We spent a week at the Grand Hotel recently and, despite going with the attitude that we shouldn't expert western standards, we left disappointed. The room was clean, if a little basic, and poorly serviced - we had to ask almost daily for toilet paper, soap, towels etc - and the response to any request for maintenance was slow. Breakfast... More

We picked this hotel because of its proximity to CST, and the location is very good. Ballard Estate is very interesting and, as someone else mentioned, perfectly safe to explore. Our room was spacious and comfortable, with a large balcony. The bathroom was on the small side, but the shower worked well. The restaurant was a disappointment; we enquired as... More

We stayed at the Grand for five nights at the beginning of February. We arrived very early in the morning and were met by a very helpful young man - Rajesh Thakus - and his assistant. Our room was on the top floor with a balcony looking out over the docks to the sea. The room was large and clean,... More

I stayed at the Grand Hotel because I had been there some years back and remembered it as being a good place to stay. Plus, I had work in the South Mumbai area -- thus the hotel location in Ballard Estate was a plus point, being near Fort and Nariman Point. The hotel is in a quiet locality (by Mumbai... More

My Corporate HQ happens to be adjacent to the hotel, so when i had to make a visit earlier in the year this was my first choice. They happened to have special corporate rates to accommodate people from my company which was good. Service was god and so were the rooms. But the reason why I would visit this hotel... More

The hotel was built in the early 20th century, but rooms in a modern style. The rooms are large. Hotel close to CST train station. For breakfast, not a great choice of food, but tasty and fresh. The hotel is 25 minutes' walk from the main attractions. Rooms are a little expensive for this quality

The room was lovely and service polite. The place was good for the price. I did not eat over there so I cannot comment on the food though. My primary criteria has always been a clean place to stay and that it fulfilled very well.

I stayed at the Grand for 2 nights when in Mumbai. The location of the hotel, whilst not central, central is really good as it is in easy walking distance of many interesting places, whilst at the same time being quiet at night. The rooms are large and spacious with all the main essentials.needed by any traveller. Hotel staff are... More

We stayed in a triple room for one night in December and were more than happy with our stay. We arrived from the train station at around 5.30am tired and grubby. Although we were not allowed to check into our room until 08.00 we stayed in the reception area and no one mentioned us taking over the sofa area as... More