This was our 5th and last hotel on our China Tour. Definitely finished last among the five and a very poor 5th in the breakfast buffett category. Juice was watered down and the bacon looked more like fried spam. Lobby and first impression were very favorable, but it went downhill when we entered our rooms. Many in our party thought... More

Nothing that overwhelmed us here, but that is not necessary for us as it is for other travelers. Good location and although it is a bit out from the main downtown area, if taking a tour you are taken to all the sights by vehicle anyway. The room was clean and we were satisfied in that regard and the breakfast... More

Our room was spacious with a kitchenette,it was close to shops both high end and average.Being two women we felt quite safe walking at night.We managed to block our toilet but it was fixed by the time we returned in the evening.The only downfall to our stay was the crazy taxi driver who took us to the airport, we seriously... More

After 3 weeks in mainland china in less than ideal conditions it was good to spend a couple of days in this western tankard hotel. Lives up to its branding. Expensive for the area, but def a highr standard. More

We were booked in to this hotel by our tour company chinatour.com (out of San Francisco) and it was very comfortable. We found it too far from the centre of town which meant that we spent too long driving in the Shanghai traffic to and from the hotel to the city's sites. The breakfast offerings were quite extensive. We had... More

This is an excellent 4 star hotel and located close to shops and restaurants. The quality and variety of the breakfast buffet was significantly better than other four stars hotels in Hong Kong, Beijing and Xian. We were pleasantly surprised at the availability of a duty manager who spoke english and was most helpful in answering our queries. More

Was here for just two nights. Worked out perfectly for me. Not too far from airport or train. Lots of restaurants close-by. And the Concierge was most helpful. TIP: Remember to take from the reception or concierge a very handy card that gives you which includes commonly used English-Chinese phrases. More

The hotel facade looks great and welcoming. Likewise, the hotel lobby is big and spacious. Bellhop and concierge staff were courteous and helpful. Frontdesk staff, while lacking some smiles, were efficient in handling check-in, especially since we were travelling in a large group and the room allocation hadn't been pre-settled. The room was big and well-maintained. Each room comes with... More

The hotel had good sized comfortable rooms and a very helpfull team of staff. I would definately stay here again More