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All 63 La Fortuna de San Carlos hotels

Volcano Lodge & Gardens

3.0 of 5
La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Volcano Lodge & Gardens
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Most recent review
5 of 5 stars Reviewed 12 June 2013
rlsmith89 Denver, Colorado
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876 reviews from our community

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Families
172
 
Couples
436
 
Solo
22
 
Business
7
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 June 2013 via mobile

The staff takes customer service to the next level. They are super friendly and helpful and their English is superb. The grounds a beautiful and clean. Happy hour is an amazing deal. Breakfast is great and dinner service is above par. My one complaint is that the walls between rooms are thin and when our neighbors woke up, we had... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 10 June 2013 via mobile

The environment of the hotel is beautiful, you wake up with the sound of lots of different birds and you can make nice walks through the gardens! The walls are ultra thin, we heard our neigbour the whole night, he snorred and forgot to turn out his television.. Too bad!! The staff was friendly but when we cancelled a trip... More

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volcanolodge, Public Relations Manager at Volcano Lodge & Gardens, responded to this review
12 June 2013

Thank you very much for your comment! We understand your annoyance about noise, which is not for the thin wall, it is more about, the type of construction of the rooms. However, we make efforts to reduce this problem. When you cancel a purchased service, which is provided by a supplier, as a Tour, the supplier uses a penalty to... More

Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 June 2013

This spot was a great value for our money. Nothing fancy, but big clean rooms, a great pool area and friendly staff. Views of Volcano were amazing. Only a short drive into La Fortuna, so if you have a car its convienent.

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Chesapeake, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 June 2013

Felt as though we were staying in paradise. Beautiful views, excellent staff, luxurious rooms, great food, and plenty to do if you are willing. Wish we could go back today. Far from airport though. We rented a car to drive ourselves to the resort but should have paid for the resort to pick us up. If you are not accustomed... More

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Ann Arbor, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 June 2013

The grounds are amazing, the rooms are huge and the staff is so sweet. The two pools and two whirlpools gave you options about how many people you wanted to be anound (The pools near the bar were much busier.) Breakfast in the morning was grand with a LOT of choices. I totally loved the hotel. This location also allows... More

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volcanolodge, Public Relations Manager at Volcano Lodge & Gardens, responded to this review
10 June 2013

Thank you very much for visiting. For us, your comments are the most useful tool to improve. We are very sorry, that you have not informed by our staff, that the hotel has a free shuttle service to La Fortuna Downtown, on a special schedule. We hope that despite this drawback, your stay has been pleasant Best Regards! More

San Jose, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 June 2013

This is a wonderful lodge that was beyond our expectations. The view from our porch of the Arenal volcano was amazing. You can see the steam from the top of the volcano and what a sight! The room decor and the size of the room was decent. The staff were very helpful. The breakfast buffet was great. We ate our... More

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New York City, New York
1 review
5 of 5 stars Reviewed 5 June 2013

Volcano Lodge & Gardens was our favorite stay during our trip to Costa Rica in late May. The gardens as you may have already read in other reviews are truly spectacular, the restaurant "Siri" is first rate and the staff very friendly. We also loved the clean spacious room with large shower, the private outdoor sitting area and great the... More

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Chandler, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

My husband and I stayed here for 3 days as part of a Groupon Getaway. The location is great, at the base of the Arenal volcano, just outside La Fortuna. The location is well-marked and easy to find with a local GPS unit (a MUST-HAVE for driving in Costa Rica). The staff is very friendly and helpful, and speaks English... More

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San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 June 2013

My husband and I stayed for three nights at the end of May. The place has such beautiful grounds, with tropical plants and beautiful flowers and our room had a view of the volcano (Amazing)!!!! The staff was really friendly and helpful. The bar had the best pina coladas made with fresh fruit.

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Saint Paul, Minnesota
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 June 2013

Pros: Great staff. Well kept grounds. Food was good. The view of the volcano was great, however, it was cloudy everyday so we weren't able to see the top. Cons: Location is really the only con as we didn't have a car (if you are renting a car you can ignore this con). There was no place that you could... More

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See 3 more reviews by Brian C for La Fortuna de San Carlos
 
 
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Additional Information about Volcano Lodge & Gardens

Also Known As:
Volcano Lodge & Gardens Hotel
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Lodge And Gardens
Volcano Hotel
Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in La Fortuna de San Carlos
#22 Romantic Hotels in La Fortuna de San Carlos
Price range (per night): S$85 - 187
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
VOLCANO LODGE & GARDENS is located in La Palma de la Fortuna de San Carlos, at the north side of the country. This beautiful area offers a panoramic view to the Arenal Volcano and the rainy tropical forest, characteristic of the area, where you can find great variety of flora and fauna species. The hotel is built in an area of wide natural scenarios. Our property is in a safe area where visitors can spend the night in a hotel with majestic view of an active volcano. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 
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