Stained carpets in the first room. The carpet was clean in the room for my second stay. They need to work on training the staff. When you get off the elevator for breakfast, they practically bark orders at you asking for your room number well before you arrive at the hostess stand. A good thing is that the rooms are... More

Stayed for 3 nights in April and after messing up my own booking I found the front desk staff very accomodating when I checked in at midnight a day early! I managed to negotiate the room rate to match my much cheaper online rate, booked in advance on Agoda (about 150gbp per night), admittedly after a little pleading and speaking... More

It's been only three years since I first stayed at the Eton (and only five since it opened) and a few time since, this time however, it seemed off. The bed and pillows are still excellent, but it's more than a few scuff marks on the furniture that showed a bit of an overall decline. I had to change rooms... More

Conveniently situated in the financial district of Shanghai is this stunning hotel. All staff are impeccable in presentation and very curious to their visitors, they also had no trouble speaking English which I found very good. I stayed in room3336 and found the view inspiring and did not want leave, make sure you visit some of the many great landmarks... More

Very good service. The staff is by far the best part of this hotel. Room cleaners, doormen, bellmen, waiters, bartenders, front desk and looby staff are top notch. The room was very comfortable. Plenty of food options right at the hotel, which is nice because there is not too much else around (walking distance) to eat. Free wifi in the... More

I have been at this hotel several times in the last few years. The common areas are stil pretty nice and modern. The rooms, like in most hotels in China, looks a little bit tired and need some kind of update. I have saw this sort of " furniture degradations" in several other hotel in China as the maintenance seems... More

I have been in this hotel several times, alone, for bussiness. I have a good memory about nice rooms and restaurants. The Spa is really great , after a day of work you can relax , have a sauna, a massage or swim. Is really clean and chic and professionally , separated between men and women. The location is not... More

Our rooms were equipped with everything you could need. Bathroom walls & shower were a beautiful brown stone marbled with white. Comfortable beds & high quality sheets. More

Very nice hotel in Pudong, close to all the Pudong sights and across the street from the Metro. Had a one bedroom suite and the rooms are very spacious and clean. The lunch/dinner buffet is delicious, and worth the price, not your typical buffet, and they have foods from all over the world, the sushi and sashimi was fresh and... More