This hotel is unlikely to leave a lot of positive impressions. Dirt, garbage and debris in front of the hotel, not too clean rooms, cockroaches and an unpleasant odor inside, lack of hot water in the shower, constant noise from the outside (busy street) and inside, in the corridor, even at night, poor breakfast, staff who are constantly begging for...
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The hotel is in great location, about 200m away from New Delhi Railway Station. Room is clean and decor is fine. Hot water is 24h. Staff is efficient and friendly. They gave me free map of the city and were willing to help me with directions. It is a good choice around railway station.
Dear Guest,
Thank you for sparing your valuable time to share your feedback on your recent stay at Hotel Singh Empire Dx
We are pleased to note that our services and facilities were to your satisfaction.
We look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.
Warm regards,
Guest Relations...
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I have read good reviews before, which is why I booked this one online for 3 nights. My experience was really bad.
The location: watch out for stray dogs and water in front of it. Seems like no one even close to the hotel has heard it's name before. However, the proximity to the railway station could be a plus....
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Dear U_K_Murty,
We value you feed back and we are extremely sorry that you were not satisfied & did not like our services. To analyze that your stay with us was not up to mark we would like you to email your date of stay and room number so that we can check who were on duty that day.
Also,...
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This is clean hotel near New Delhi railway station. The excellent shopping complex PALIKA BAZZAR is 10 mins away from here.
But the please DON'T rent taxi from this Hotel. Taxi Drivers are very very very bad of this hotel. I have taken a full day city tour and driver was very bad. he didn't drop us in right places....
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Dear pavel9905,
We Thank You for your review and feedback. We sincerely apologize for the issues that you had to face with the drivers.
I would also like to share with you that we have a 24x7 Guest Relations Desk (with a Toll Free number) wherein you can share any complaint that you have about any of the services and...
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After our wedding in Pune, we organised a group tour for everyone who came over so they could see Delhi/Agra. We stayed here for one night. As a group of around 28, we had completely mixed reviews. But then again I have traveled India so maybe I am just used to it all, rather than the higher standards most westerners...
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Dear Rene,
We Thank You for your generous review and would like to assure you that the renovation work in rest of the rooms is also being done.
We have also tweaked the breakfast menu a bit to accomodate both Indian as well as Western taste and are working towards having the old windows (road facing) replaced with sound proof...
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It is a clean hotel for the indian standard. It has real hot shower, clean beds and rooms. The restaurant is weak, specially on breakfast. Kamal Gupta, on travel services, was very helpful helping us organize a trip over Rajasthan. Also helpful with booking trains. I would recommend this hotel to backpackers who are willing to pay 25usd for a...
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Dear Tobicus,
We Thank You for your review and recommendation.
Looking forward to serving you again :)
Regards,
Guest Relations Team
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I travelled alone, first time to India, the hotel was very helpful, room was beautiful and service excellent
Dear Adventuress_12,
We Thank You for your review and reiterate that Hotel Singh Empire Dx is a safe hotel for single travelers.
Regards,
Guest Relations Team
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Hotel as a clean, well maintained and in the best location that can be - not far from the railway station and the main bazaar. Mr. Kamil with a help desk is the best counselor what you have. Advise on the move, arrange train tickets and help in various matters. Generally, ideal for people in small business. Sebastian & Jola
Dear Sebastian & Jola,
We Thank You for your review.
We are centrally located and you can easily reach any tourist / shopping attraction from our hotel.
Regards,
Guest Relations Team
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I stayed for 4 Nights and I had a Room with Breakfast. Breakfast was absolutely poor. Very limited choice and if you wanted anything decent for breakfast such as Tea, Juice or Croissant you had to pay for it which makes it useless and might as well not have breakfast included. Rooms are not very clean and bed covers are...
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people in this hotel are nice, however, the rooms are dark with no windows to outside and poor lighted. cleanliness is also precarious. the breakfast was not good. the bun after heated turned into a lethal weapon. location is also not good.
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