My wife and I have stayed here before and no matter how many times you complain it seems to fall on deaf ears. The staff although very polite and cheerfull but lack training and basic hotel skills. At turn down in the evenings,some nights you will get a chocolate and foot towel on both sides of the bed the next... More
- Also Known As:
- Raphael Penthouse Suites Sandton, Greater Johannesburg
- Official Description (provided by the hotel):
- The Raphael Penthouse Suites overlooking the cosmopolitan piazza of Nelson Mandela Square is the epitome of modern, designer living. Conveniently located with direct access to Sandton City and Nelson Mandela Square.The Raphael Penthouse Suites consist of 60 suites. All bedrooms with en-suite bathrooms, fully equipped separate kitchen with dinning table. There is a gym located on the property. All access controlled by state of the art Biometric fingerprint system. There are electronic safes placed in all bedrooms. Direct outside dialing and unlimited high speed internet access.All services associated with luxury living are available to our guests and includes valet, 24 hour room service, personal trainer, babysitting, doctors on call, same day laundry, dry cleaning service, pre-arrival shopping and foreign exchange available at reception. There is a spa situated on the 8th floor of the Michelangelo Towers with a range of relaxing and specialized treatments. ... more less
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