I stayed here for 2 nights...Room is good, but not have a hot water...I had to pay over 60,000 for one fireplace because in Jan, Sapa is really cold. Staffs are really friends and helpful. Food at here is good also Really good location, near Ham Rong, Sapa Market, Sapa Church, many restaurants and coffee... If I come back to... More

I stayed here in January, as such the room was cold. I confirmed a heater was available before I checked in and it was brought up to my room and set up straight away. I did use the doona off the second bed at night which ensured a good warm nights sleep. There was no hot water, but I didn't... More

We arrived on 14 Dec morning. Had our breakfast while savouring the great view outside too. Requested for rooms facing the mountains and our wishes were granted. There's no heater in the room so I guess winter is the not the best season to stay in this hotel? Other facilities, esp the toilet, also needs to be improved in order... More

We were so lucky to choose our stay in Sapa at Sapa Royal Hotel. It was a very good hotel really. Room was large, clean and having good views through the window. Staff could not be better, especially Mr. Ky- Manager of the hotel. He's helpful and know how to treat guests in details- very professional. We will come back... More

Stayed here for 2 nights and were really happy. Good location and view from the room. Very satisfied with breakfast and hotel staff here (especially the female receptionist). Room's clean and large with window (Though it would be better if there were some decoration inside the room, that's the only negative point here) Recommend to stay here.

Stayed here for 1 night. There was loud music playing in the basement night club right below our room. They turned it down after we complained but it went back up after 5 mins. We changed rooms only to find a building sight outside so were woken at 7.30am by the noise. The rooms were clean but many features broken... More

Organised as part of our tour to Sapa. Breakfast was nice but the service was quite poor. Nowhere in the hotel seemed to have heating except for direct heaters (pretty much spotlights which only warmed us when we sat in the narrow line of fire). Originally our room didn't have a heater but the tour operator went and got us... More

We stayed here in January 2012. It was very cold and rainy when we were there and it was very very cold in the hotel. We only got a small heater in the room which only gives direct heat. Therefore we could not warm our room properly and the whole room was damp of the cold and rain. We could... More

Part of our trip included Sa Pa. We stayed at the Royal Sa Pa as arranged by our tour opporator. The food was fantastic, and the highlite of the hotel; unfortunately that is where it ends. We found the staff to be young and likely inexperienced. They were more interested in playing computer games than in serving us. One meal... More