The Westcliff by Orient-Express (Johannesburg, South Africa): See 321 Hotel Reviews and 128 Photos

Also Known As:: The Westcliff By Orient-Express Hotel Johannesburg; The Westcliff By Orient-Express Hotel; Westcliff Hotel Johannesburg; Westcliff Johannesburg

Address: 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa

Phone Number:

Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Romantic Hotels in Johannesburg

#2 Family Hotels in Johannesburg

#5 Luxury Hotels in Johannesburg

#8 Business Hotels in Johannesburg

Price range (per night): S$327 - 521

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Johannesburg’s most iconic hotel offers spectacular views of the lush forested suburbs of Johannesburg and the Zoological Gardens. Set on the historic Westcliff Ridge the hotel offers spacious rooms and suites, an on site gym and the holistic Botanica Spa SuitesLa Belle Terrasse restaurant is a beautiful terrace where guests can enjoy South Africa’s local produce. Traditional Teas are served in the sunny Loggia restaurant and the stylish Polo Bar is a must for Tapas and sundowners. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Orient Express, Splendia, Hotels.com, Priceline and Venere so you can book your The Westcliff by Orient-Express reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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321 reviews from our community

See which rooms travellers prefer - 56 traveller tips

roscoe39

new zealand

Contributor

19 reviews

17 hotel reviews

Reviews in 15 cities

56 helpful votes

“Very enjoyable”

Reviewed 20 May 2013 NEW

Stayed overnight enroute to Livingstone as part of a packaged excursion off the Queen Mary 2. The hotel was stunning and there was little reason for wanting to leave the property and venture into Johannesburg as apparently the only safe places were purported to be shopping malls which I had little interest in. The polo bar was in particular a... More

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Thank you very much for your kind words about our staff and the hotel, I will be sure to pass your kind comments to the entire team. The grounds are stunning, our crew of 8 dedicated men do a wonderful job tending to our gardens. There is a lot to see in Jo’burg, and one must not be too worried... More

marcusandgriffin

NYC

Senior Contributor

43 reviews

36 hotel reviews

Reviews in 34 cities

44 helpful votes

“Stunning views”

Reviewed 19 May 2013 NEW

This is a beautiful property with stunning views from the restaurant. The food in the restaurant and in the more casual dining area is excellent. Breakfast is more than generous. The rooms are huge and the bathrooms are palatial. On the minus side, the hotel’s cars and tours are ridiculously expensive and the free shuttle does not go to the... More

Thank you very much for taking the time to share your comments and experience at the Westcliff on TripAdvisor. You are right; the hotel does need “sprucing up”, this is why I am thrilled to announce a full refurbishment starting very soon. This will include all guest rooms, restaurants and banquets, as well all new uniforms for the team; we... More

kseggert

Lady Lake, Florida

11 reviews

9 hotel reviews

Reviews in 10 cities

22 helpful votes

“Nice, aging a bit”

Reviewed 18 May 2013 NEW

Beautiful view. Room is nice, regular type of shower, nothing outstanding. Bed was very comfortable Room looked well used. Room service fast, food so so. Worst problem is distance from airport in Jo'burg traffic. Took us 2 hours to get there and half of the trip was on back roads to speed us up. Personnel at this hotel outstanding.

Thank you very much for your kind words about the “outstanding” Westcliff staff, I will be sure to pass your kind words along. You are right; the hotel does look quite “used”, this is why I am thrilled to announce a full refurbishment starting very soon. This will include all guest rooms, restaurants and banquets, as well all new uniforms... More

KelvinZulu

Rivonia, Gauteng, South Africa

48 reviews

8 hotel reviews

Reviews in 20 cities

6 helpful votes

“Breathtaking scenery with great hospitality”

Reviewed 16 May 2013

On the expensive side, but worth it. I like drinks at the infinity pool patio, the absolute best view across the north of Joburg, looking down at the zoo, binoculars are mounted at strategic spots which you may roam the horizon thru. I enjoy looking down at the animals in the zoo, you hear the odd elephant trumpet of lion... More

