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All 3,039 Shanghai hotels

Holiday Inn Downtown Shanghai

4.0 of 5
No.585 Hengfeng Road, Shanghai 200070, China (Shanghai Railway Station)
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Holiday Inn Downtown Shanghai
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Ranked #188 of 3,039 hotels in Shanghai
Most recent review
4 of 5 stars Reviewed 17 June 2013
Norma L Weymouth, England, United Kingdom
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488 reviews from our community

Traveller rating
    85
    244
    121
    32
    6
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Families
22
 
Couples
69
 
Solo
50
 
Business
99
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Weymouth, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

Ideal hotel to stay for a few days,lovely room,good wi fi, excellant breakfast. Unfortunately if you have to stay longer, they are not equipped for the unusual. Unfortunately my husband had a heart attack while we stayed there and while he was in hospital I had an awful lot of trouble communicating with the reception. Whilst their english is perfectly... More

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mary h, Guest Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
19 June 2013

Dear Norma L, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. We are delighted to hear you enjoyed your room and its facilities. Meanwhile we are very sorry for the inconvenience caused by the difficult communications with our staff. At the moment the staff gets English training... More

kansas/wisconsin
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

The size of our room almost took our breath away. One could almost have a party for 50 people in it. The room was clean, beds comfortable, towels good. Breakfast array was all one could want. Club downstairs was good for late night supper but the musical ensemble playing there every evening was too loud, there was no place in... More

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mary h, Guest Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
19 June 2013

Dear TransientM, Thank you very much for taking the time to share your feedback with us. We are pleas to hear that our accommodation overwhelmed you. We are also sorry for the inconvenience caused by other guest who did not comply to our rules, we are always seeking for feedback and comment from our guests to see what is valued... More

1 review
3 of 5 stars Reviewed 12 June 2013

I have been stayed in ur hotel few months ago and theres no wifi provide in ur room and u guys tell me that by june all ur rooms will be wifi covered, so that i want to know if there any wifi provided in ur rooms now? coz I am going to stay in shanghai for couple days and... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
13 June 2013

Dear Keith530, Thank you for considering staying with us again in the future, we would like to welcome you soon.I am very pleased to tell you that we now provide free wifi in all our rooms. Thank you once again, we look forward to welcoming you back in future. Sincerely, More

Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 June 2013

Holiday Inn provided a great base for visiting Shanghai and the standards were excellent. The room was very well equipped, clean and beds very comfortable after hard beds in other parts of China and a good bathroom. Breakfast was excellent with a wide range of western items available.This hotel suited our needs well and was the best hotel we had... More

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mary h, Guest Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
19 June 2013

Dear Alexander1910, Thank you very much for taking the time to share your valuable feedback and support with us. We are very glad to hear that you enjoyed our room and its facilities. We will continue to strive in delivering quality services, allowing our guest to indulge in the best they deserve. Thank you once again for you review and... More

Central Coast NSW
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 June 2013

We stayed here for the final nights of our Wendy Wu tour of China. This was by far the best hotel on our trip. It was in a good position and quite easy to go around the corner and catch a train on the subway. Breakfast was excellent but this was the only meal we had at the hotel due... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
9 June 2013

Dear Kris052, Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for your very positive guest comment review. It is always fantastic to hear that our guests had a pleasant stay with us. Your encouraging review will help us motivate service quality even further as we hope to exceed ever beyond guest... More

Perth
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 June 2013

We stayed at the Holiday Inn Downtown Thursday 16 May 2013 as part of a Wendy Wu tour of China. The hotel is in a good location with many restaurants and a good supermarket nearby. The lobby is inviting and there is a nice small bar within with very attentive staff and good service with drinks at a reasonable price.... More

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See 3 more reviews by GJMPerth for Shanghai
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
6 June 2013

Dear GJMPerth, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you! We look very much... More

manchester
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 June 2013

We stayed here for two nights as part of our China tour. Of all the hotels we have stayed in on this tour in my opinion this is by far the best. The room was light and airy very spacious and clean. Although we were on the 7 floor we didn't have a view as such but that didn't bother... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
4 June 2013

Dear holiday75, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our guest room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests’ to indulge in the best they deserve. Once again, we... More

Aachen, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 18 May 2013

The HolidayInn Downtown at the Shanghai Train station is an OK hotel with a reasonable price. The rooms are good, clean and offer a good size, yet the location, service and overall management of the hotel could be improved. What I liked was the room itself which offered a good size and decent bathroom. The bed and pillows were comfortable.... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
21 May 2013

