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The Ritz-Carlton Shanghai, Pudong

8 Century Avenue Shanghai IFC, Lujiazui, Pudong, Shanghai 200120 China
Traveller (4729)
Room & Suite (1338)
Dining (584)

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About

#5 of 2,560 hotels in Shanghai
Location
Cleanliness
Service
Value
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Babysitting
Car hire
Car park
Wifi
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Rooftop bar
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Bay View
Hotel links
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6,747Reviews45Q+A100Room tips
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Mike M wrote a review 7 Mar
Miami, Florida10 contributions14 helpful votes
Hands down the top hotel in Shanghai. I have had the pleasure to experience dozens of luxury properties around the world and this is one of the best I have been fortunate to stay at. The experience begins with the wonderful Sales team, where Erica & Joy are an absolute treasure, who are not only kind and inviting but they know the city of Shanghai like the back of their hand. I had the pleasure of inspecting the hotel with these wonderful ladies and cannot say enough about the quality of the rooms, the staff, and all of the facilities. Our tour included seeing the Presidential Suite, which was incredible and truly built for a king! I highly recommend it for business meetings or celebrations as well, as the staff can accommodate that type of experience for you. The club lounge offers a more private and elevated experience throughout your stay, giving you a separate experience for breakfast, as well as light meals, afternoon tea, and cocktails for you to enjoy each day. Whether you are a guest or just visiting Shanghai you absolutely must make a reservation at Flair rooftop lounge. Boasting unparalleled views of the city right in front of the Pearl and City skyline it is a can't miss experience. Not to mention the quality of the food and cocktails. For those fortunate enough to stay at the hotel, you are in for a treat as there truly are no bad rooms in the hotel. From entry level to the top tier suites you will have views atop the city and wonderful comfort and quality to enjoy throughout your stay. I particularly enjoyed the rainfall shower and luxury bath tub. Lastly, the primary feature of any Ritz Carlton is it's service and attention to detail. The Ritz Shanghai delivers on this and more. Every member of the team made sure we had the best possible experience, in particular Mike who is the head concierge and a real gem to work with. He made sure we went to all the best places, had the complimentary driver arranged, and was more than accommodating for any of our numerous requests throughout our stay. If you are debating where to stay while in Shanghai, please stop the debate and book your room at the Ritz Carlton Shanghai immediately!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The spa is a wonderful experience and well worth a days experience combined with lunch at one of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 1 week ago
Dear mikemirto97 Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen, especially Erica and Joy. I shared your kind words with the high-management team. We look forward to welcoming you back soon. Warmest regards, Debbie Wong Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maomao z wrote a review 6 Mar
1 contribution
This time to enjoy afternoon tea with my girlfriend at the Ritz-Carlton Pudong, it is truly a unique view in Shanghai! Both the service and the catering are very in place, and my girlfriend also likes it very much, here special thanks to sales Shuhao's arrangement, I will definitely come back often in the future!!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 1 week ago
Dear maomaoz2024 Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen, especially Shuhao. I shared your kind words with the high-management team and Shuhao. We look forward to welcoming you back soon. Warmest regards, Debbie Wong Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fahad A wrote a review 5 Mar
1 contribution
Great location and staff are friendly and very helpful. Breakfast is amazing and they do have nice variety and executive lounge in floor 20. Stunning view from high elevated floors 🤩 The hotel is connected to a nice mall where you can find everything you need
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 1 week ago
Dear fahadaH4617LJ Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. I shared your kind words with the high-management team. We look forward to welcoming you back soon. Warmest regards Debbie Wong Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seng100 wrote a review Feb 2024
Boston, Massachusetts205 contributions254 helpful votes
Stayed for 4 nights on business. Pick-up from the airport was punctual; drive to the hotel was ~1 hour. Arrival was warmly greeted by door persons who guided me to the elevator banks to transport me to the lobby on the 52nd floor. Check-in staff was professional and efficient; I was guided to my room on the 47th floor (a little disorienting as I am going down to get to my room) that was in good working order. Size was generous and the decor was expected of the chain - albeit perhaps a little too ornate for this customer. Bed was comfortable (the mattress was a little thin), lighting was adequate (but could be brighter), temperature control was responsive, walk-in shower provided good water pressure and there were ample electrical outlets at the desk and adjacent to the bed. Everything looked great but the workmanship was a little off in certain areas - but this is perhaps overly critical on my part. I ate at the Scena de Angelo for breakfast and dinner and at the Jin Xuan for lunch; food was good but not great - for the price. Staff throughout the premises were excellent - they were friendly, professional and helpful that made me felt valued and welcomed. Design of the lobby and restaurants, because they are situated on a high floor, provided panaromic views of the city. Overall, a good experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 3 weeks ago
Dear Seng100 Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you received an exceptional service from our Ladies and Gentlemen, especially Guest Service team and Front Desk team. In addition, I am very sorry for the mattress and the value for Scena de Angelo and JinXuan did not meet your expectation. Thank you for bringing these matter to my attention .We take this information under consideration for future enhancement. Our Ladies and Gentlemen look forward to welcoming you back to Shanghai soon. Warm regards Christian Humbert General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natasha N wrote a review Feb 2024
1 contribution
We had a group event in Ritz Carlton organised every well. And I was thinking of a nice place to further the business talk with my colleges. Club lounge seems too formal but Mandy Lu from sales marketing suggested Flair as a nice place for casual business talk. She arranged the seats with nice view but also quiet for us. It was fantastic experience there. The views and the drinks are both excellent. But we were just also even more touched by Mandy’s suggestion and her service from booking to asking about the feedback. Thanks Mandy. Thanks Flair!
