This is the first time i am writing a review about a place i booked for my family reunion that literally made me and my family members feel "Unsafe" and "Highly Uncomfortable". I had made a reservation here for 3 rooms in way ahead of 2022 New Year's Eve with an intention of staying close to the beach for me and my family members as we were meeting up after a long time due to Covid restrictions. After looking at our favourite resorts in Goa, this time i decided to book a different place where none of us had stayed before. So i discover "Raman Cottages" or Raman Resort" in Calangute, Goa which looked promising and like many others have reviewed "Hidden Paradise" on this platform and You tube channels. At first glance over the internet i could not find this hotel listed on any booking platforms but then noticed this property has a website where you can directly book your room of choice. So i head over to their website and going with initial online reviews, book this place and reserve 3 rooms by making a non-refundable payment upfront as confirmation. The hotel was quick enough to send me confirmations over email and send me payment receipts. Come last week of December 2022, we started our journey to goa from Mumbai by road. Upon reaching the hotel location, we could not identify the hotel entrance as the approach road is very narrow and misleading. It leads you to a crematorium and a garbage dump with an open parking lot. There are no signboards or direction signages of this resort that will guide to its location. Upon inquiring from the locals, we were shown a narrow lane alongside a crematorium that goes in front of the hotel gate. Once we entered the hotel it seemed very beautiful and we were happy that we had made a great choice. But what followed completely shocked us throughout our stay at this property. After doing a 600km road trip, as my wife, my kid and my other family members were waiting to get into their rooms, the first thing the hotel staff (one guy at an abandoned reception) without offering anyone of us a welcome drink or even a glass of water, told me straight up that "You Need to Pay Right Now". So i told him yes i am going to pay you the balance amount (as the policy on their website says that you need to pay balance on check in), but can the ladies and the kid go to their rooms and rest as they are all tired. But this person instead of comforting us, said no first yo have to pay i can show them how the rooms look from outside. I again told him i am here to pay you but iam requesting you to at least open up the rooms since i have already paid you a confirmation advance. This guy then got irritated and again said the same thing about the hotel policy. This rude and un-welcome behaviour annoyed me and i raised my voice to tell him why cant you let them go their rooms. While this was happening, i see another man rushing in to the spot and asked me what is the problem. On checking i found out he is the owner. So i told him that your guy is refusing to let the ladies and the child go to their rooms even after me telling him that iam standing here to clear the balance. The owner to my surprise said - No, you have to pay up first, it is policy. No he started arguing and started intimidating me and my brother who was trying to understand why is he getting so restless about payment. The owner then to our surprise asked us to get out of the property and thats when i said to him - this is not the way to talk or behave with guests - to which he came straight up to me and threatened me saying " I WILL KILL YOU". He said this and his entire staff present there surrounded us with their dog as if trying to kill us in front of 2 women and 1 child. When i said i will leave this hotel, please give me my refund, he made aggressive gestures and told his staff again to throw us out. My child and wife were scared to death and felt extremely uncomfortable due to this and i personally could not believe what i just saw and heard from apparently resort owner in a place like Goa. We decided to complete our stay and spend as much time outside this hotel as we felt very unsafe and un welcome. During our stay, not once this man (owner) felt the need to apologize nor did his staff. What i wrote here is 200 % genuine, nothing is fabricated. This incident has shocked us beyond belief and now we will take serious action against the owner for what he did to me and my family. I have decided not to post any photos of this property as i will not recommend you to spend your vacation or holiday here not because of my personal experience, but because this place will just not make you feel happy or safe. Rooms: Rooms look great in pictures, but have zero amenities inside them. No Fridge, No dustbin inside the washroom, No hair Dryer, One bottle of water given. No tea bags, or hot kettle. Bathrooms has just one bad quality soap. There is very less light inside the rooms. No iron or ironing board. Food: Just about okay. Breakfast is really below average. Just 2-3 items, and some juice and fruits. With the money and the looks, it is as good as nothing. Safety: People and dogs can intrude in to this property and this had happened on New Years Night. The common areas outside the rooms are pitch dark during early morning (4-5am) not sure why all lights are switched off. There is not much security at this hotel. Staff: The staff are un trained, just about there to get the work done. Teh are not welcoming, courteous or even understand what hospitality is including the owner. The resort owner operates more like a goon and he has his henchmen all around him . Theres' not a single women in his entire hotel staff. Also the staff is very curious to know where you are going, whos in your room and what you were upto the whole day. Beach acess: You will read a lot of reviews where its being praised for direct beach access. Let me warn you - that yes it leads to the beach directly through the restaurant, but the walking path is full of dog poop, broken glass shards, dirt, garbage and thorny vines. Overall experience: I would say dont go by the looks, there are lots of other resorts that are hospitable, offer great value and at least are run by professionals and not goons. I really wish i had never booked this property in the first place.…