Location is isolated, but I was already aware of that . Bad service was a surprise . Management has put everything to put a 5 star experience, but staff is either untrained or behaved out of their earlier guest experience. They were rude, laidback and aloof.

This place is far from downtown but secluded from the street people. The rooms are not too big but hotel has a lot to offer. The restaurants are excellent but after a while we were tired of their flavors. The bar is nice and is usually pretty tame. The catering was great and service at the catered wedding was excellent.... More

I travelled India after 8.5 yrs and stayed in this hotel for 2 nights initially, it is very nice and than decided to stay bit further 6 days. Initially impression was great and the later wasn't disappointed either. Its been now 2 months and I couldn't help myself for not writing the review 'cause the staff deserve for their excellence.... More

Be warned ... this is a long review ... but only because I have so many good things to say about the staff and the hotel. Overall this was possibly the best hotel experience we've had, anywhere in the world. I want to start this review by saying "Many Many Thanks!" to the management and staff of the Crowne Plaza... More

I found the hotel very good for the price. The room was very well designed and decored. The bed was confortable and the bathroom was neat. I tried the food, which was very tasty but expensive given the location. All in all, a good experience. The only thing I didn’t like was the lock on the door, which would not... More

We booked this hotel for my family n friends. Around 130 rooms in total for three nights. No complaints as the rooms were good, food was good n services reasonably good. Only five star hotel in our area so we had no choice also. But if you are booking that many rooms and banquets for your functions be sure to... More

Building is relatively new, clean and well maintained. Location is ok, if you have a reason to be in this area. Metro station is about 10 min walking distance so I assume you can take a train easily, we did not get a chance to try metro. Shoppers stop is at the ground floor and there are two other malls... More

WE stayed here for 2 nights in February. On leaving to catch the bus to Agra, we ordered a taxi. We pointed out the location of the terminus on the map to our driver (there are two terminuses). Firstly he took us to the wrong terminus. Then he had difficulty finding the second one. At last we found it. A... More

When i landed in Delhi and asked the taxi driver about the distance to Crowne plaza, Rohini he said approx one and half hour ! But the drive was really worth as the hotel looked reall welcoming and right from the doorman to the reception team , the staff were really courteous. The check in process was also really quick... More