Stayed here for one night and used their connected business complex the next day. This is an excellant hotel in a good location close to Nelson Mandela square. The staff are attentive and professional. The room I had was clean, well appointed and quite spacious. There is even an ipod dock in the room.The bathroom was pretty large as well....
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This is a very nice hotel connected to the Sandton shopping mall and eateries at Nelson Mandela Square. The rooms are spacious, wonderfully done, and very comfortable. There was a large closet in my room and the bathroom was really big. There was also a large working table, which was very comfortable to use. The staff are very warm and...
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Dear Valued Guest
Thank you for your kind feedback and for taking your precious time wrting to us and sharing your stay experience. I am realy pleased that the hotel team exceeded your expectations and I look forward to meeting you next time when you are staying at our hotel.
Kind regards,
Josiah Montsho
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I stayed at this property for 3 nights. The location was perfect, my room was impeccable. Upon check-in I was upgraded to a Club Room since I am a Six Continents Royal Ambassador. I was informed that I could have breakfast either at the Club or in the coffee shop.
When I was checking out, I was billed for Breakfast....
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Can't fault the hotel. Rooms great. Food great. Staff were awesome even finding a iPhone plug and cable one of my colleagues had left there 2 days previous. Will visit again in July
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Dear Valued Guest,
Thank you for taking your most valued time and completing the Tripadvisor survey, and sharing your hotel stay experience with us. The guest's feedback is very crucial to us as it informs us on how well we are delivering and meeting our guests expectations. I am pleased that you had thoroughly enjoyed your stay and that the...
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Spent 3 nights and four days at this hotel from April 8 - April 12, 2012 and it was fantastic. I arrived on the evening of the 7th and while having a late dinner mentioned to the Assistant Front Office manger Chere Modise that i was intrested in going to the Lion Park on Monday Morning. When I awoke monday...
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Dear Valued Guest,
Thank you very much for taking your prestious time and completing the survey. The guest feedback is important, and we really value your comments. I am really pleased that the team did look after you and that your stay was most enjoyable.
I look forward to meeting you at our hotel i the near future
Kind regards,...
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It's a while since I stayed here. It's still my favourite Intercontinental Hotel (I've stayed in about 30).
Well done Intercon Sandton. Keep up the good work.
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Reviewed 20 October 2011
Dear Valued Guest,
Thank you for taking the time to write to us, and to share your hotel experience with us. The guest fedback is a "gift" and we really value your feedback as it enables us to improve our service shortfalls. It is such a pleasesure to note that you are a great ambassosdor of the Intercontinental hotel group...
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We stayed here as it was central to catch up with friends and relatives. Great hotel although mainly for business purposes. Great location as it is a short walk from the Gautrain which is a short 15 minute journey from OR Tambo airport.
The staff could not have been more polite and we found the service excellent and courteous at...
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Dear Valued Guest,
Thank you for taking your most presious time in completing the survey and sharing your service experience. We really value your comments as it is important to know whether the hotel is delivering the expeected service to all our valued guests. I am pleased to know that your stay was most enjoyable. I look forward to meeting...
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I have been upgraded to the Executive floor, room was nice and clean. Great breakfast and Happy hours at 6 pm included. Hotel offers free shuttle to the Gautrain station. Location is perfect, close to a huge mall and Mandela square where you can find good restaurants. Left the room at 4 pm without additional charge. Will definitelly go back...
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Dear Valued Guest,
Many thanks for your kind feedback. We value your comments and appreciate the time you have taken to inform us of your stay experience at our hotel. Myself and the Towers team pride ourselves with service excellence at all times. I am really glad to hear that you enjoyed your stay with us and I have also...
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This hotel is old and run-down, rather dumpy, and not at all worth the prices charges. It is in a good location, but other than that and strong shower pressure it has nothing else going for it. The rugs are dirty and stained, the furniture is banged up and dirty, and the wall outlets (at least in my room) are...
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Dear Valued Guest,
Thank you for taking your precious time and writting to us and sharing your unpleasant experience. I do value your feedback and take it very seriously as it assist us to improve on our service shortfalls. I would really appreciate if you could send me an email at Josiah.montsho@icsandtontowers.com, and let me know what your room number...
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This is a really great hotel and offers good value for money.
It is across the street from Sandton City which makes it cheaper than the hotels directly connected to the shopping complex and Nelson Mandela Square, is does however connect by way of a "bridge" thus obviating the need to access Sandton City at street level.
The staff are...
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Dear Valud Guest,
Thank you for your kind feedback and for your valued time you have taken to share your hotel experience with us. Guests feedback is a "gift" and I do really value your comments. According to your feedback you have thouroughly enjoyed your stay with us without any service hick ups, however according to the report you have...
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95% recommend
78% recommend
81% recommend