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 4 weeks ago
Dear E6572TQnatashan Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you enjoyed your stay with us. I shared your kind words with the high-management team and Mandy. Our Ladies and gentlemen look forward to welcoming you back soon. Warmest regards Debbie Wong Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tan J wrote a review Jan 2024
4 contributions9 helpful votes
Room is luxurious, great views of the bund. Service by conceirge (Wenny), GRO (Ashin) is wonderful. Hotel is very child-friendly. Jin Xuan Restaurant is one of the best. Would reccomend. One thing to note is that food deliveries have to be self collected- which is a chore considering you have to go through 2 sets of lifts
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Bund facing suits (ending xx17)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 21 Jan 2024
Dear 857tanj Thank you for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai. I am delighted to learn that you enjoyed your stay with us. Thank you for highlighting the Jin Xuan Chinese Restaurant and the luxurious guest room with the beautiful view of the Bund. I shared your kind words with the high-management team, especially Wenny and Ashin. I am sorry that we do not touch the food deliveries from outside to ensure Food Safety. Thank you for bringing your suggestion to my attention. Our Ladies and gentlemen look forward to welcoming you back soon. Warmest regards Debbie Wong Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cavs wrote a review Jan 2024
Shanghai, China49 contributions47 helpful votes
As a family group, we stayed at the RC on New Year’s Eve, having booked 4 rooms with club lounge access. My husband, 2 sons and I have stayed many times over the last few years and have always enjoyed our stay. This time, my mother, sister, brother-in-law and niece joined us - it was the first time since 2019 that they had been able to visit us in Shanghai since the COVID restrictions lifted in China. We decided to spend NYE in town and enjoy the comfort and convenience of of the lounge for the evening - having the cocktails and dining options available to us during the evening as well as the incredible view of the river and Bund. As always, the standard of service in the lounge was excellent, as were the quality of all food items and drinks. The lounge was busy - to be expected on NYE - but this didn’t impact on our experience. I would like to mention one key member of staff - Beyond. He was incredibly helpful and attentive in looking after us. My 12 year old niece has coeliac disease and therefore, needed gluten free options. Beyond made sure that there were bread and cakes available for her and liaised with the Head Chef to give clear guidelines as to what she shouldn’t eat from the buffet. The Head Chef went as far as making her some fried rice of her own choosing without the soy sauce - this was very much appreciated. Beyond regularly checked in with us during our stay to make sure we had everything we needed. He really did deliver first class customer service. I wouldn’t hesitate to recommend the RC - it’s our first choice for a staycation in Shanghai because the quality of the hotel and the service provided never waivers.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 21 Jan 2024
Dear cavs Happy New Year 2024!   Thank you for choosing The Ritz-Carlton Shanghai Pudong and for taking the time to share your wonderful review with us.   I am delighted to learn that our Ladies and Gentlemen created a memorable experience for you and your family. Thank you for highlighting the delicious food and personalized service at Club Lounge with incredible view of the river and Bund. I shared your kind words with the high-management team, especially Club Lounge team and Beyond.   Thank you for your loyalty towards “The Ritz-Carlton”  brand. Our Ladies and gentlemen look forward to welcoming you and your family back soon.   Warmest regards   Christian Humbert General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ag C wrote a review Jan 2024
2 contributions
I had a delightful experience during my two-night stay at the hotel before my flight to London. The exceptional service I received made my stay truly memorable, and I would like to extend special thanks to Lena. Her helpful, friendly, and sweet demeanor stood out, and she went above and beyond by preparing a neck pillow for me upon learning about my international flight. Such thoughtful gestures made my stay even more comfortable. I am sure to return to this hotel when I visit Shanghai again.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 18 Jan 2024
Dear Ag C Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. I shared your kind words with the high-management team. Warmest regards Debbie Wong Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aripbekovaidos wrote a review Jan 2024
42 contributions8 helpful votes
Amazing hotel! We were thinking of staying either here or at the Peninsula and we are quite happy that we ended up staying here! We stayed for 2 nights and really enjoyed it! We booked a 1 bedroom suite room with a Pudong view room and it was spacious, elegant and grand! The views from room were amazing, it’s all around windows! Another thing I want to point out is that they have a great breakfast! It was one the best breakfast buffets we ever had! So many options and you can find food for so many cultures! My favorite food was dumplings, in fact 10 options of them! Recommended 10/10!
