We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Shanghai Putuo Hotel

avatar-imageavatar-imageavatar-image
Traveller (614)
Dining (106)
Room & Suite (17)

View prices for your travel dates

Hotel direct offer!Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#67 of 2,560 hotels in Shanghai
Location
Cleanliness
Service
Value
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
Chinese
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

No.50 Tongchuan Road, Putuo District, Shanghai 200333 China
Name/address in local language
Renaissance Shanghai Putuo Hotel
784Reviews7Q+A67Room tips
Traveller rating
  • 504
  • 207
  • 42
  • 18
  • 13
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Dave S wrote a review Nov 2023
St. Augustine, Florida1 contribution
This is one of my all-time favorite properties. We've stayed there probably five or six times snd it never disappoints. I have elite status with Marriott so I'm able to enjoy some extra perks such as free full breakfast and dinner which is terrific. One thing that really stands out is the overall cleanliness of the property. It's almost spotless. It's also located quite close to a subway line and it's just steps away which is nice giving you access to various parts of Shanghai. In addition, on a level below the property is an indoor shopping area with a number of dining options among other establishments. I certainly recommend this property.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Take advantage of the wonderful breakfast and dinner. A nice variety of Chinese, Japanese and...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 上海明捷万丽酒店 市场传讯, 其他 at Renaissance Shanghai Putuo Hotel
Responded 10 Dec 2023
Dear Guest, Thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Meanwhile, we look forward to welcoming you back to our hotel. Best Regards, Reaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
RorschAch wrote a review Mar 2023
London, United Kingdom104 contributions18 helpful votes
Standard service with friendly staff. When I just got there I only wear a T shirt and a short pants and during the check in the staff ask if I need a heater or not. The layout for the standard room is fine as well. On the other the location is near the train station & airport,but it is a little bit far away from the city centre
Read more
Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 上海明捷万丽酒店 市场传讯, 其他 at Renaissance Shanghai Putuo Hotel
Responded 2 Apr 2023
Dear Valued Guest, Thank you for staying here with us at Renaissance Shanghai Putuo Hotel and taking time to put your valuable comments. We are pleased to hear that you were impressed by our service. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future. We look forward to see you again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jody P wrote a review Mar 2023
Ostend, Belgium23 contributions15 helpful votes
So let me start with the good bits, before I explain why is was disappointed. This rooms are large, with a seperate bath from the shower. The toilet an bathroom are pretty much open plan which is common in hotels here, there are sliding doors to create privacy. As a single business traveler I didn’t bother. Check in went well, the English of the front desk staff is hit and miss, you do notice that we are out of the heart of the city and there are far less foreigners. I did not see any other non Asian people while here. Admittedly China only just opened up to travelers. Now comes the annoying stuff: I arrived on a flight from Europe at 19h, so after the immigration process and taxi I arrived at the hotel at 21h as I had expected . I chose this hotel based on the location for my meetings in Shanghai, but in general my main requirements (besides what you expect from a 4*plus business hotel) are the fitness options. On the website and the bonvoy app it said Gym open from 6 til 23h and the restaurant till 22h. I am an avid daily gym goer and when I travel for work (which is a LOT) I try do do even more as the mandatory restaurant eating wrecks my diet. Also to cope with the jet lag and the stiffness after a 12h+ flight nothing beats a good workout. Alas the gym closes at 21.30 I find out, not because of some special reason, it is just the normal opening time of the pool and gym. This is clearly wrong from Marriott, the website/app is what people (especially the elite Bonvoy member like me) use to book their hotels. We have to be able to rely on the info it provides!!! Day two I obviously do get to the gym, which is decent and according to the pictures on the site/app. I do not understand why hotels think dumbbels should end at 20kg, some of us actually are trained men, but the strength machines are a good selection and quality and there are a few cardio machines (elipticals, bikes and treadmills) as well as a cable/pulley station. Due to the time zone difference with Europe I can get all my local meetings done in teh day and then have Team/zoom meetings with my EU team/clients in the evening. So in between I had nicely scheduled 20h till 21h fr my dinner as I had calls with Europe from 21.30 till 23h local time. I had asked for sure that the buffet restaurant was indeed open till 22h (they confirmed at the front desk) and when I got there the lady at the front politely showed me to my seat, nly for me t discover that the kitchen was already closed and there was no mre fod! apparently the restaurant is open but only for fruit and bread after 19.30h. Who ever heard of such a thing? And why not tell people in advance? After that I felt like the more formal restaurant would t long, I just had food delivered (this is a business area so there are very few evening options walkable, they ar great for lunch though) Do not get me wrong, I had a perfectly OK stay for my 4 nights in Shangha but I just cannot get over the fact they do not do what they promise.
Read more
Date of stay: February 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: The Gym and pool close at 21.30h not teh advertised 23h, the Buffet restaurant does not have any...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 文 盼, 其他 at Renaissance Shanghai Putuo Hotel
Responded 5 Mar 2023
Dear Guest, First of all, I would like to thank you for choosing our hotel as your preferred accommodation in Shanghai. Please kindly be noted that we have received your feedback which regarding your last stay at our property. I would like to offer my sincere apology for all of the inconvenience you may experience. Your valuable comments would be shared with related department leaders and hotel management team. We feel a great regret about your inconvenience that caused by our service. You are our most distinguished guests and friends. Thanks for your suggestion and comments, and we will check the information that showed on the website to make sure if it needs to be updated. As for the service, our staff will receive further training to improve their English level. Once again, we sincerely apology for your inconvenience and we will do our best to improve our service. You are valued customer to us. We genuinely hope that you do consider choosing our hotel again and let us to regain your trust by the improved service. We are all looking forward to welcome you back in the near future. Best Regards, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Yang Tian wrote a review Jan 2023
Singapore, Singapore104 contributions8 helpful votes
Recent renovation - rooms are new and comfortable High quality of happy hour - food are well prepared Value for money - it's less expensive compared to hotels in prime locations but you can easily access the city from this hotel
Read more
Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 文 盼, 其他 at Renaissance Shanghai Putuo Hotel
Responded 25 Jan 2023
Dear Valued Guest, Thank you for staying here with us at Renaissance Shanghai Putuo Hotel and taking time to put your valuable comments. We are pleased to hear that you were impressed by our service. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future. We look forward to see you again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
CassavaHK wrote a review Aug 2022
Sandik, Indonesia242 contributions67 helpful votes
