This place used to be a good old fashioned, rocking joint! It was called Troxels for a brief period and was great! Six nights a week there was a line at the door. Now it is no more than an obvious attempt by the dude that owns the realestate to replicate what Troxels was pulling off. A crying shame that... More

We had a bad experience at the Breakwater Inn. Here is what happened: We spent a totally sleepless night at the Breakwater Inn (BI) because of rowdiness in the next room (loud music, loud voices, arguments, pounding on wall, floor & furniture, etc.). Although we called the reception desk three times to complain, the noise continued through the night and... More

Dirty, nasty, icky, gross. If you are a person with extremely low standards who doesn't mind a totally dirty place, you'll be ok. This is one of the worst places ever. The website is terribly misleading. The place needs a paint job inside and out. It needs cleaning inside and out. The "private balcony" statement is a total fabrication...they have... More

Didn't get picked up at the airport because the young receptionist messed up names. Had to take taxi after hotel let me wait more than one hour at the tiny airport (how can you miss a arriving guest??). Not a sign of appology. Hotel promised refund of the taxi, but credit card billed showed the refund withdrawn AFTER I left... More

There were a few reviews here that I honestly believe were written by friends or relatives of the managementm if not they themselves. The reason I didn't mention the employees themselves is that I don'r believe they themselves are proud of the place. The moral is very poor and there are public relations skills paracticed at all. When we complained... More

I arrived on a ferry early morning (5am), and knew I should wait a little while before trying early check in. In making my reservations, I was not assured early check in, but he said it would be possible they'd have some rooms ready that early. When I arrived at 8:30am, I was hit by a combined odor of rotting... More

Reasonably priced and great location. Right by the Aurora Bay and bus stop, so easy to get around. We liked it better than another hotel nearby downtown when we stayed at Juneau. Staff was very helpful and guide us to hiking course to us told us good place to go nearby the hotel. Its nearby best hiking course (Perseverance Trail).... More

I had eaten at the restaurant in the past. Its a decent restaurant with a beautiful view. I booked a room for my trip and ended up canceling it well in advance. A few months later, a cancelation fee for $140 showed up on my credit card. It took weeks of calling to even get a manager to speak to... More

This hotel seem not to care about their guests, at all! they care about the bar crowd more. bar drunks would always be loud by guest windows late into the night, 3-4 am. had to call front desk several times so i could sleep. on top of everything the second *thankfully the last* night there fire alarm went off and... More