This is a nice hotel - its just a very resorty. If you like to just spend all your time in a nice hotel then this is the place. The pool is a little small for the size of the hotel but its adequate enough. It is overlooked by the rooms but no big problem. It is by the beach... More

There’s not a lot more than I can add as it’s all been said before. The Mermaid is a wonderful hotel in an idyllic setting, fantastic view of the ocean from our room, good food and great staff . Sorry we didn’t get all the names but Sam our room boy deserves a mention for the lovely flower arrangement he... More

just returned after spending 2 weeks in sri lanka at the hotel mermaid and club, i booked after reading all the posative reviews on trip advisor and we wernt disapointed. 3 star hotel with 5 star service! friendly smiley staff that are always willing to help and food realy good, better than 5 star resorts we have stayed in. yes... More

I spent two weeks in this delightful hotel in May 2012. The staff are very friendly and helpful going to great pains to see guests enjoy their stay. The hotel is just the right size - not too big to be impersonal. It seems underrated at 3-star, more 4-star in my opinion. The food is good and Chef is a... More

Having travelled Eastwards several times this is the holiday we will remember most.We are both now well into retirement age but this hotel fulfilled all our requirements equivelant to a 5 Star manner.It would be only to the credit of Mr. Dilip Sisirakumara - General Manager and All his staff from top to bottom that our holiday was complete,,just to... More

If you want 4* or 5* luxury then this is not the place. However, this is a fantastic 3* hotel that punches way above its weight. The positives. The staff are fantastic - extremely friendly and helpful. The food is brilliant - better than most 4* hotels in Sri Lanka, particularly if you enjoy Sri Lankan cuisine. The hotel is... More

Our visit to Sri Lanka and The Mermaid Hotel was a wonderful experience. The hotel staff at the bar and resturant like Neil, Prasanna, were very friendly and approachable and always were prepared to go the extra mile to ensure your stay is pleasurable. The food was lovely and fresh with a good variety and selection. We went on a... More

We stayed 6 nights at the Mermaid after doing the world heritage tour with Hayes & Javis, all we wanted to do was relax and chill after so much travelling and this hotel was the perfect place to do it. We booked a deluxe room which was fantastic with a big bathtub,walk in shower and an electric blind you could... More

We just came back from a 2 week holiday to SriLanka and used this hotel as our base while exploring the island. It was a lovely friendly hotel which is probably more a 4 star. The hotel staff were absolutly wonderful and went out their way to help us at every turn, the bar staff are especially friendly. The hotel... More