I have stayed at he Balalaika once for business and once with my wife and the rooms and service were both excellent. We now as a company use the hotel for many of our overseas colleagues due to its proximity to Sandton City, Nelson Mandela square and also the Gautrain.
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Dear ‘Geoff G’
Thank you for taking the time to write on ‘tripadvisor’. We are delighted to read that you and your wife had an all round pleasant experience and that your company is also very happy with the hotel. It is always a pleasure to accommodate you all.
We look forward in welcoming you back again.
Kind regards,
Jörg...
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Good value for a Sandton hotel, as long as you get a good rate, and this is not always direct with the hotel. I found vastly varying rates, so it's worth shopping around. The rates also vary daily depending on demand. Check whether breakfast is included, because it's pricey if you pay on the day.Very peaceful once you're through the...
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Dear ‘Rodnight’
Thank you very much for your positive feedback on ‘tripadvisor’ and for taking the time to do so. We were delighted to read that you enjoyed your stay and that your over all experience was a pleasant one. We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
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Stayed just 1 night here in the standard room. Overall the hotel was decent , but the rooms and facilities needs a major overhaul as mentioned before in many reviews.
Positive: Old world charm and great location
Negatives: Worn out hotel and very disinterested & cold housekeeping staff who seem to give you the impression that they are doing you...
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Dear ‘Megsom’.
Thank you for writing your feedback on ‘tripadvisor’. We pride ourselves in being a very unique Hotel; offering good ‘old world charm’ and good old courteous manners. We thus have to disagree about your comment “worn out Hotel”. We are not a typical high-rise Hotel, but stretched out, due to our beautiful luscious gardens. Our Colonial décor &...
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THis is the third time I've visited Johannesburg, but the first for pleasure with my wife. I find it a great place to start off from after the long flight, and the staff is oh-so-friendly. Sure it is a bit dated, but the ambiance is olde worlde. Nice to be back here. Felt like home
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Dear ‘Paul O’.
Thank you for your taking the time to write your positive feedback on ‘tripadvisor’. Your kind words are much appreciated and we are pleased to read that your all round experience was so pleasant and that it felt ‘like home’.
We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
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The positives: the price was OK considering this is located on the richest square mile in Africa. The shower was beautifully renovated. LCD TV. Bed and linen was nice. I ordered cappucino and it was OK. Location: right across Deutche Back, Johannesburg Stock Exchange and HSBC. The superb Sandton City and Nelson Mandela Square shopping malls are on the next...
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Dear ‘osigenu’.
Thank you for taking the time to write on ‘tripadvisor’ and also for speaking to us over the phone. We appreciate you bringing your concerns to our attention after your recent stay with us. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards and facilities. Unfortunately we do not...
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I have stayed at Balalaika a couple of times during business trips to Joburg and have had a great stay both times. Staff are very friendly, Bar serves good beer, and breakfast is great.
Mandela Square and Gauteng train are a short distance away.
Its great value for money and i will stay here next time for sure
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Dear 'Love_to_travel78-8'. We were delighted to receive your postive feedback on 'tripadvisor'. Thank you for taking the time to do so and for being such a loyal GUEST. Your kind words are much appreciated and we hope to welcome you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
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We checked out Trip Advisor before selecting a hotel to stay at in Johannesburg. As we were just traveling there for the weekend, we didn't want to spend a lot of money but still wanted a good experience, which this hotel offered. It was an easy five-minute walk to Mandela Square (a must when visiting), the breakfast buffet was one...
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Dear ‘KeithShanaAlex’.
Thank you very much for taking the time to write on ‘tripadvisor. We were thrilled to read about your positive experiences. Your praise about our breakfast buffet and the spotless rooms in particular are most appreciated.
We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
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Protea Hotel O.R. Tambo airport, Johannesburg = This is a brand new property, and basically it is just a hotel with a free airport shuttle which does not always run on time, free internet, showers but no bath tubs and the usual sumptuous Protea breakfast, which was not included, but which they let us have two for the price of...
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Dear ‘EEM88’.
Thank you so much for your very in depth feedback about the PH Balalaika on ‘tripadvisor’ and for taking the time to do so. Your kind words are very much appreciated .
There is the possibility that in the next few years the hotel could relocate to another building within the new development in Maude Street, which might...
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Clean, well appointed rooms. Efficient and friendly staff and excellent breakfast. Lovely grounds. On the negative side: Hotel set up is a bit confusing and some rooms are very far from reception and restaurants. Originally we were assigned one of these rooms, but after requesting to be moved, we were given a lovely one with a balcony overlooking the swimming...
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Dear 'Ana16'. Thank you for taking the time to write on 'tripadvisor'. It is wonderful to read that your all round experience was such a positive one, plus that you praised our friendly Staff, clean rooms and our lovely grounds. These kind words are very much appreciated and they will be passed on to the Team, who will be encouraged...
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We stayed at the Balalaika with family and friends and had the most amazing time. The rooms were fantastic, the hotel is in an excellent location close to shopping, restaurants etc. Breakfast was the best, absolutely everything and anything you wanted to eat was there!
The staff are so efficient and friendly, this hotel is a must. I will certainly...
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Dear 'KassyQ'.
Thank you for sharing your experience. We appreciate your comments about your recent stay with us. It is always a pleasure to receive positive feedback; especially your praise about our Staff is most satisfying. Your praise will be relayed to the Balalaika Team, who will be most encouraged by it.
We look forward in welcoming you back again...
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