I regret to have to post negative comments but in this case I must. This facility being in the middle of downtown Mobile, AL is missing out on it's potential. The room was not cleaned very well. Dust and other debris behind the furnishings. The curtain had cigarette burns and cuts. The furnishings were old enough to be donated to... More

Just wanted to let everyone know that with a change in ownership, a change in attitude and some tremendous customer service this old girl of a hotel is going to be a star in the coming future. Have been staying at this hotel since 1974 and honestly would not have recommended it to anyone outside of Mardi Gras Season. it... More

I've heard about this hotel before and honestly not the best things, but we still decided to stay here bc didn't want to pay $120 per night in Holiday Inn. And i was very surprised (in a very good way) with the service we've got. it was too good for the price that we have paid. We were staying in... More

This hotel is in a very nice location and the staff was outstanding. It is blocks away from Mobiles night life. More

This hotel has awesome customer service and the price is out standing. It is also under new managment. Not only is it great for the holidays but for all year round. Its located in the heart of downtown ,which is so covenant. Close to shopping and some great restaurants. I would definitely recommend my family an friends to stay any... More

We booked a room here for one night, because we didn't want to drive in the rain that was moving in. Within 20 minutes of getting to our room, the power went out. We went down to the office to ask about a refund policy, so that we could find a room close by that had power. The manager was... More

The TV was large, the king sized bed was comfortable, the manager was so very nice. It is a walk up. As far as the comment about the stand alone heat/ac, there is a themostat on the wall by the bed. I expected a unit standing in the room from the previous feedback. I didnt try the free internet. I... More

I came to Mobile for the Go Daddy Bowl Game on Jan 6th. and my first choice did not a room ready, so I booked over the phone with Mobile Bay located a few blocks away. The clerk charged me $10 more that the rate quoted online to start with. I got a room and noticed the carpet was not... More

I thought this was an ok hotel for the price since the website said continental breakfast included.When I checked in & asked what time breakfast was out, I was told they didnt serve it anymore.When I mentioned it was still on web, they said they couldnt get it off but that they have coffee in lobby at all times.Two days... More