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Courtyard by Marriott Shanghai Pudong Reviews

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Courtyard by Marriott Shanghai Pudong

4.0 of 5
No.838 Dongfang Road/Weifang Road, Pudong, Shanghai 200122, China (Lujiazui)
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Courtyard by Marriott Shanghai Pudong
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Ranked #103 of 3,039 hotels in Shanghai
4.0 of 5 stars 223 Reviews
Most recent review
“AWESOME!”
4 of 5 stars Reviewed 31 May 2013
1Charla Granbury, Texas
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223 reviews from our community

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Traveller rating
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Granbury, Texas
Senior Contributor
31 reviews 31 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“AWESOME!”
4 of 5 stars Reviewed 31 May 2013

Not much a a world traveler, I was excited about my husbands new assignment in Shanghai, Pudong, China. And just a bit uneasy about our trip, but the folks at the Courtyard by Marriott made our visit effortless! John at the conceirge desk was especially help to both my husband and I. He arranged for a car with driver to... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
13 June 2013

Dear Guest, Thank you for taking your time to provide us with such an energetic and positive feedback. I am pleased to hear that you have enjoyed your stay at our hotel and I hope that your experience in China was nothing but great. I am glad that we were able to assist you and your husband with your needs... More

Phoenix, Arizona
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Not like Courtyard in the US”
4 of 5 stars Reviewed 20 May 2013

I stayed here last May and was wonderfully surprised that this was a Courtyard. It is more like a normal Marriott in the US. My room was very spacious. Of course being Platinum with Marriott helped as I got to use the executive floor for check-in and happy hour every evening. The restaturant bar was very nice and I will... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
13 June 2013

Dear Mr. Stephen, Thank you for taking your time to provide us with your positive feedback. As our Elite Platinum Member, it is always our pleasure to have you staying with us at our hotel. Even more satisfying is to get such a nice review. I am very happy that you have enjoyed your stay and I will make sure... More

Montreal, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“High class suites”
5 of 5 stars Reviewed 12 May 2013

I stayed at the Courtyard in April of 2012. There was a very interesting deal on Deluxe Suites when booked more than a month in advance (not refundable). It came to about the same price as a Superior room. I was really impressed by the size of the room, the quality of the furniture, the overall cleanliness and the executive... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
13 June 2013

Dear Guest, Thank you for taking your time to provide us with your extensive positive feedback. I am delighted to hear that you have enjoyed staying at our hotel. We always strive to provide our guests with the most comfortable experience, therefore I appreciate your compliments, particularly regarding your room and the executive lounge. I hope you will be coming... More

Poway, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Exceeds stadnard for American Courtyard, Meets Chinese Standard 4-Star Hotel Expectations”
4 of 5 stars Reviewed 11 May 2013

Just like the title says.... Pros: Nice Lobby, Friendly staff, Very reasonable rates, recently remodeled, decent food, inexpensive meeting room rates, [typical Marriott] At Your Service staff attitude, many restaurants within walking distance Cons: Staff English could improve; A/C in rooms functional, but not great, buffets are okay (but not great like renaissance or Marriot City Centre), executive lounge not... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
13 June 2013

Dear Guest, Thank you for taking your time to provide us with your feedback. I appreciate your compliments regarding our staff. I will definitely make sure to pass your positive feedback to our At Your Service and Event management associates. As you have mentioned, we are aware that some of our employees lack the English proficiency, but I would like... More

Connecticut
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Restaurant, keep walking”
2 of 5 stars Reviewed 8 May 2013

Stopped here for food because everything was closed. I tried two different mixed drinks, both of which were not good (including a long island iced tea). I also had the wonton soup, which was unappetizing. I wouldn't recommend eating here. They were very prompt and attentive.