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 16 Jan 2024
Dear aripbekovaidos Thank you for choosing The Ritz-Carlton Shanghai Pudong. I am delighted to learn that you enjoyed your stay with us. Thank you for highlighting the comfortable room with stunning view and the delicious breakfast. I shared your kind words with the high-management team. Once again, thank you for taking the time to share such a wonderful review with us and we look forward to welcoming you back soon. Warm regards, Debbie Wong Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elisha C wrote a review Jan 2024
3 contributions
My partner and I visited the Ritz Carlton to celebrate our anniversary. Excellent service began right upon entry to the hotel, with staff greeting us and helping us to check in with ease. We were shown to our room and welcomed with a cake, a letter and towel decor to celebrate our anniversary. These were kindly prepared for us by Indy, who was very kind and helpful throughout our stay. After some minor issues were encountered, Indy and Ashin went above and beyond to resolve them, and to make our stay even more memorable. Our stay was very comfortable, it was clean and the breakfast was enjoyable too. The views here of the city are beautiful. Big Thankyou to Ashin who also made our checkout very smooth and easy. I will definitely be return here.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Shanghai Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded 2 Jan 2024
Dear 616elishac Happy New Year 2024! Thank you for taking the time to share your valuable comment with us. I am delighted to learn that you enjoy your stay with us and received very pleasant service from our Ladies and Gentlemen, especially from Indy and Ashin. I have passed along your kind comments to them personally. Once again, thank you for choosing The Ritz-Carlton Shanghai Pudong. Our Ladies and Gentlemen look forward to welcoming you back soon. Warm regards, Christian Humbert General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$428 - S$537 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
浦东丽思卡尔顿饭店, 上海浦东丽思卡尔顿, 浦东丽思卡尔顿, the ritz-carlton shanghai pudong hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
285
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RITZ-CARLTON SHANGHAI, PUDONG: UPDATED 2024 Hotel Reviews, Price Comparison and 5,052 Photos (China) - Tripadvisor

Frequently Asked Questions about The Ritz-Carlton Shanghai, Pudong
Which popular attractions are close to The Ritz-Carlton Shanghai, Pudong?
Nearby attractions include Shanghai Development Exhibition Hall (0.4 km), Jin Mao Tower (0.5 km), and Oriental Pearl Tower (Dongfang Mingzhu) (0.4 km).
What are some of the property amenities at The Ritz-Carlton Shanghai, Pudong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton Shanghai, Pudong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Shanghai, Pudong?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at The Ritz-Carlton Shanghai, Pudong?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Ritz-Carlton Shanghai, Pudong?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Jin Xuan Chinese Restaurant, and Scena di Angelo.
Are there opportunities to exercise at The Ritz-Carlton Shanghai, Pudong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton Shanghai, Pudong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Shanghai, Pudong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Shanghai, Pudong?
Many travellers enjoy visiting Jing'an Temple (5.5 km), Shanghai Temple Of the Town God (Chenghung Miao) (1.5 km), and Shanghai Former Provisional Government Site of the Republic of Korea (3.3 km).