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Balmoral Hotel

3.5 of 5
125 Marine Parade, Beach Road, Durban, 4001, Durban 4000, South Africa
Hotel amenities
Balmoral Hotel
Ranked #30 of 41 hotels in Durban
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44 reviews from our community

    Trip type
Traveller rating
    3
    14
    8
    11
    8
Date Rating
Oxford
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 May 2013

As a member of the travel trade and publisher of The Good Safari Guide attending the largest travel conference, Indaba, it astonishes me that The Balmoral allow such sloppy service to be exposed to the international travel community. Drink and food orders were not written down and invariably were incorrect when served. When a manager agreed to cancel a bill... More

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Utrecht, The Netherlands
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 22 April 2013 via mobile

In our 16 day trip the Balmoral was advertised as a luxurious beach side hotel where we could enjoy the luxury of a four star hotel. It turned out to be the biggest disappointment. We were put in a room so small it was more like a closet than a room. The window looked out onto the backside parking area.... More

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Amsterdam, The Netherlands
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 22 March 2013

Old-style hotel on a stunning beach. But at least for now stay away from it: everything, really everything, is stained, dented, bent, worn out or broken. I hope they find the money to restore it to its former glory sometime soon. At least it was not filthy, but the toilet seat was broken, airco was noisy, safe box mounted with... More

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Paris, France
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 March 2013

The Balmoral takes you back to a different time, with its quaint, old-world charm & stately elegance. The location is superb - it's literally on the beach & convenient to safely take a walk/jog on the Golden Mile. It is quite safe to walk along the beach, as the hotel is in front of a police station. The roar of... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 October 2012 via mobile

I have laughed so much about that tiny steam powered lift. Yes it's better to walk especially an easy walk to first floor. The location of the hotel is awesome but not the kind of awesome imagined for a peaceful holiday. The beach front is jam packed -busy till the late hours of the morning - more like a commuter... More

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Johannesburg, Gauteng, South Africa
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 13 August 2012

Can't really say many good things except that it's Bang on the Golden Mile & Rooms are Decent. Recommended for stay ONLY & ONLY if you get a Deal/Discount. It is a mistake to pay the full rack rate & stay here!! Breakfast was a big let down both in terms of spread, options, quality or attentiveness. Highly Understaffed. You... More

Was this review helpful? Yes 3
See 8 more reviews by Debjyoti S for Durban
Kigali, Rwanda
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 13 July 2012

Great location, in fornt of the beach....Balmoral is well priced clean hotel...where you can negotiate price I'd you stay for a few days. Good service but you will never see the same receptionist or waiter again...I have met the manager once and he was not pleasant. Dont be shocked as foreigner if that all hotels in SA ask Money first!... More

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Hermanus
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 June 2012

I love going to the Balmoral for, what used to be their famous buffet. But what a shock this last time, it was a shadow of its former self the Hotel is looking a bit depressed and starting to slip into a bad way. The staff where disinterested and the food was just shocking. To write this depresses me because... More

Was this review helpful? Yes 3
Chorley
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 12 March 2012

We stayed at this hotel as part of an extended trip to S Africa. Although their entry on Agoda says that they have a pool, the pool is in fact a public facility across the road. Many of the rooms which do not face the sea have no view other than featureless walls of other buildings and those that do... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 February 2012 via mobile

I had a good experince at balmoral.there's free wifi which is great.the food was good.the staff were very frendly and helpful....the room looked so beautiful.jus the toilet paper handle should be screwed on tighter..

Was this review helpful? Yes 2
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Additional Information about Balmoral Hotel

Also Known As:
Balmoral Hotel Durban
Address: 125 Marine Parade, Beach Road, Durban, 4001, Durban 4000, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar/Lounge Business Centre Children Activities Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #30 of 41 hotels in Durban
Price range (per night): S$121 - 270
Hotel Class:3.5 star (3.5*)
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