Be careful which room you get at this sprawling hotel, if you get one of the end rooms, you will be in for long tiring walks. The property and rooms are peaceful and spacious, though it is starting to age a little bit. I had some trouble checking-in (actually at the end, we realized it was my fault, I never...
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Dear Rm12_72,
Thank you for taking the time to write your review following your recent stay with us. I am happy to see you enjoyed your Journey of Discovery at the Le Meridien Sheshan.
I do try and meet all our SPG Platinum Guest upon check-in to ensure they also have my contact details should I be able to assist....
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a bit outside of the hectic city, this hotel is often used to relax a weekend from the busy life in shanghai. its location is nice, in a green park close to an lake with an amusement park, the church on the hill is close and you can take a taxi to climb up the hill and enjoy some uncommon...
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Dear Shanghaimarkus,
Thank you for visit the Le Meridien Sheshan! I can see from your review that you made good use of not only all the facilities the hotel has to offer, but also the great entertainment in our area.
I am happy to also let you know we have recently been joined by our new Director of Spa, Kob...
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I have just returned from a 1 night trip at the She Shan Le Meridien and want to thank all of the staff for making it such a great staycation. The hotel is in a great location, and is set among beautiful grounds. Easily accessible from the hotel is a Cathedral, Sculpture park, theme park, observatory tower, lake, and national...
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Dear dmc1989,
Thank you for sharing your experience on Tripadvisor. I am very happy to hear you so enjoyed your stay as that is what our aim is for every guest that come to discover the Le Meridien Sheshan. You correctly also point out all the great attractions nearby, and I am happy to let you know that we now...
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Hotel: Nice location next to a lake and not too hard to find.
Rooms: Very well equipped rooms, the bed was very comfortable and I liked the round sofa a lot. The bathroom's a good size and there's some sort of walk-in wardrobe so lots of storage space. The use of natural materials throughout the room was also very thoughtful...
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Dear Shanghainese8,
Thank you for taking the time to share your experience with us. I am sorry that it was not all to your satisfaction. I am happy to let you know that we have been able to fix the Sauna's and our preventative maintenance plan for all our rooms are going ahead. I do apologize for the inconvenience in...
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We stayed here in December and in June and liked it both times. It was mid-week and we found the hotel quiet and low key, but can imagine that it might get crazy during busy holidays. The facilities are good, in summer we loved the outdoor pool and beach and enjoyed the surrounding nature. Our room had a nice view...
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Dear Travelkonijn,
Thank you for taking the time to write your review to us. I am happy you enjoy your time with us, as can be seen by you returning. When is your next visit?
We are gearing up for another summer here and the plans are ready to make it even more active and exciting around our outdoor areas...
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Booked a room under cash+points plan, was assigned to # 2059 during national holiday,which only has poor roof view, a little disappointed.
What totally spoiled our getaway is our room has a inner-door to #2057，locked but huge noise from there at night. Ah,we typical chinese,want to share everything with others especially noise,what a pity.
Despite the noise everything is ok...
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Dear Tony-Xu,
Thank you for taking the time to write your review of the Le Meridien She Shan. Please accept my apologies about the disturbance you experienced from your neighbors during your stay with us in the Holiday period. As you know, being located in the Sheshan National Tourism Resort surroundings mostly allows for a peaceful getaway from all the...
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After I decided to stay this hotel, I checked some comments and feed back from Trip Advisor. Most of recent feed back were not so good and I started worrying to stay at this hotel because it was my family vacation.
I have stayed from Aug 10th to 14th for 4 nights.
After staying, I feel like I must write...
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Dear Okyungkwon,
Thank you for your review. Indeed summers at Le Meridien She Shan is the stuff memories are made from! Thank you for your points you highlighted - let me give you some information on that: We have indeed switched over to Mumm Champagne and also ensured an improvement in quality in our Sunday Brunch. As you point out,...
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I did not want to leave. I loved it there. The loved the outdoor pool. It is absolutely amazing and so much fun.
The hotel food is great.
The only disappointment is our non smoking room smelt of stale smoke ingrained into the fibres of the room and you can't get away from it.
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Dear Kelli,
Thank you very much for your review. It makes us very happy to read that you had such a good time at the Le Meridien She Shan. Our Housekeeping is taking extra care where their is a smoke smell in room and we will keep on top of that - thanks for pointing it out! Please be sure...
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Easy to access, easy to leave (call a taxi at the front desk).
Spacious rooms, friendly and helpful staff
But most important: the pool and the artificial beach, make this hotel the perfect week end get away if you live in shanghai and if you wish to escape the city during the summer heat.
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Dear Dom073,
Thank you for taking the time to write your review. Your experience is exactly what we aim to share with all our guests! And this coming summer even more activities and entertainment is planned for our beach and around the pool - so be sure to pop in again!
Discovery Greetings,
Coetzer Deysel
General Manager
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This hotel brings shame to the Meridien chain. My stay here was business related since we were here to work on an event. Regardless of the reasons of being here, the attitude and assistance here was unfathomable. They will tell you no problem but yet no solution would be given. While we were here, it was the hottest days in...
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Dear Chaofee
Please accept my sincere apologies that we did not meet your expectations during your stay. Unfortunately we experienced a power trip which affected the air conditioning throughout the hotel.
In relation to the attitude of the team I have addressed this with the team and conducted training and advised them to provide honest information to our guests.
Regards
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90% recommend
90% recommend
95% recommend
