We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 357 Mumbai (Bombay) hotels »

Grand Hyatt Mumbai

5.0 of 5
Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Hotel amenities
Grand Hyatt Mumbai
Ranked #15 of 357 hotels in Mumbai (Bombay)
4.5 of 5 stars 515 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

515 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • Room service(9)
  • Best hotel(9)
  • China house(9)
  • Club lounge(7)
  • Business trip(6)
  • Domestic airport(6)
  • Excellent food(4)
  • Indian restaurant(3)
  • Nice and spacious(3)
Traveller rating
    278
    156
    44
    22
    15
Only show reviews for Family (42) | Couples (38) | Business (367)
Date Rating
Gdynia, Poland
Top Contributor
265 reviews 265 reviews
Reviews in 65 cities Reviews in 65 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

Room very large and comfortable air-conditioned. The bed is comfortable. Guests can use the fitness center spa massage. The hotel has an outdoor swimming pool. Luxury Hotel. Very nice and always helpful staff. Private parking is free. More

Was this review helpful? Yes
See 23 more reviews by Iwan89 for Mumbai (Bombay)
Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
Reviews in 39 cities Reviews in 39 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

The Grand Hyatt is reliable as a top class hotel near the airport (20 minutes) with an appealing contemporary and spacious atmosphere. Rooms are well set out with large bath and bathroom in typical Grand Hyatt style (though Tokyo is better), internet good, although more traditional Indian hotels have larger rooms. Service is a bit fussy eg your are forced... More

Was this review helpful? Yes
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
28 May 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for sharing your feedback with us. The hotel’s close proximity to the airport and other key areas of the city does make it a very convenient place to stay in Mumbai. We are glad to know you liked the contemporary décor of the hotel in addition to the quality... More

Southampton, United Kingdom
Top Contributor
86 reviews 86 reviews
Reviews in 37 cities Reviews in 37 cities
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

I stayed here for business and found the hotel to be superb. Location: Very close to the airport (10/15 mins) and very central within Mumbai Service: Staff were of the ighest quality I have ever experienced in India or anywhere in the world Room: Very large, comfortable and came with every standard and extra you could expect Restaurants: Didn't think... More

Was this review helpful? Yes
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
28 May 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are glad to learn that you had a wonderful stay with us and liked the services extended to you by our staff; who are committed to extend authentic hospitality to our valued guests, such as yourself. In addition to the hotel’s central location and... More

Calgary, Canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

The Grand in Mumbai is an excellent choice if you need to board a flight early in the morning. Recently they renovated a complete floor, make sure you get one these rooms if possible. The China House is a very good option for dinning More

Was this review helpful? Yes
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
21 May 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! We truly appreciate your positive feedback in regard to the quality of our newly renovated rooms, your dining experience at our Chinese restaurant, China House and the strategic location of our hotel. Look forward to welcome you back to Grand Hyatt Mumbai on your next visit to the city. More

Mumbai (Bombay), India
Senior Contributor
36 reviews 36 reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

grand hyatt mumbai is a great hotel with some of the best dining options in Mumbai city. to start with their resturants like China house and Ciline are very famous and serve amazing food, however be prepared for 5 star rates. Rooms very nice meeting hyatt standards - what i liked in particular was the bathroom which was almost as... More

Was this review helpful? Yes
See 8 more reviews by sbhatnagar for Mumbai (Bombay)
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
10 May 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for taking time out of your busy schedule and sharing your valued feedback with us. We are glad that you had a comfortable stay with us, liked the quality of guestrooms and amenities provided in the rooms and also enjoyed the food served at our award-winning restaurants, China House... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

The Grand is always my home when travelling to Mumbai. The staff is very freindly and they try to be very helpful, sometimes a little bit much. Destination of the Hotel is quite convinient and only 25 minutes away from the international airport.Only issue is, to make sure that u get one of the renovated rooms as i heard that... More

