Dear Iwan89, Thank you for your feedback from your recent stay at Eros Managed by Hilton. We are delighted that you enjoyed your stay and the view from your room. With regards to internet access, we understand the importance for our guests to stay connected. Currently, our internet access is chargeable, though our rates are in line with those charged... More

Dear Melissawar, Thank you for your kind compliments to the hotel and my team. We all send our best wishes for your speedy recovery! I am very pleased that you felt well looked after and that despite your unfortunate accident, you enjoyed your stay at Eros Managed by Hilton. We truly appreciate your recommendation of our hotel and hope to... More

Dear puneet1622, Thank you for staying at Eros Managed by Hilton, it was a pleasure having you with us. We very much appreciate your insights on the hotel and are delighted that you enjoyed your stay with us. Indeed, the team are dedicated to providing the best stay experience for all our guests and every detail is important, from the... More

Dear enelym1978, Thank you for your honest review of Eros Managed by Hilton. We sincerely apologise that your stay experience was not what you expected. Whilst we are happy to note your satisfaction with our room and bed, we very much appreciate your insights on the hotel and amenities. We certainly agree that every detail counts, especially when it comes... More

Dear shekar257, We are delighted that you and your wife enjoyed your stay and our hospitality during your stay in January. Thank you for your constructive feedback, which has been shared with the respective departments for the necessary action to be taken. It was a pleasure having you with us and we look forward to the opportunity of welcoming you... More

Dear SameerSah, Thank you for sharing your experience from your recent stay at Eros Managed by Hilton. My team and I are delighted that you enjoyed your stay, our hospitality and especially our food. We have taken note of the issues you have pointed out and will take steps to rectify them. It was a pleasure having you with us... More

Dear Janet R, Thank you for for your kind feedback from you recent stay at Eros Managed by Hilton. It is a pleasure to learn that you enjoyed our hospitality and that you had a comfortable stay with us. We look forward to having you with us again soon. Yours sincerely, Julian Ayers General Manager More

Dear Panguin, Thank you for taking the time to share your experience from your recent stay at Eros Managed by Hilton. Indeed, your experience, particularly with your HHonors benefits and our gym, has provided us with very important insights into our service shortfall, for which we sincerely apologise. We have alerted the relevant departments, including our team members at the... More

Dear jwpepper_66, Thank you for taking the time to review Eros Managed by Hilton. We are very pleased that you had a good experience during your stay with us. It was a pleasure to have you with us and we hope to welcome you back in the future. Yours sincerely, Julian Ayers General Manager More