We have been regular guests of this property since more than 10 years ago. The recent change of management from Renaissance to Ramada Plaza reveals the different style of management adopted by these two hotel chain, i.e. Marriot and Ramada. We cannot feel the same level of service since the change of management even though there are still many familiar... More

From check in to checkout the service was fairly standard, the facilities, rooms and restaurants what you would expect from a 5 star hotel. Being formerly a Marriott branded hotel you would expect that standards of services and product would be good and they were. We booked the club floor with lounge benefits and they were excellent. The lobby bar... More

Stayed here for a company related function. This supposedly 5 star hotel with its 4-5 star price tag offers very poor service and facility. Just fyi, this was originally "Renaissance hotel" (which changed to the current name to Ramada Plaza), so one would expect good quality stay but its very very disappointing. Few key complaints: 1) bathtub has molds 2)... More

We had a pleasant stay at the hotel on 20 and 21 April 2013. The hotel staff were extremely friendly and helpful. Mr Malcolm Ignatius was a GEM. He was very helpful and went all out to make our stay at the hotel meaningful. He even showed us to our rooms and told us that we were welcome to ring... More

I was planing to get away for the weekend and after reading many reviews decided on trying this hotel. This is not the 1st or 2nd time that we travel to melaka. Choose this hotel so that we didnt have to go out anywhere and could just relax in the hotel. Arrived a bit late.. the rooms was ready. Reception... More

Had a twin room on the 21st floor. The room was clean but furniture very tired looking and dated. Couch fabric was worn. The anti-UV stick-on film on the tall windows was peeling and so were the wall paper joints. The toilet was worse as it appeared to be really poorly maintained. The metal covers for the toilet roll holders... More

Decided on a last minute trip to Malacca over the Good Friday long weekend. Searched through the reviews for recommendation. Since it was a last minute thing, most of the popular hotels were all fully booked. Chanced upon Ramada Plaza and decided to call their reservation to try my luck. The staff who answered my call was polite and helpful.... More

Was attending a business meeting in this hotel. It was average, with fairly clean rooms and free Internet access. The food though was excellent. The gym was also quite well equipped. Location was however not good as it was quite a distance from major restaurants and shopping areas. Overall had a pleasant stay and the facilities were adequate for our... More

The room from the official webpage looks very big, that was why I chose this hotel. But upon check in room 1819, was a little bit disappointed. Anyway, it did not matter much, as we hardly stayed in the room throughout our stay. The beds were very comfortable, with lots of pillows. Very suitable for family with kids. Toilet could... More