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
13 June 2013

Dear Guest, Thank you for taking your time to provide us with your feedback. It is very unfortunate that you had an unpleasant dining experience at our hotel’s restaurant. I have already informed our Director of Food and Beverage and our Executive Chef about your comments regarding the taste of the food and mixed drinks. I can assure you that... More

Georgia
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Great Location for Business in Shanghai”
4 of 5 stars Reviewed 10 April 2013

After searching for a hotel that would put me close to the New International Exhibition venue and creature conveniences such as restaurants, the Courtyard seemed to fill the bill. One often thinks of Courtyard from our on the road experiences here in the US, but think "Big City" when you think of this one. Standing tall, it is easily recognizable... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am pleased to hear that you have enjoyed your stay at our hotel. I am glad that we were able to assist you and your searches for a cable were successful. We always strive to provide our guests with the... More

Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Great staff....Super value...”
5 of 5 stars Reviewed 9 April 2013

In the midst of most unhelpful taxi drivers and others, this hotel staff make you feel comfortable in an otherwise scary situation. Excellent in all guest contact departments. Good Breakfast. Nice compact rooms, first time I have had a room where you literally pass through the bathroom!!! but well managed and designed. Good facilites, water pressure etc. Very well kept... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am delighted to hear that you have enjoyed your stay with us. I appreciate your compliments regarding our staff. We always strive to provide our guests with the most comfortable and pleasant experience through customer care, therefore your positive feedback... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Convenient location, good service”
4 of 5 stars Reviewed 8 April 2013

Stayed here for 6 nights in October 2012, on a business trip. Within walking distance of the subway (8-10 min walk) and close to many restaurants and a shopping mall. Courteous staff, very eager to please. The lobby greeters and concierge desk staff appeared to be mostly college kids (spoke to one of them), with just enough knowledge of English... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am very happy to hear that you have enjoyed your stay with us and plan to do so in the future. Furthermore, it is wonderful to know that you had great experience at our “Hua Mei Gardens” Chinese restaurant and... More

Antwerp, Belgium
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Excellent service”
5 of 5 stars Reviewed 25 March 2013

Great service, well trained staff, English speaking. Great Spa, had a fabulous massage. Had snack and dinner in Hotel, good standard, fine dining, good service. The hotel location is good, hotel also provides free shuttle bus to hot sight seeing area.

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am pleased to hear that you have enjoyed your stay at our hotel. We always strive to provide the best service for our guests, therefore your compliments are highly appreciated. I wish you safe travels and hope to welcome you... More

Germany
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Try to get the new rooms on the higher level away from the street”
3 of 5 stars Reviewed 15 March 2013

Rating is actually not fair. I would consider this hotel GOOD, not average, but not very good. Staff is VERY GOOD. Very nice, friendly and always there to help out. The high level rooms are new but tend to be smaller, yet are very nice. Only never understood the attraction of a glass surrounded toilet, must be a design thing.... More

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See 5 more reviews by freq_travelling for Shanghai
shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. Coming from a seasoned traveler as yourself, your remarks are highly appreciated. I am glad to read your compliments regarding our staff. We always emphasize the importance of being friendly and helpful; therefore I am pleased that you have enjoyed our... More

 
 
Courtyard by Marriott Shanghai Pudong
Courtyard by Marriott Shanghai Pudong
4.0 of 5 stars 223 reviews
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Additional Information about Courtyard by Marriott Shanghai Pudong

Address: No.838 Dongfang Road/Weifang Road, Pudong, Shanghai 200122, China
Phone Number:
Region: China > Shanghai > Lujiazui
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #103 of 3,039 hotels in Shanghai
Price range (per night): S$152 - 238
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Courtyard By Marriott Shanghai Pudong Hotel Shanghai
Courtyard By Marriott Shanghai Pudong Hotel
Courtyard Shanghai Pudong
Courtyard Shanghai
Shanghai Courtyard

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Courtyard by Marriott Shanghai Pudong
No.838 Dongfang Road/Weifang Road, Pudong
Shanghai 200122
China
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