when elevator broke,i could not walk up to the forth floor,i was told it would take apx 2 hrs to repair, julie mosley gen.mgr and her staff went to my room on the forth floor,packed my things,brought them to a first floor room much upgraded, and charged me the same price, this was 5th stay here, best stay ever, excellent,... More

Most things were adequate though it was a bit noisy in my room on the ground floor right next to the exercise room. The worse thing was paying so much for how small of a room it was, especially considering I'd checked the chain's website just a couple of weeks prior, and I could have gotten a room for 2... More

I have stayed in my fair share of hotels over the years, however, the hospitality extended by the staff was top notch. After traveling all night from North Carolina, we had a five year old who got extremely car sick an hour before we arrived. Worn out and exhausted after a 1am arrival, the clerk (Celita) quickly and compassionately got... More

I have stayed at more hotels in more cities than I can count. Travel has become a way of life for me, and I must say that my time in Microtel has to be one of the greatest traveling experiences I have ever enjoyed. Aside from having a well groomed room, the more than friendly staff created an atmosphere that... More

My girlfriend looked at previous reviews of this hotel. The hotel room was small, but this is typical of a Microtel. Besides this, absolutely no problems. The staff was very friendly upon check in and check out. The breakfast is slightly better than a continental breakfast. There is also a free internet station located in the breakfast area. The only... More

First time I stayed at a Microtel. Staff was very friendly and helpful. Clean rooms, nice bed and great wireless internet service and flat screen tv's. Quiet place to get some rest and I was there during the Magic City Classics. Would recommend this hotel. More

We arrived late in Birmingham due to a flight cancellation and were tired and hungry. We were looking to catch a grocery store for a little snack. The front desk person was so attuned to our needs, she gave us some fruit, juice and muffins from their breakfast stock. The room was small, but the window seat was perfect for... More

*Friendly & helpful staff *Clean and quiet property * Good rates * Breakfast was a little skimpy...need more variety & larger cups for coffee * A little hard to find: staff said that the city restricted signage, and that makes it easy to miss the turn * Overall, a solid deal, and good pick for the Galleria area More

We have stayed here several times, it is so clean. It is a pleasure to stay there. Nice location. Staff is very friendly and helpful. Wish all Microtel"s were like this one. More