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Sheraton Shanghai Hotel & Residences Pudong

4.5 of 5
No.38 Pujian Road, Pudong New District, Shanghai 200127, China (World Expo)
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Sheraton Shanghai Hotel & Residences Pudong
Ranked #88 of 3,038 hotels in Shanghai
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399 reviews from our community

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    51
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Date Rating
Hudsonville, Michigan, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

This Sheraton is first rate. The facility is well kept and always squeakly clean. The guest rooms are large and very comfortable. The exercise facility has great equipment, and is located on the 3rd floor overlooking the center courtyard. But I come back to this hotel because of the attentive Staff. They are always friendly and willing to help with... More

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Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
20 May 2013

Dear Kristine, On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to... More

Istanbul, Turkey
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013

Stayed at apartments for two months. Pros; Right over subway line 4 (which goes around Shanghai like beltway) Clean and comfortable rooms Pool Restaurant and reception staff Cons Doorman and security staff are using bad language in Chinese against foreigners and their wife You need to take subway to go anywhere ( no walking distance nice place) Taxi drivers that... More

Was this review helpful? Yes
See 12 more reviews by aykut2012 for Shanghai
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
17 May 2013

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with staff attitude. The management team has been... More

Williamsburg, Virginia
Top Contributor
137 reviews 137 reviews
59 hotel reviews
Reviews in 60 cities Reviews in 60 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 14 May 2013

This is an elegant place with nice sized and nicely furnished rooms. I had to look hard to find anything to criticize. The layout of the room is very good and the bathroom spacious. No place to hang wet clothes though. You have to pay for Internet but there are computers available in the lobby. If you are a Starwood... More

Was this review helpful? Yes
See 4 more reviews by Lasrman for Shanghai
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
16 May 2013

Dear Mr.L asrman On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your... More

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

Very nice, well kept hotel. I've stayed there 3 times and never had any negative issues. Bed and shower are very comfortable and the desk area is well laid out and sized for real work. Unless your breakfast is part of a package, the buffet is about $35 beyond the room price of $350+. For that much money, I would... More

Was this review helpful? Yes
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
9 May 2013

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 28 April 2013

My crew checked into the hotel around 0530L on 09MAR13. Another First Officer and myself were to commercial out in less than ten hours. We requested ground transport for 1500L at check in and watched it being written. Due to our very short stay, I had asked the travel department to fax the outbound immigration paperwork to the hotel to... More

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Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
2 May 2013

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More

Massillon, Ohio
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 26 April 2013

I had the opportunity to stay at this hotel twice recently and found both stays quite nice. The rooms are spacious and fairly quite. They also kept the rooms stocked with plenty of free bottled water which is nice when you are traveling around the city for business to be able to take with you. Restaurant had a good selection... More

Was this review helpful? Yes
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
2 May 2013

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 April 2013

My business trip started unfortunately by the airline forgetting to board my luggage, however the next day the hotel tracked this for me and delivered to my room. I'm grateful for this extra effort. The breakfast in the lounge is very limited but the main breakfast restaurant has a wider selection. Roomservice was slow and so was the Internet access.... More

Was this review helpful? Yes
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
2 May 2013

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residenceand Four Points Complex, I would like to thank you for your recently stay and spent valuable time tocomplete the our online questionnaire. Judging from the scores you’ve rated, we may have failed in meeting your expectations in the area of room service efficiency and in-room Internet speed. It... More

Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 April 2013

I love this hotel. No, it is not the luxuriest, poshest. However, it is extremely comfortable, cozy. It gives me a home feel. Staff are extremely friendly. Location is great, with metro station right on property. Restaurants are awesome, breakfast delicious. Price is competitive. Internet complimentary (could be company deal). Stay there always. My only choice o hotel in Shanghai

Was this review helpful? Yes
See 3 more reviews by Azerioglu for Shanghai
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
23 April 2013

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Hong Kong
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

We had a room with 2 double beds for my wife and I and our 2 kids. The room wasn't spacious so it was a little cramped for 4 of us. The room was modern, clean and stylish however. And the facilities were good, like the gym and pool. Breakfast was disappointing - not included in the room rate, exorbitantly... More

Was this review helpful? Yes
See 2 more reviews by HongKongDuncan for Shanghai
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
12 April 2013

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residenceand Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us your valuable comments. I was very pleased to learn from our guest satisfaction surveythat you rated us,even though we may have succeeded in meeting your expectations this time,... More

Denmark
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 April 2013

Stayed 1 night only due to business trip in Shanghai and left the following morning by the free shuttle bus to Sheraton Ningbo (Departure from Four Points Sheraton next door) Wonderful stay - could not fault anything. Spotless clean - service great ! and the breakfast.... EVERYTHING You can ever ask for is there.. Absolutely brilliant ! Did not use... More

Was this review helpful? Yes
See 2 more reviews by Dinamarca for Shanghai
Elaine B, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
6 April 2013

On behalf of hotel mangement of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

 
 
 
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Additional Information about Sheraton Shanghai Hotel & Residences Pudong

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Phone Number:
Region: China > Shanghai > World Expo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 3,038 hotels in Shanghai
Price range (per night): S$201 - 344
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
In central Pudong, metro station nearby and luxury hotel with 24h fitness center. Convenient location. In central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena. Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge. Metro station is 1-min away. Dining and Leisure: Hotel features an indoor pool, 24-hour fitness center and a fully-service spa. Besides 2 restaurants and lobby lounge at Sheraton, guests could also sign bills at Four Points next door in restaurants and bar. Modern-equipped Guestroom: All spacious rooms are equipped with Sheraton Sweet Sleeper™ Beds, 32-inch LCD TV, mini bar, direct-dial telephones with voicemail, Internet and safebox to have laptop. Bathroom with separate bathtub and shower. ... more   less 
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Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton

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Sheraton Shanghai Hotel & Residences Pudong
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