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Vesuvio Hotel

2.5 of 5
Avenida 11, Calle 13-15 | Barrio Otoya, San Jose 1316, Costa Rica
Hotel amenities
Vesuvio Hotel
Ranked #46 of 87 hotels in San Jose
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36 reviews from our community

    Trip type
Traveller rating
    5
    9
    10
    6
    6
Date Rating
Orlando, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 April 2013

The first time was for two nights on March 26th and 27th, and again for another three nights from April 1-3 when we returned from Nicaragua. The 3 staff at the front desk were very friendly and helpful. I am an early riser, and Mauricio the night manager would always make a pot of fresh coffee for me every morning.... More

Was this review helpful? Yes
vesuviocr, Manager at Vesuvio Hotel, responded to this review
6 April 2013

Dear burmaboy: Thank you very much to you and your wife for your for amazing feedback! And thanks for sharing this positive comment with all of the TripAdvisors readers. It is so important to us, to hear about your great experience at Hotel,Vesuvio. I am very glad to hear that all of our staff exceeded your expectations. We all remembered... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2013 via mobile

Hotel sent shuttle to pick me up. Hotel is in great area safe clean with wifi and hotel water. Staff very friendly caring they went out of their way to make things awesome I really hope you stay at this hotel so you get to enjoy what me and my husband did. Great price location and room. I really recommend... More

Was this review helpful? Yes
vesuviocr, Gerente at Vesuvio Hotel, responded to this review
29 March 2013

Dear Jelly196: We are more than glad to hear that you have enjoyed your stay so much at Hotel Vesuvio and the service provided by our hotel staff was so much appreciated. We are constantly evaluating our staff to provide the best possible service. I am also glad to hear that the WIFI worked perfectly according to your expectations. Thank... More

lisbon
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 24 March 2013

simple, secure, not expensive place to stay in the capital of costa rica. not more than a night its in a secure neighbourhood in san jose, the front desk is extremely nice and helped me in what i needed. the rooms are simple, bathrooms really small and the street in the end of the afternoon is extremely noisy. beds are... More

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vesuviocr, Gerente at Vesuvio Hotel, responded to this review
25 March 2013

Thank you for choosing Hotel Vesuvio for your lodging accommodation in San Jose, and thanks for sharing your good experience with us. We really appreciate it when our guest let us know what they love about our hotel or what we can improve on. We agreed with you that Hotel Vesuvio offers a very good "value for money " ,... More

Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 January 2013

Really enjoyed my stay. The young lady who works until 10 p.m. is a sweetie and was very friendly and helpful as was all the staff. Great location. Breakfast was very good. Helped with taxi to airport, and he arrived right on time. Manager a great guy. Would return...in fact can't wait to!

Was this review helpful? Yes 2
vesuviocr, Director General at Vesuvio Hotel, responded to this review
28 January 2013

Dear Richard M; Thank you very much for your nice review and for sharing with TripAdvisors's readers your good experience during your stay in Hotel Vesuvio. We all remembered you perfectly, you stayed with us just a few days ago and I am very glad to know that the hotel staff could help you with all your needs. I am... More

Globe, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 December 2012 via mobile

We arrived late night completely exhausted. Although we believed to have paid before, the receptionist ask for payment and we stated that it has been paid. We got the key to our room right away and the next day the receptionist asked again for payment. After a good night sleep, we realized that this was the one hotel we have... More

Was this review helpful? Yes 2
vesuviocr, Director General at Vesuvio Hotel, responded to this review
12 December 2012

Dear Biner_Globearizona First of all I want to thank you for choosing Hotel Vesuvio for your lodging accommodation. Thanks for your review and for sharing your good experience at Hotel Vesuvio with TripAdvisors readers. I am glad to hear that the hotel staff was helpful during your stay with us, and that finally everything was clear about the payment. It... More

Grass Valley, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 December 2012 via mobile

I would highly recommend this hotel. The grounds are beautiful, and the staff was incredible. Carlos went above and beyond in accommodating me and figuring out what was in my best interest in figuring out transportation to and from the hotel. Unlike other places, where they will help with touring because they get a cut of the cost, Carlos helped... More

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vesuviocr, Director General at Vesuvio Hotel, responded to this review
10 December 2012

Dear Gemmer983 Thanks for your review and thanks for sharing your good experience with TripAdvisor's readers. Carlos and Juan Carlos, our chef, remembered your stay very well in the hotel just some days ago. They really enjoyed having you with us. I am glad to know that the hotel staff can help you with all your requirements and that you... More

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 March 2012 via mobile

We stayed here prior to a group tour and found the hotel to be simple, clean and have friendly staff. Any thing going on in the halls and next rooms could be easily heard at night.