This is our 3rd time back to Renaissance, however, this time we were a bit disappointed. See below my thoughts. PROS Good gym Clean pool and a nice jacuzzi Working steam room and new sauna Clean Good service but need to be more attentive Comfy bed CONS Aircon didn’t work well at all. Outside was 38 degrees and the room was at 25 degrees Bathroom was like a sauna - again aircon failed do work (we were told all corner room aircon don’t work well. Not sure why they don’t fix it) Buffet breakfast Pre Covid was ace. Had a good spread. Now it’s just Chinese food. Had an egg station but cheese, ice cream, pastry and fresh bread all gone as well as all the western breakfast food. It’s store bought bread. No fresh juices Waited 15 mins for our luggage to bring down - they forgot Overall it was still a pleasant stay, but whether we will return again? Probably not this time
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 文 盼, 其他 at Renaissance Shanghai Putuo Hotel
Responded 15 Aug 2022
Dear Valued Guest, Thank you for staying here with us at Renaissance Shanghai Putuo Hotel and taking time to put your valuable comments. I would like to offer my sincere apology for all of the inconvenience you may experience. Your valuable comments would be shared with related department leaders and hotel management team. Once again, please accept my apology for the stay experience didn’t meet your expectation. You are valued customer to us. We genuinely hope that you do consider using our hotel again and let us to regain your trust by the improved service. We are all looking forward to welcome you back in the near future. Sincerely, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Peter S wrote a review Apr 2021
Brussels, Belgium887 contributions126 helpful votes
+1
I am first time really impressed about the service level in this hotel. The GM and his team deserved double salary. I am having around 200 nights per year in hotels and this hotel is really number 1 for the service orientation. Thanks a lot.
Read more
Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 文 盼, 其他 at Renaissance Shanghai Putuo Hotel
Responded 22 Apr 2021
Dear Valued Guest, Thank you for staying here with us at Renaissance Shanghai Putuo Hotel and taking time to put your valuable comments. We are pleased to hear that you were impressed by our service. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future. We look forward to see you again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gerhard E wrote a review Dec 2020
Shenyang, China130 contributions83 helpful votes
After 6 months back to Renaissance Putuo. Great improvements compared to my last visit. Perfect service from checkin to checkout. My special thanks to Cindy from club lounge, she is great and gives the real Marriott Looking forward to come back
Read more
Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 文 盼, 其他 at Renaissance Shanghai Putuo Hotel
Responded 13 Dec 2020
Dear Valued Guest, Thank you for staying here with us at Renaissance Shanghai Putuo Hotel and taking time to put your valuable comments. We are pleased to hear that you were impressed by our staffs and service. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future. We look forward to see you again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Uncle TJ wrote a review Oct 2020
Calabasas, California76 contributions58 helpful votes
+1
My second stay here last week. The garage was spacious, clean and well lighted. The security guard was very helpful in finding a parking space. The check in by Allen was fast and easy despite the government’s requirement of travel history declaration form and health code. The free upgrade was well appreciated. Although the hotel is over 10years old but still very stylish and well kept. The room was spacious and very clean. Cindy and her team at the executive lounge was very friendly, efficient and cheerful. The food is tasty and fresh. The gym is a bit small but got everything I needed. The traffic between here and CBD was a bit awful but was expected. Thank you again to Allen and Cindy for their wonderful service. And the rest of the Gentlemen and ladies of Renaissance Shanghai Putuo for making my stay in Shanghai so wonderful. I will be back.
Read more
Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 文 盼, 其他 at Renaissance Shanghai Putuo Hotel
Responded 26 Oct 2020
Dear Valued Guest, Thank you for staying here with us at Renaissance Shanghai Putuo Hotel and taking time to put your valuable comments. We are pleased to hear that you were impressed by our staffs and facilities. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future. We look forward to see you again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gerhard E wrote a review Jul 2020
Shenyang, China130 contributions83 helpful votes
The Renaissance Putuo was a first class hotel in past. I do not know why but several step back compared from past. Even the hotel not very busy no upgrade offered. Checkin not very professional. No toothbrush in room, which i met first time at a marriott in China. Still three stars because of the perfect Service in club lounge, Cindy, 5 stars. All other parts of the hotel very average and disappointing.
Read more
Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from 文 盼, 其他 at Renaissance Shanghai Putuo Hotel
Responded 3 Aug 2020
Dear Guest, First of all, I would like to thank you for choosing our hotel as your preferred accommodation in Shanghai. Please kindly be noted that we have received your feedback which regarding your last stay at our property. I would like to offer my sincere apology for all of the inconvenience you may experience. Your valuable comments would be shared with related department leaders and hotel management team. As for the toothbrush, please kindly note that effective July 1, 2019, the Shanghai Municipal Administration of Culture and Tourism has issued a regulation to minimize and reduce the use of disposable items in the tourism and accommodation industries. The 6 identified disposable items are, toothbrush, comb, shaving razors, nail file and shoeshine brushes. As a result of this new regulation, these 6 disposable items will not be permitted by law to be pre-set up in the guestroom unless it is specifically requested for by the guest. If you will like for us to provide any of these disposable items. Please kindly touch the “At Your Service” or kindly chat with us on the Marriott “Bonvoy” App to let us know your needs and we will be delighted to send the requested item to your room. Besides, you can also ask for disposable items at Front Desk upon check in. Once again, please accept my apology for the stay experience didn’t meet your expectation. You are valued customer to us. We genuinely hope that you do consider using our hotel again and let us to regain your trust by the improved service. We are all looking forward to welcome you back in the near future. Best Regards, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
dlpe-traveller wrote a review Dec 2019
Gevelsberg, Germany50 contributions33 helpful votes
Nice, clean Hotel in the area of Putuo. Check in process fast and very friendly. Rooms well equipped with good wireless connection. Breakfast does have everything you need (European & Asian). Best thing is that Metro line 7, station Langao Road down in the basement. Just follow exit 4 and you will find signs guiding you to the Hotel. Pudong Airport, NCC & Hongqiao Airport approx 45 Minutes by Metro. You will find a Supermarket and lots of different restaurants down in the basement. Tried them and they are all good. Absolutely recommendable Hotel which I would always use again.
Read more
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from wenpan125, 公关经理 at Renaissance Shanghai Putuo Hotel
Responded 9 Dec 2019
Dear Valued Guest, Thank you for taking the time to share your feedback with us. It is delighted for the whole team to hear that you enjoyed the stay at Renaissance Shanghai Putuo Hotel as well as appreciating our location. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future. Do please feel free to let us know if we can be of any assistance to make your next stay even better. Best Regards, Renaissance Shanghai Putuo Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Shanghai area.
PRICE RANGE
S$139 - S$158 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Renaissance Shanghai Putuo Hotel&A Marriott Luxury&Lifestyle Hotel
LOCATION
ChinaShanghai RegionShanghaiPutuo / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
330
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