See 7 more reviews by KelvinZulu for Johannesburg

Thank you very much for taking the time to share your comments and experience at the Westcliff on TripAdvisor. I will be sure to share your kind words with my team, as they truly deserve every bit of praise. You are right, our views are exquisite and the zoo animals make city living exciting, especially when you hear them roar... More

andywhyte

Harare, Zimbabwe

25 reviews

Reviews in 17 cities

34 helpful votes

“very good hotel”

well worth the money ... service is excellent ... ask for a room with a view ,,, the internet is free and works everywhere ... plus u get to meet famous people at this hotel . rather hire a car in joburg ,, the hotel transport is over priced . the rooms are very clean and beds are perfect plus... More

Thank you very much for taking the time to share your comments and experience at the Westcliff on TripAdvisor. I will be sure to share your kind words with my team, as they truly deserve every bit of praise. They make my job easy, truly they do and we are lucky to have them. The “pop-up” TV’s at the foot... More

vincenz a

Johannesburg, South Africa

24 reviews

3 hotel reviews

Reviews in 6 cities

8 helpful votes

“5 starts”

rooms were very nice, view from the terrace amazing during the day you can see right into jhb zoo. food top notch. amazing hotel, serive imaculate, small touches really make oyu feel important . only thing a little pricey for a south africans

Thank you very much for your kind words about our staff and the hotel, I will be sure to pass your kind comments to the entire team. Your pricing comment was also noted, this is why we are trying to add “more value”, especially to the Higher Tea, with 2 additional live cooking stations, to deliver better value for the... More

BeauNOLA

New Orleans, Louisiana

11 hotel reviews

Reviews in 14 cities

15 helpful votes

“Wonderful views of Joburg...and great service”

Reviewed 14 May 2013

We stayed here for one night having arrived on a long flight from Atlanta en route to Londolozi, and once again, Orient Express delivered. The hotel is perfectly situated on a hill with +180 degree views of Joburg, and is located directly above the Johannesburg Zoo. You never see the entire property due to its hillside location, so you feel... More

Thank you very much for taking the time to share your comments and experience at the Westcliff on TripAdvisor. I will be sure to share your kind words with my team, as they truly deserve every bit of praise. They make my job easy, truly they do and we are lucky to have them. The property also is a real... More

JhhDjh_11

Adelaide, Australia

29 reviews

24 hotel reviews

Reviews in 25 cities

13 helpful votes

“Excellent service”

Reviewed 8 May 2013

We only stayed one night having arrived early in the morning after a long flight from Singapore. Service on arrival was excellent and the restaurant is especially good. Rooms are fairly large and clean and the gardens and surrounds are beautiful. WiFi is available in all areas and is free of charge. Located in a lovely area of Johannesburg and... More

Thank you very much for your kind words about our staff and the hotel, I will be sure to pass your comments along to our team. We are thrilled that we could play a key part to launch your fabulous South Africa adventure, starting at The Westcliff, followed by Rovos Rail. On behalf of all South Africans, we wish you... More

ihsan o

Istanbul, Turkey

Reviewer

3 reviews

Reviews in 3 cities

“Unexpectedly good!”

Reviewed 1 May 2013

We stayed only one night on our way to Kruger Safari Game Park.We reserved through internet for one night,so we didin't care much,while we were very exited to go to Kruger as soon as possible.But once we were there in the hotel wow !!It isn't so old,but has an athmospher of colonial! For sure ,next time we are going to... More

Thank you very much for your kind words about our staff and the hotel, I will be sure to pass your kind comments to the entire team. It’s too bad you were only able to stay for 1 night, however I bet the game park was spectacular? Thanks again for your kind note, I am very proud of the team... More

cdmknows

Sydney

28 reviews

14 hotel reviews

Reviews in 18 cities

11 helpful votes

“Comfortable stay”

Reviewed 27 April 2013

We stayed in this hotel on two separate occasions for one night. Sold by Orient Express, but still managed by them, the hotel is 15 years old and starting to look a little out dated. It is good to read it will undergo a refurbishment shortly. We were upgraded to a large suite the first time and on the second... More

Thank you very much for taking the time to share your comments and experience at the Westcliff on TripAdvisor. I was sorry to hear that we let you down with the newspaper delivery and booking for dinner, not the type of service we pride ourselves on delivering. I will be sure to share you experience with the relevant departments, so... More

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The Westcliff by Orient-Express, Johannesburg Reviews

The Westcliff by Orient-Express

321 reviews from our community

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