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Citadines Jinqiao Shanghai

4.0 of 5
No.55 Beijing West Road, Huangpu District, Shanghai 200003, China
Hotel amenities
Special offer
20% off room rate
Citadines Jinqiao Shanghai
Ranked #150 of 2,711 hotels in Shanghai
4.0 of 5 stars 139 Reviews
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139 reviews from our community

What travellers say about this hotel
  • People Square(7)
  • Free internet(4)
  • Nanjing Road(3)
Traveller rating
    35
    74
    23
    6
    1
Only show reviews for Family (12) | Couples (25) | Business (17)
Date Rating
Chiangmai
Senior Contributor
33 reviews 33 reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

The Citadines Jinqiao Shanghai is mostly a business hotel: most of the guests have short term of a few days to a month business in Shanghai. They come dressed in office wear at breakfast room, rush to eat their meal, then dart off for work. It seems like nobody is enjoying their stay there except to sleep. I stayed in... More

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Shanghai, China
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 May 2012 NEW

This is the third place that I have stayed in Shanghai. It is in the city center and very near the People's Square, The Shanghai Museum and shopping. The units are spacious even the efficiency unit. All come with kitchens, basic china &pots, etc. The beds are firm but comfortable, The linens are very clean. The pillows are VERY comfortable.... More

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See 4 more reviews by TravlinShoes7 for Shanghai
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 20 May 2012

If you sleep heavily and you don't absolutely need the internet to be reliable for work, this place is fine. I've yet to have a full night's sleep as the walls are really thin and housekeeping turns up very early, talking very loudly - but then I've been traveling for two weeks so I'm exhausted and I'm not a good... More

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lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
22 May 2012

Thank you for taking the time to provide us with your feedback. I would like to apologise for the disappointment you experienced with the state of our lobby and internet, smoke smell in room and floor. We always do our best to meet the expectations of all our guests, but in this instance, we failed to meet yours. Please be... More

Ahmedabad, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2012

I was not too sure of this place as it appears not as good on the net (buildng pics) than it actually is...I was impressed by the hotel & the room...as I always like the Ascott properties...A weird inclusion with the rooms is B/f for 1 person only..You always can buy another...Itz Location is fantastic for a holiday/business purpose..Close to... More

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See 2 more reviews by Naman007 for Shanghai
lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
22 May 2012

Thank you for taking the extra time to review us on Tripadvisor! This is certainly motivation for us to keep doing better and delivering excellent service to our guests. We are constantly working hard towards keeping our guests as friends, and will stay committed to deliver good service. It was our pleasure to have you and your family at Citadines... More

Launceston
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 14 April 2012
3
people found this review helpful

I stayed here for two weeks in March for business. Initially I had a transfer booked from Pudong because I could not find the hotel address in Chinese (you need this for taxi drivers in China), no driver showed up. Upon check-in there was so confusion as I had booked for the night before (so I could check in early).... More

Was this review helpful? Yes
lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
23 May 2012

Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. I also would like to apologise for the disappointment you experienced during your stay with us. We always do our best to meet the expectations of all our guests, but in this... More

australia
Top Contributor
54 reviews 54 reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 April 2012

I booked the apartment hotel via booking.com for 5 nights after checking it out with TA. There were a few minor complaints in previous reviews that I took on board. However all my expectations were met, the check in and interaction with staff was very good. One female staff member at the checkin desk did appear totally bored, but she... More

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lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
23 May 2012

Warm greetings from Citadines Jinqiao Shanghai and thank you very much for taking the time and effort to share your experiences with us. I am very pleased to read your positive and encouraging comments and I have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. I would... More

Cambridge, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

great lodgings,pleasant room with cooking facilities,very clean by chineses standards. Breakfast in morning came free,bit of a surprise and most staff spoke english-highly recommended-its not the Portman Ritz, Or Waldorf-but clean tidy and a terrific location as was only 5 mins walk to the Metro and peoples square and a SuperMarket More

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lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
22 May 2012

Thank you for taking the extra time to review us on Tripadvisor! This is certainly motivation for us to keep doing better and delivering excellent service to our guests. We are constantly working hard towards keeping our guests as friends, and will stay committed to deliver good service. It was our pleasure to have you and your family at Citadines... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

It is great location and very clean new rooms with FREE internet. It has full kitchen. Laundry at the first floor. very close to Subway station. It is more like a "inn" than four star hotel but I would definitely stay again. It is time share as well. More

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See 2 more reviews by aykut2012 for Shanghai
lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
22 May 2012

Thank you for taking the extra time to review us on Tripadvisor! This is certainly motivation for us to keep doing better and delivering excellent service to our guests. We are constantly working hard towards keeping our guests as friends, and will stay committed to deliver good service. It was our pleasure to have you and your family at Somerset... More

Mumbai
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

I was in Shanghai for a week, with my in-laws (senior citizens) and our kids too. The most important things that Citadines had and made our trip fantastic was The 2 room apartment was spacious - windows open - small balcony - 2 bathrooms - clean an English speaking staff that was very polite, efficient and helpful, laundry done by... More

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lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
22 May 2012

Thank you for taking the time to provide us with your feedback. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Your heartfelt words... More

Reading, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

Not the most modern hotel in the world, but clean and functional. My room had a small kitchen, living area, bedroom and en-suite with the usual hotel features. I also had breakfast each morning in the hotel and that was a good selection of western and Asian food. Location was good and central. There is no bar or restaurant, as... More

Was this review helpful? Yes
lena lin, Manager at Citadines Jinqiao Shanghai, responded to this review
22 May 2012

Thank you for taking the time to provide us with your feedback. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of... More

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Additional Information about Citadines Jinqiao Shanghai

  • Citadines Apart Hotel
  • Citadines Apart Hotel Jinqiao
Address: No.55 Beijing West Road, Huangpu District, Shanghai 200003, China
Price range (per night):* S$83 - 155

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Citadines Jinqiao Shanghai
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