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Topas Ecolodge

24 Muong Hoa, Sapa 12345, Vietnam
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Topas Ecolodge
Ranked #10 of 33 hotels in Sapa
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252 reviews from our community

Traveller rating
    111
    73
    31
    20
    17
See reviews for
Families
52
 
Couples
130
 
Solo
13
 
Business
2
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 11 May 2013

It's sad to see such a beautiful hotel unable to live up to its potential. The road to the lodge is downright treacherous. The views are nice but to an extent, marred by construction in the valley below. Most unfortunate is the place is unmanaged. The only communication you will ever receive from the management is a letter from the... More

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Jersey City, New Jersey
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed here for a night and a day and a half in April. A family of 4 with 2 young kids. I can say it was one of the best parts of my Vietnam trip. The location is so peaceful with gorgeous views of the surrounding mountains and valley. It is literally in the middle of nowhere. The trip... More

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Topasecolodge, Manager at Topas Ecolodge, responded to this review
13 May 2013

Hi chefig2010 Thank you very much for your review. I've noted you comment on our day menu and your idea on adding some dishes for kids. The number of families with kids are increasing and for future visitors we will definitely make sure there will be good choices for all. Regarding our bathrooms you are right. Right now we are... More

Wester USA
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 May 2013

Its hard to get to, and like most hard to get to places it has its limitations however it is in a beautiful location worth the trip. Other reviewers said the food was cold, sure maybe a little but not way out of limits the food service gets a B not an A. The food service staff are locals and... More

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Topasecolodge, Manager at Topas Ecolodge, responded to this review
13 May 2013

Hi Redmondtravelers Thank you! Thank you for the recommendation and thank you for highlighting that Topas Ecolodge is not to everyones taste (we even write this exact line on our website). Setting up a lodge in a remote area like this has never been easy - and will never be!! We all work hard every day to make the most... More

Ho Chi Minh City, Vietnam
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 5 May 2013

The disappointment is not the place itself, it is the management! We booked one bungalow for three people, so we had one extra bed in the room. In the morning my aunt said that it was a terrible night and she had a back pain. We looked under the matrace amd learnt that the standard space between the grate was... More

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Topasecolodge, Manager at Topas Ecolodge, responded to this review
13 May 2013

Hi AndreaAK I'm sorry you had to write this and I'm sorry you stay was a big disappointment. You are certainly also entitled to your opinion of me, however I do not think it justifies making it personal here at TripAdvisor. Regards, Pernille Lodge Manager, Topas Ecolodge More

Hanoi, Ha Noi, Vietnam
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

We stayed at the lodge for three nights - which seems to be a bit longer than the average stay. It certainly appeared to us that plenty of folks zoomed in and out for a night - which is in my opinion a shame given the time it takes to travel from Hanoi to Sapa and beyond . If you... More

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Kirkland, Washington
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 19 April 2013

On the surface, the ecolodge looks wonderful. The cabins were tidy and well appointed, but everything was damp through the entire stay. The room was damp, the sheets and towels were damp, and all of our clothes were damp. The food at the lodge was also sub-par. Breakfast and dinner both were lacking, food was cold when should have been... More

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Topasecolodge, Manager at Topas Ecolodge, responded to this review
21 April 2013

Dear kimkauai Thank you very much for your review. I notice that you only rate the location with one dot out of five. I'm glad that you took your time to write this review because you are right; Topas Ecolodge is definitely not to everyones taste. You have to appreciate the silence and the remote location to fully enjoy a... More

Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 18 April 2013

Topas is set in a beautiful location, and the cabins are very comfortable. We had pre-booked a trekking tour and our guide was very knowledgable and adapted our itinerary to suit the weather; it was very misty when we visited so he arranged for us to visit spots where the visibility was good. Unfortunately the organisation/management is very poor. I... More

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Topasecolodge, Manager at Topas Ecolodge, responded to this review
21 April 2013

Dear Whoaap Thank you for writing a review on your stay at our lodge. You are right! On the day you were here the lodge must have been poorly managed and I take full responsibility. Too late I learned about the missing shuttle service on that specific day and that you ended up booking a car on your own. We... More

Manila, Philippines
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 10 April 2013

Topas is located outside of the touristy area of Sapa. It is a place to go to see incredible views, interact with locals, dine well and relax in a cozy little personal cabin. You can easily arrange tours and hikes with the Ecolodge upon arrival. Topas offers a range of activities and will happily arrange them for you. This place... More

Was this review helpful? Yes 2
Topasecolodge, Manager at Topas Ecolodge, responded to this review
21 April 2013

Dear Jen31373 Wauw! Thank you so much...you have no idea how much reviews like makes me proud. This will be one of the review I will have translated on our next team meetings. Thank you again for taking your time to write your recommendation All the best, Pernille Lodge Manager, Topas Ecolodge More

London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 9 April 2013

A regular traveller at a range of budgets - at over $100 a night this was a treat for my birthday on a 12 Day trip to Vietnam from the UK. It is clear that the negative elements of reviews on this place have not read about exactly what the lodge etc. is trying to be and achieve. Arrival is... More

Was this review helpful? Yes 1
Topasecolodge, Manager at Topas Ecolodge, responded to this review
21 April 2013

Dear Joshua B Thank you very much for writing a review on your stay. I'm glad you enjoyed your stay, our lodge and very importantly that you enjoyed the food. Thank you again for recommending Topas Ecolodge to others but most of all for advise others travelers to read about the lodge before booking a tour here. For future visitors... More

uk
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 6 April 2013

After all the bad reviews we were a little concerned going to this place, but on arrival, we found it hard to understand who would have an issue with it. An amazing setting in the mountains with good, modern, clean, well appointed and charming rooms with unbelievable views of the valley. They even have heaters for cold nights.  We were... More

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See 3 more reviews by gill35Uk for Sapa
Topasecolodge, Manager at Topas Ecolodge, responded to this review
7 April 2013

Dear gill35Uk THANK YOU! You have no idea of much these words means to me and the rest of the Topas team. All the best, Pernille More

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Hotel Summarization (Beta)

What travellers say

  • Red Dao(10)
  • Very good(6)
  • Friendly and helpful(4)
  • HOT WATER(4)
  • Most amazing(3)

Additional Information about Topas Ecolodge

Address: 24 Muong Hoa, Sapa 12345, Vietnam
Phone Number:
Region: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Shuttle Bus service
Hotel Style:
#3 Romantic Hotels in Sapa
#5 Family Hotels in Sapa
Price range (per night): S$84 - 171
Official Description (provided by the hotel):
Topas Ecolodge is the perfect place to experience the remoteness of Northern Vietnam, its landscape and ethnic peoples. Set deep in the spectacular Sapa valley, Topas Ecolodge has a panoramic view of the surrounding mountains and across the scenic valley. As our guest you will enjoy all the comforts of a pleasant stay in an environment that is making a responsible and sustainable commitment to the nature and people of Sapa Valley. ... more   less 
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Also Known As:
Topas Ecolodge Hotel
Topas Ecolodge Sapa
Topas Ecolodge Hotel Sapa

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