Dear Alfred58, Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for taking the time to make a comment feedback. We are doing our best to improve our service quality and standards in order to try and succeed in achieving the highest guest satisfaction as possible. Our staffs are undergoing training to... More

Beijing, Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 May 2013

クラウンプラザやホリデイインでは部屋のアップグレードやウェルカムドリンクなどのプライオリティーメンバーサービスがありますが、そのサービスはホテルによってまちまち。しかしここの場合は部屋のアップグレードの他にエグゼクティブラウンジの利用も出来ました。朝食も通常のブッフェレストランまで行く必要はなく、いつ行っても軽食とアルコール類まで楽しめたので大変助かりました。 This hotel group has the priority member shipment which give us room upgrade service, welcome drink service and so on, but those service is depend on the hotel you stay. This hotels service for members is really nice, I could use the executive lounge not only room upgrade. I didn't need to go to normal buffet restaurant for breakfast,... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
16 May 2013

nmks_jp様 この度はホリデイイン上海ダウンタウンにお泊まりいただき、そして当ホテルのサービス等について高く評価していただき誠にありがとうございます。我々スタッフ一同、今後とも変わらない高品質のサービスと施設をお客様に提供し、お客様から愛されるホテルにしていくため、さらに努力を続けてまいります。最後になりますが、お客様のご意見に深く感謝するとともに、またのお越しを心よりお待ちしております。 Dear nmks_jp, Thank you for staying with us at the Holiday Inn Shanghai Downtown and for your positive comment feedback. Our aim is to ensure that the hotel offers consistently high standards of service and facilities. Great Hotel, Guest Love, that’s always what we insist on and working really hard for. We are looking forward to the great... More

Cedar Crest
Top Contributor
107 reviews 107 reviews
77 hotel reviews
Reviews in 66 cities Reviews in 66 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 7 May 2013

We spent ten nights at the Holiday Inn Downtown - Great Wall Wing - in Shanghai and enjoyed an excellent stay! Although the hotel is often touted as a “business” hotel, we think it offers a great location for individuals traveling for pleasure. It’s just across the square from the Shanghai Railway Station and there is a metro station (Line... More

Was this review helpful? Yes 1
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
8 May 2013

Dear ExcellentAdventures, Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for your very positive guest comment review. It is always fantastic to hear that our guests had a pleasant stay with us and that our staffs’ service was helpful and able to assist you with everything you needed during your time... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(6)
  • Great Wall wing(6)
  • Buffet breakfast(5)
  • Railway station(4)
  • Star hotel(3)
  • Executive Lounge(3)

Additional Information about Holiday Inn Downtown Shanghai

Address: No.585 Hengfeng Road, Shanghai 200070, China
Phone Number:
Region: China > Shanghai > Shanghai Railway Station
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #188 of 3,039 hotels in Shanghai
Price range (per night): S$99 - 144
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Choose the dramatic, twin-towered Holiday Inn Shanghai Downtown for its vibrant Puxi district location and excellent rail links.The grand Holiday Inn Shanghai Downtown is a landmark in commercial Puxi district with its 2 towering wings with separate marble atrium Lobbies. High-speed CRH trains whiz to the Jiangsu Province and Beijing from Shanghai rail station, 200 metres away, and Hongqiao International Airport is a 30-minute drive. Arrive via the close North-South Inner Ring Road and use our underground parking area.It's just 15 minutes on the Ring Road to The Bund, where historic merchants' buildings line the Huangpu River. Meet in the huge Lobby of our 14-storey, tourist-orientated Plaza Wing for tours of the affluent shopping district of Xin Tian Di, 4km away. Fast trains transport you to Ming and Qing eras at water towns around Suzhou and Hangzhou, in under 30 minutes.Our 20-storey Great Wall Wing is tailored to corporate guests staying at Holiday Inn Shanghai Downtown with its top-floor Executive Lounge. Conferences take place in 2 ballrooms, one in each of tower, and Shanghai Exhibition Centre is 20 minutes by car. You can walk to the glitzy Pacific Department Store for shopping.Dim sum and seasonal hairy crab are served in Yue Garden Chinese restaurant, overlooking the courtyard between our 2 uniquely designed towers at Holiday Inn Shanghai Downtown. ... more   less 
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Also Known As:
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Downtown Shanghai Hotel
Holiday Inn Shanghai
Shanghai Holiday Inn

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