We stayed at the 'famous' Jerome Grand Hotel for a getaway weekend and were excited after reading the stories (and reviews) about the facility. Once we arrived, we checked in and made our way to our room. We could quickly tell that this place was indeed the old United Verde Hospital. An institutional floor layout and stairwells lead you to... More

I'll preface this by saying that this review is all based on our experience and nothing in this review is second hand information or hearsay, as the hotel disingenuously had the previous review removed for this reason. We stayed for a night mid April. We decided to do the Ghost Tour while here, as it sounded like fun and something... More

My husband and I stayed two nights in the Jerome Grand Hotel on May 15th and 16th which we were really looking forward to based on the hotel being seemingly haunted. While the hotel is great and really spooky with clean rooms and wonderful view, I did have a few issues during our stay. First, I did not find the... More

the ghost tour was excellent chris shows you places that are closed, but not during the tour and my room was nice and clean, and got some really cool ghost photos he asked me to send to him, and had a nice lunch in the Asylum before the tour.

I had a lovely view, the place was clean, the tour was well done. The service from the desk was rude and totally unacceptable, refusing to aid a single elderly lady with a piece of luggage during a rainstorm so as to not have to run multiple trips to and from the car at check in time. Even more grievous,... More

I can't remember if I stayed in 23 or 24 but it's the first room when you get to the second floor. I stayed there with my friend because I have always loved "haunted" places. Around 2am we wandered around the hotel because we wanted to find something to prove the place was actually haunted because we were both rather... More

We only had enough time to spend one night at the Grand,but would have loved to have been able to stay longer. This was a quick overnight trip out of town (Phoenix) to rest, relax and recoup from our stressful work schedules. Initially we were given room 36 on the third floor but, after returning to the hotel following a... More

pros The staff was great very friendly and helpful the tour guides were great to. cons-- not much to do in the area other than window shoping it was a litte creepy staying the night bt it was great overall.

We didn't stay overnight but took the tour with my 14 year old daughter and her friend. Fun and unique activity to do with hard to please teens. Lots of scary stories are told about events that happened there as well as written in the guest books. Other than the suites the hotel rooms are nothing special at all, the... More