Cinnamon Citadel Kandy (Sri Lanka): See 543 Hotel Reviews and 334 Photos

Address: 124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka (Formerly Chaaya Citadel Kandy)

Region: Sri Lanka > Central Province > Kandy District > Kandy

Amenities:

Bar/Lounge Business Centre Free Parking Restaurant Room Service Suites Swimming Pool

Hotel Style:

#3 Family Hotels in Kandy

#10 Romantic Hotels in Kandy

Price range (per night): S$147 - 254

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. ... more less

Reservation Options:: TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Booking.com, Tingo and Venere so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Chaaya Citadel Kandy Hotel Kandy; Chaaya Citadel Kandy Hotel; Chaaya Citadel Hotel Kandy; Kandy Chaaya Citadel Hotel

Write a Review

543 reviews from our community

See which rooms travellers prefer - 104 traveller tips

Kosirae C

Ses-Paisses, Spain

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Charming”

Reviewed 15 May 2013 NEW

Its atmosphere and elegance are the features that set this hotel apart from others. Our room - which was lovely and its size was adequate, nothing spectacular but was very clean, comfortable and nicely equipped. But, the charm of this wonderful hotel is in the details.

Was this review helpful? Yes 1

Problem with this review?

paulrupesh

budaiya bahrain

Senior Contributor

21 reviews

21 hotel reviews

Reviews in 20 cities

6 helpful votes

“Riverside Hotel in a Quiet Location”

Reviewed 13 May 2013 NEW

We had stayed here for 6 nights during our visit to Kandy. This is a boutique hotel in a very quiet location. The views of the river & the dense forest across was serene.The room was very cosy with a nice balcony & a super bathroom. Dinner Buffet at the restaurant was exotic. The tea lounge at the lobby was... More

Thank you for your detailed feedback of the overall experience you had with us at Cinnamon Citadel Kandy. We are pleased to note that you enjoyed your stay and we are also pleased to note that the unique view, location of our property and the dining experience at our restaurants have brought more value to your stay. We are thrilled... More

hikerIzegem

Izegem, Belgium

Contributor

16 reviews

15 hotel reviews

Reviews in 16 cities

16 helpful votes

“Incredibly friendly and helpful Staff”

Reviewed 10 May 2013

This hotel offered a fantastic location for our three nights in Kandy. It's views are great and the staff are incredibly friendly and helpful.( my wife took a misstep and fell on the floor) Mss Dinesha came right away and took care of my wife ,She had the barman bring ice right away) The next days she came to us... More

Was this review helpful? Yes

Thank you very much for sharing your positive comments on Trip Advisor. We are glad that you chose to spend your holiday with us and you enjoyed your stay with us. We are glad that you appreciated the quality of food we served which encourages us to further improve our food choices offered and your positive comments certainly keeps us... More

golisa

Los Angeles, California

15 reviews

8 hotel reviews

Reviews in 11 cities

11 helpful votes

“Wonderful Hotel”

Reviewed 9 May 2013

This hotel is actually much prettier than in the photos! I was pleasantly surprised. The buffet was amazing! Our room was nice (not spectacular but very nice!). We stayed in one of the garden terrace rooms which gives you easy access to walk along the river and to the pool. We used http://www.dsltours.com/ for our entire tour of Sri Lanka... More

Thank you very much for your feedback of the overall experience you had with us at Cinnamon Citadel, Kandy. We are pleased to note that you enjoyed your stay with us. We did a major refurbishment last year and the hotel is uplifted to a stunning four star deluxe resort enriched with all the modern facilities and comforts. We also... More

cat1586

Leeds, United Kingdom

12 reviews

5 hotel reviews

Reviews in 9 cities

12 helpful votes

“Lovely hotel, gorgeous rooms”

This is a very nice hotel, we stayed here for 1 night on a tour of Sri Lanka. We were very impressed with the rooms, they are really spacious, clean, and very comfortable and would have loved to stay for a few more nights. We didn't get to use the pool but it looked very nice. We ordered room service... More

See 2 more reviews by cat1586 for Kandy

Thank you for your review on our Hotel. We are indeed delighted to know that you enjoyed and appreciated every aspect of our Hotel. Cinnamon Citadel does indeed enjoy a unique presence of having a stunning view of the Mahaweli river while having well-appointed rooms which are equipped with all four star modern amenities. We also maintain the highest quality... More

DonkScotland

Scotland

28 reviews

13 hotel reviews

Reviews in 19 cities

21 helpful votes

“Wow!”