RENAISSANCE SHANGHAI PUTUO HOTEL: UPDATED 2023 Reviews, Price Comparison and 664 Photos (China) - Tripadvisor

Frequently Asked Questions about Renaissance Shanghai Putuo Hotel
Which popular attractions are close to Renaissance Shanghai Putuo Hotel?
Nearby attractions include Hiromoto lifestyle Center (1.1 km) and ShiQuan QiuYue FengShe BuXingJie (1.1 km).
What are some of the property amenities at Renaissance Shanghai Putuo Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Renaissance Shanghai Putuo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Shanghai Putuo Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Renaissance Shanghai Putuo Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Shanghai Putuo Hotel?
Conveniently located restaurants include The Lounge (Renaissance Shanghai Putuo Hotel), New Dynasty (Renaissance Shanghai Putuo Hotel), and BLD Cafe, Renaissance Hotel Putuo.
Are there opportunities to exercise at Renaissance Shanghai Putuo Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Renaissance Shanghai Putuo Hotel have airport transportation?
Yes, Renaissance Shanghai Putuo Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Renaissance Shanghai Putuo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Shanghai Putuo Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Shanghai Putuo Hotel?
Many travellers enjoy visiting Jing'an Temple (4.3 km), Shanghai Temple Of the Town God (Chenghung Miao) (7.6 km), and Shanghai Former Provisional Government Site of the Republic of Korea (6.7 km).