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vesuviocr, Director General at Vesuvio Hotel, responded to this review
26 September 2012

Dear Mr. & Mrs. Tapave: Thank you for choosing Hotel Vesuvio during your stay in San Jose, Costa Rica. We really appreciate you bringing these issues to our attention so that we can improve our guest’s happiness. We are really sorry to hear that the noise coming from the hall and other rooms disturbed you; but we want to let... More

Eagle, Co
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 February 2012

We stayed here when the hotel we wanted to stay was booked. The room was decent size with a king bed. It had an rank smell. The bathroom smelled like sewer. The people were helpful and friendly. The terrace was a great place to sit and meet other travelers. The ¨breakfast¨ was a piece of toast, banana and coffee. Would... More

Was this review helpful? Yes 1
See 3 more reviews by SeeYaNextTime for San Jose
vesuviocr, Gerente at Vesuvio Hotel, responded to this review
14 March 2012

Thank you for your comments, they are really important for us to improve our service. We are working hard to resolve the problem with the noise. I hope that you stay with us in your next trip to Costa Rica. Laura Jimenez General Manager More

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Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 24 January 2012

Reception staff - mostly business-like but not friendly. Basic hotel. Has a little restaurant at the side for breakfast/evening meals - the chef is the kindest man (and very friendly). Guests appear to be allowed to take prostitutes back to their rooms and the staff don't seem bothered. I have no issues with this except when I have an early... More

Was this review helpful? Yes 1
vesuviocr, Director General at Vesuvio Hotel, responded to this review
19 September 2012

Dear GaynorV. Thank you for choosing Hotel Vesuvio for your lodging accommodation. We really appreciate you bringing these issues to our attention so that we can fix these items to maximize our guest’s happiness. The guest satisfaction is our highest priority in Hotel Vesuvio. We are constantly evaluating our staff to provide the best possible service. Thanks for taking your... More

Boston, MA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 14 January 2012

Rooms are small, bathrooms very small, there was a stain on one of the sheets (although it had certainly been laundered), but for the price it was really just fine. What noise there is comes from the street, not the other rooms. Bring earplugs--it's near a railroad line. The breakfast is fruit, toast, juice, and coffee, and if you want... More

Was this review helpful? Yes 1
vesuviocr, Director General at Vesuvio Hotel, responded to this review
18 September 2012

Dear Mr. Georgie Thank you for choosing Hotel Vesuvio for your lodging accommodation in Costa Rica. We appreciate it when our guest let us know what they love about our hotel or what we can improve on. The guest satisfaction is our highest priority in Hotel Vesuvio. We agree with you about Hotel Vesuvio being the perfect location and about... More

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Additional Information about Vesuvio Hotel

Also Known As:
Vesuvio Hotel San Jose
Vesuvio Hotel Costa Rica/San Jose
Address: Avenida 11, Calle 13-15 | Barrio Otoya, San Jose 1316, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #46 of 87 hotels in San Jose
Price range (per night): S$56 - 121
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Vesuvio Hotel is located in the historical downtown, walking distance from the most important attractions of San Jose city, such as The National Theater, The Cultural Plaza, The National Library, Museums, Shops, Restaurants, Banks, Nightlife and beautiful exotic parks. The hotel is located in Barrio Otoya, one of the oldest districts in the area and is away from the noise and traffic of downtown, yet close enough to be able to walk the central business district within a few minutes. The management makes it a priority to give their guests the fullest attention to every detail. Personalized service is the key to this owner management hotel.The hotel has 20 carpet and comfortable rooms, private bathroom with hot water, cable color T.V., phone and safe deposit box, restaurant with international cuisine, room service, private parking, laundry service, Fax and Internet access. The American Breakfast is included in the rate.*Free parking.*Free Internet access.*Free children under 12.*Free breakfast.*Free storage room. ... more   less 
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