Arriving late in the evening, we located a room at this hotel in Mobile, AL. The king "spa" room that we were told was the only room available and a rate of $149. plus tax was just a king room with a jacuzzi tub in the otherwise regular bathroom. Although we have both AAA and AARP and the hotel advertises...
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Thank you so much for staying with us. While we do have AAA and AARP rates, we do not have them available on our speciality rooms such as our Spa King and our King Suite. If possible please call us in advance in the future and we will try and make sure that you are able to get our best...
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Where do they do that? 4pm and the room wasn't ready. Also the tv was at the side of the bed instead of at the foot. Where do they do that? Room was cleanish, spots on the bathroom mirror were pretty gross? It is quiet though, a good place to sleep, but they desperately need to train there management and...
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Thank you so much for letting me be aware of the room that you had reserved not being ready when you checked in . Our check in time is 3 pm (Central Time). We do try to check guest in early if the room is available. Requests for specific rooms or certain rooms such as our King Suite and our...
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Everything was great except they power went out and they have no backup generator
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Thank you so much for staying with us. If your travels take you back to Mobile we would love to have you stay with us again.
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The Marriott family of hotels is rapidly becoming my favorite line of hotels. I can always count on the hotel to be moderately priced, very clean and comfortable. This Coutyard is no exception - the are renovating the lobby to the new bistro format which I have seen in Germantown / Memphis area - this is a great addition that...
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Thank you very much for your positive comments. It is always a pleasure to welcome our repeat guests' back to the hotel. We are very proud of our staff, who commit 100% to taking care of our guests. It is my pleasure to share your comments with each of them. I look forward to welcoming you back to our hotel....
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Its been a while since we stayed on a Courtyard but this place did not live up to what we normally expect at a Marriott property. Generally its old and a bit dingy. The location is quiet inconvenient as its on a service road do its annoying to come and go from it. The rooms are old and the carpets...
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Thank you for taking the time to share your comments with us. We appreciate feedback that will allow us to make improvements that will make our hotel an even better place to stay than ever before.
I am so proud to announce the renovation of our lobby, restaurant and business center. "The Bistro" is going to be a fun place...
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The room was nice, beds confortable. Check-in daytime staff were very friendly & helpful, our door keys did not work that evening & when I went to the counter to ge help the evening staff were very snippy & acted like it was chore to help you. We were asked was it our fault that the key did not work....
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Thank you for taking the time to share your comments with us. We appreciate feedback that will allow us to make improvements that will make our hotel an even better place to stay than ever before.
We display a sign at the front desk that explains the 25% deposit that is debited from your debit card at check in. Obviously,...
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had a great week here during the lpga golf tournament, nice clean room good ac and tv,nice breakfast in the morning too.
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Reviewed 28 May 2010
After numerous stays the staff, rooms and facilities are excellent as always. Quiet location even though adjacent to interstate 65. Front desk helpful and courteous. Will continue to stay when travel takes us to this area and would highly recommend.
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Another business trip coming to an end and my 6 day stay at the Mobile Courtyard was a pleasure. From the time I checked end the staff was attentive and professional. The facility is well built and quiet. Being well built and quiet is top on my list when staying at a hotel, a noisy facility means I never stay...
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I did not enjoy staying at this motel. When I arrived it was @10:00 p.m. There was lots of people milling around the parking lot being very loud. As I was checking in a woman came to the desk and rudely interupted while I was checking in and said she was left a room key (she was dressed as a...
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Thank you for taking the time to share your comments with us. We appreciate feedback that will allow us to make improvements that will make our hotel an even better place to stay than ever before.
I am so proud to announce the renovation of our lobby, restaurant and business center. "The Bistro" is going to be a fun place...
More
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65% recommend
91% recommend
91% recommend