Was this review helpful? Yes
See 2 more reviews by Fl0rianHH for Mumbai (Bombay)
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
5 May 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are extremely thrilled to know that Grand Hyatt Mumbai is your choice of home in the city of Mumbai. We take pride in the services extended by our staff who take that extra step in making our guests feel comfortable and address their needs... More

New Delhi, India
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

The Grand Hyatt is a rare oasis of peace in the west-central suburbs of Mumbai, barely 10 minutes by cab or complimentary coach from the domestic airport. Beautifully appointed rooms seem to be nicely soundproofed - and the traffic on the highway is far enough not to intrude on a good night's sleep. The staff are friendly and make a... More

Was this review helpful? Yes
See 3 more reviews by pixie0427 for Mumbai (Bombay)
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
5 May 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. We are happy to learn that you liked the services extended by our staff who are always happy to take care of our guests’ needs and keep them comfortable. We are also very glad to know that you liked the overall quality of our rooms.... More

Scotland
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 April 2012

Excellent hotel; very convenient for airport and quite handy for the sealink to get to South Bombay Extremely friendly, helpful and efficient staff. Club rooms and the club itself are well worth the premium. Only two complaints - we could hear the folk on the club desk chatting away outside our room and there seemed to be a problem with... More

Was this review helpful? Yes
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
5 May 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for sharing your feedback with us. We are delighted to know that you enjoyed your stay in our Grand Club rooms, liked the services extended at the Grand Club Lounge and that our staff was able to take care of your every need. In addressing your concern with the... More

Winnipeg, Canada
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 April 2012

Very nice rooms. Good services. Room cleanup and tidying nicely done. Lots of food choices, though they can be pretty expensive. The executive lounge is nice and a good deal. A fantastic gym. 24 hours a day, and serviced by helpers until very late. If someone is picky they might find it is not perfect condition when you consider it... More

Was this review helpful? Yes
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
30 April 2012

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai and thank you for your wonderful feedback. We are extremely happy to know that you liked the quality of our accommodation, wide range of authentic restaurants offering international cuisine, the Club Lounge, our 24 gymnasium at Club Oasis- Fitness Centre & Spa and above all the services provided by our staff.... More

Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 27 April 2012

While Mumbai is a cacophony of sounds, smells and colours, the Grand Hyatt is the ideal place to step out of the chaos and into a comfort zone. I stayed for two nights recently, arriving very late on the first night with no problems on the late check in. Reception staff were excellent and I was done in no time.... More

Was this review helpful? Yes
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review
28 April 2012

Dear Valued Reviewer, Warm Greetings from Grand Hyatt Mumbai! We truly thank you for your valued feedback and are very happy to know that your check-in experience was good and that you enjoyed your breakfast at our multi-cuisine restaurant, Fifty Five East and also liked the overall quality of our accommodation. We look forward to welcome you back to the... More

Travellers who viewed Grand Hyatt Mumbai also viewed

Taj Mahal Palace
4.5 of 5 stars 983 Reviews
Mumbai (Bombay), Maharashtra
Show Prices ABS:HotelCheckRates-d302179?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hyatt Regency Mumbai
4 of 5 stars 339 Reviews
Mumbai (Bombay), Maharashtra
Show Prices ABS:HotelCheckRates-d307098?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Oberoi Mumbai
4.5 of 5 stars 320 Reviews
Mumbai (Bombay), Maharashtra
Show Prices ABS:HotelCheckRates-d304225?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 357 hotels in Mumbai (Bombay), ranked by popularity »

Been to Grand Hyatt Mumbai? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Hyatt Mumbai

  • Grand Hyatt Hotel Mumbai
  • Mumbai Hyatt
  • Hyatt Mumbai
Address: Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Price range (per night):* S$196 - 375

Owners: What's your side of the story?

If you own or manage Grand Hyatt Mumbai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Hyatt Mumbai
Show the lowest price for this hotel (from our partners)
Show Prices