand Cayman
1 review
“Bad Experience”
2 of 5 stars Reviewed 7 June 2013

We stayed at this hotel the night of May 21/13 and while our initial welcome was wonderful and dinner was outstanding things went downhill from there. Our room was at the back of the hotel and right outside the window were the train tracks. Every 2 hours all night long we were awoken by the train rumbling by!! We had... More

Was this review helpful? Yes
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
18 June 2013

We are sorry that your stay was not the best, unfortunately some rooms are near the train tracks but we have windows to reduce noise in the rooms regarding bus ticket we appreciate your feedback we will take into consideration to avoid any mistakes in the future. we always try to make our guest happy in their staying we appreciate... More

San Francisco, California
1 review
“Awesome experience!”
5 of 5 stars Reviewed 4 June 2013

Beautiful hotel and accommodations. Service was exemplary. Staff are gracious and very helpful. Dining was an extra special experience. The food sublime! Beautiful, artful and the best meal we had on our whole trip. The hotel is an oasis after visiting Machu Picchu. Our compliments to the chef and and Gabriel, our host.

Was this review helpful? Yes
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
6 June 2013

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, More

 
 
SUMAQ Machu Picchu Hotel
SUMAQ Machu Picchu Hotel
4.5 of 5 stars 553 reviews
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Hotel La Cabana Machupicchu
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Hotel La Cabana Machupicchu  
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Additional Information about SUMAQ Machu Picchu Hotel

Also Known As:
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Address: Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
Phone Number:
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#1 Family Hotels in Aguas Calientes
#1 Luxury Hotels in Aguas Calientes
#2 Romantic Hotels in Aguas Calientes
Price range (per night): S$489 - 762
Hotel Class:4 star (4*)
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SUMAQ Machu Picchu Hotel
Av. Hermanos Ayar Mz 1 Lt-3
Aguas Calientes Lim18
Peru
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