Reviewed 8 May 2013

This was our second visit to Sri Lanka and our second stop at this hotel. Last time it was still under the Chaaya label (owned by the same group as the Cinnamon ones) and although we enjoyed it, had a good room and loved the location, there were some aspects of it that felt a wee bit lacking. On arriving... More

See 2 more reviews by DonkScotland for Kandy

Thank you for your wonderful review on Cinnamon Citadel Kandy. We are elated to know that you thoroughly enjoyed our hospitality and comfort during your stay with us. It was indeed a pleasure having you with us and we eagerly look forward to your next visit with us. More

Antony B

London, United Kingdom

4 reviews

4 hotel reviews

Reviews in 4 cities

5 helpful votes

“Lovely location”

Reviewed 7 May 2013

Great location and decent sized rooms, we understand the hotel has been recently renovated. The open air public arears are fantastic. The food was disappointing we made the mistake of eating in the poolside restaurant which we thought would be less formal for our family than the main restaurant. It lacked atmosphere and was overpriced, we didnt realise the main... More

Thank you for your feedback on trip advisor. We sincerely regret the inconvenience caused during your stay at our hotel. Please do know that we are looking into every area highlighted by you in order to improve our level of service and facilities. We hope to have the opportunity of welcoming you back again on your next visit to Kandy... More

Gerry K

Cambridge, United Kingdom

Reviews in 10 cities

1 helpful vote

“Lovely hotel and location”

Reviewed 5 May 2013

Fantastic setting overlooking the river, beautiful gardens and pool. Food very good and plenty of choice. Stayed one night and would have loved to have stayed longer. I would definitely go back again if I was to visit Kandy.

Thank you for your feedback on Cinnamon Citadel Kandy. We are delighted to know that you had an enjoyable stay with us. We eagerly look forward to welcoming you back at our Hotel. More

hhu

Germany

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 6 cities

“Good choice!”

Reviewed 5 May 2013 via mobile

The weather in Kandy wasn't great during our time there, but this hotel was. We had looked at a number of options, but definitely made the right choice. Good value for money. Also very good food at the resturants and an incredible breakfast buffet. Nice resort with a great pool, fully recommend Cinnamon Kandy (as all other Cinnamon hotels that... More

Thank you for your feedback on trip advisor. We are delighted that you have enjoyed your recent holiday experience at Cinnamon Citadel Kandy! Thank you for your feedback on the food quality of the buffet spread, the ambience and service. It is good to know that you felt well-taken care of during your stay with us. We are glad that... More

Nalini5a

9 reviews

6 hotel reviews

Reviews in 5 cities

“Beautiful design hotel with great view and service”

Reviewed 3 May 2013

Amazing hotel, with a great pool in front of the trees and the river, my kids loved it. Our bedroom was spacious enough for our family of 4. And very clean. We had dinner in the pool restaurant, it was very tasty and they have a real dessert choice. Breakfast at the buffet is also very good, with many options,... More

See 2 more reviews by Nalini5a for Kandy

Thank you for your detailed feedback of the overall experience you had with us at Cinnamon Citadel Kandy. We are pleased to note that you enjoyed every aspect of the Hotel from the unique view, location of our property and the dining experience at our restaurants which have brought more value to your stay. We thank you for taking time... More

1-10 of 543 reviews

« 1 2 ... 55 »

Trendy Thilanka Resort and Spa 143 reviews	Romantic Langdale by Amaya 108 reviews	Luxury Ceylon Tea Trails 411 reviews	Good for business The Palms Hotel 232 reviews
ABS:HotelCheckRates-d649489?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d2165620?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d580009?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d777127?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Amaya Hills 543 reviews	The Mansion 209 reviews	$Earl\$ Earl's Regency 460 reviews	Nature Walk Resort 197 reviews
ABS:HotelCheckRates-d480276?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1514522?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d316956?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1595397?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Kandy Samadhi Centre 107 reviews	Mahaweli Reach Hotel 308 reviews	Hotel Suisse 270 reviews	Amaara Sky Hotel Kandy 38 reviews
ABS:HotelCheckRates-d604439?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d316941?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d447508?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d3670095?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Cinnamon Citadel Kandy Reviews

Cinnamon Citadel Kandy

543 reviews from our community

Been to Cinnamon Citadel Kandy? Share your experiences!

Hotel Summarization (Beta)

What travellers say

What travellers search

Additional Information about Cinnamon Citadel Kandy

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Kandy

Hotels around Kandy